/**
* @param Ticket $ticket
* @param AbstractTicketEvent $event
* @return array
*/
private function getMemberList(Ticket $ticket, AbstractTicketEvent $event)
{
$members = [];
if ($ticket->getAssignee()) {
$members[] = new User($ticket->getAssignee()->getId(), User::TYPE_ORO);
}
if ($event->getEventName() == 'ticketAssigneeWasChanged') {
return $members;
}
$members[] = $ticket->getReporter();
return $members;
}
/**
* @param Ticket $ticket
*
* @return AssigneeTicketCommand
*/
public function createAssigneeTicketCommand(Ticket $ticket)
{
$command = new AssigneeTicketCommand();
$command->id = $ticket->getId();
$command->assignee = $ticket->getAssignee();
return $command;
}
public function testCreateWhenAssigneeIsNull()
{
$branch = $this->createBranch();
$reporter = $this->createReporter();
$ticket = new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(null), self::TICKET_SUBJECT, self::TICKET_DESCRIPTION, $branch, $reporter, null, new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::NEW_ONE));
$this->assertEquals('Subject', $ticket->getSubject());
$this->assertEquals('Description', $ticket->getDescription());
$this->assertEquals($branch, $ticket->getBranch());
$this->assertEquals('new', $ticket->getStatus()->getValue());
$this->assertEquals($reporter, $ticket->getReporter());
$this->assertNull($ticket->getAssignee());
$this->assertEquals(Source::PHONE, $ticket->getSource()->getValue());
}
/**
* Verify that current user assignee is current user
*
* @param Ticket $entity
* @throws ForbiddenException
*/
private function isAssigneeGranted(Ticket $entity)
{
$user = $this->authorizationService->getLoggedUser();
if (is_null($entity->getAssignee()) || $entity->getAssignee()->getId() != $user->getId()) {
$this->isGranted('EDIT', $entity);
}
}
/**
* @param Ticket $ticket
* @return array
*/
private function resolveRecipientsEmails(Ticket $ticket)
{
$emails = array();
$reporter = $ticket->getReporter();
$reporter = $this->userService->getByUser($reporter);
$assignee = $ticket->getAssignee();
if ($reporter instanceof DiamanteUser) {
$emails[$reporter->getEmail()] = $reporter->getFullName();
} else {
$emails[$reporter->getEmail()] = $reporter->getFirstName() . ' ' . $reporter->getLastName();
}
if ($assignee) {
$emails[$assignee->getEmail()] = $assignee->getFirstName() . ' ' . $assignee->getLastName();
}
return $emails;
}
