/**
* @param Ticket $ticket
* @param AbstractTicketEvent $event
* @return array
*/
private function getMemberList(Ticket $ticket, AbstractTicketEvent $event)
{
$members = [];
if ($ticket->getAssignee()) {
$members[] = new User($ticket->getAssignee()->getId(), User::TYPE_ORO);
}
if ($event->getEventName() == 'ticketAssigneeWasChanged') {
return $members;
}
$members[] = $ticket->getReporter();
return $members;
}
public function testCreateWhenAssigneeIsNull()
{
$branch = $this->createBranch();
$reporter = $this->createReporter();
$ticket = new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(null), self::TICKET_SUBJECT, self::TICKET_DESCRIPTION, $branch, $reporter, null, new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::NEW_ONE));
$this->assertEquals('Subject', $ticket->getSubject());
$this->assertEquals('Description', $ticket->getDescription());
$this->assertEquals($branch, $ticket->getBranch());
$this->assertEquals('new', $ticket->getStatus()->getValue());
$this->assertEquals($reporter, $ticket->getReporter());
$this->assertNull($ticket->getAssignee());
$this->assertEquals(Source::PHONE, $ticket->getSource()->getValue());
}
/**
* @param Ticket $ticket
*
* @return UpdateTicketCommand
*/
public function createUpdateTicketCommand(Ticket $ticket)
{
$command = new UpdateTicketCommand();
$command->id = $ticket->getId();
$command->key = (string) $ticket->getKey();
$command->subject = $ticket->getSubject();
$command->description = $ticket->getDescription();
$command->reporter = $ticket->getReporter();
$command->assignee = $ticket->getAssignee();
$command->status = $ticket->getStatus();
$command->priority = $ticket->getPriority();
$command->branch = $ticket->getBranch();
$command->source = $ticket->getSource();
$command->tags = $ticket->getTags();
return $command;
}
/**
* @param Notification $notification
* @param Ticket $ticket
*
* @return string
*/
private function getFormattedUserName(Notification $notification, Ticket $ticket)
{
$author = $notification->getAuthor();
if (is_null($author)) {
$reporterId = $ticket->getReporter()->getId();
$user = $this->diamanteUserRepository->get($reporterId);
} else {
$user = $this->getUserDependingOnType($author);
}
$name = $this->nameFormatter->format($user);
if (empty($name)) {
$format = $this->nameFormatter->getNameFormat();
$name = str_replace(array('%first_name%', '%last_name%', '%prefix%', '%middle_name%', '%suffix%'), array($user->getFirstName(), $user->getLastName(), '', '', ''), $format);
}
$name = preg_replace('/\\s+/', ' ', $name);
return trim($name);
}
