<?php
/**
* Copyright: dtbaker 2012
* Licence: Please check CodeCanyon.net for licence details.
* More licence clarification available here: http://codecanyon.net/wiki/support/legal-terms/licensing-terms/
* Deploy: 9809 f200f46c2a19bb98d112f2d32a8de0c4
* Envato: 4ffca17e-861e-4921-86c3-8931978c40ca
* Package Date: 2015-11-25 02:55:20
* IP Address: 67.79.165.254
*/
$autoreply_queue = array();
//set_time_limit(10);
// find all the mail setting accounts to check.
foreach (module_ticket::get_accounts() as $account) {
$updated_tickets = module_ticket::import_email($account['ticket_account_id']);
if (is_array($updated_tickets)) {
$autoreply_queue = array_merge($autoreply_queue, $updated_tickets);
}
}
imap_errors();
//print_r($autoreply_queue);
module_cache::clear('ticket');
foreach ($autoreply_queue as $ticket_id) {
ob_start();
handle_hook('ticket_sidebar', $ticket_id);
// to get envato hook working quicker
ob_end_clean();
// we have to send the email to admin notifying them about this ticket too.
// if this latest email came from an admin user (ie: the user is replying to a customer via email)
// then we don't send_admin_alert or autoreply, we just send reply back to customer.
