public function testCreateWhenAssigneeIsNull()
{
$branch = $this->createBranch();
$reporter = $this->createReporter();
$ticket = new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(null), self::TICKET_SUBJECT, self::TICKET_DESCRIPTION, $branch, $reporter, null, new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::NEW_ONE));
$this->assertEquals('Subject', $ticket->getSubject());
$this->assertEquals('Description', $ticket->getDescription());
$this->assertEquals($branch, $ticket->getBranch());
$this->assertEquals('new', $ticket->getStatus()->getValue());
$this->assertEquals($reporter, $ticket->getReporter());
$this->assertNull($ticket->getAssignee());
$this->assertEquals(Source::PHONE, $ticket->getSource()->getValue());
}
/**
* @ORM\PrePersist
* @ORM\PreUpdate
* @param Ticket $ticket
* @param LifecycleEventArgs $event
*/
public function prePersistHandler(Ticket $ticket, LifecycleEventArgs $event)
{
if ($ticket->getSequenceNumber()->getValue()) {
return;
}
$em = $event->getEntityManager();
$query = $em->createQuery("SELECT MAX(t.sequenceNumber) FROM DiamanteDeskBundle:Ticket t WHERE t.branch = :branchId")->setParameter('branchId', $ticket->getBranch()->getId());
$ticketSequenceNumberValue = $query->getSingleScalarResult();
$ticketSequenceNumberValue++;
$ticketSequenceNumber = $ticket->getSequenceNumber();
$ref = new \ReflectionClass($ticketSequenceNumber);
$property = $ref->getProperty(self::TICKET_SEQUENCE_NUMBER_FIELD_TO_UPDATE);
$property->setAccessible(true);
$property->setValue($ticketSequenceNumber, $ticketSequenceNumberValue);
$property->setAccessible(false);
}
/**
* @param Ticket $ticket
*
* @return MoveTicketCommand
*/
public function createMoveTicketCommand(Ticket $ticket)
{
$command = new MoveTicketCommand();
$command->id = $ticket->getId();
$command->branch = $ticket->getBranch();
return $command;
}
