/**
* Get email which was specified in TO field, when ticket was created via EmailProcessing
*
* @param Ticket $ticket
* @return array|null
*/
public function getEndpointByTicket(Ticket $ticket)
{
$qb = $this->_em->createQueryBuilder();
$qb->select("r.endpoint")->from($this->_entityName, 'r')->where($qb->expr()->eq('r.ticket', $ticket->getId()))->setMaxResults(1);
try {
$result = $qb->getQuery()->getResult(Query::HYDRATE_SINGLE_SCALAR);
} catch (\Exception $e) {
$result = null;
}
return $result;
}
/**
* @param Ticket $ticket
* @param User $user
* @return null|object
*/
public function findOne(Ticket $ticket, User $user)
{
return $this->findOneBy(['userType' => $user, 'ticket' => $ticket->getId()]);
}
/**
* @param Ticket $ticket
* @return UpdateStatusCommand
*/
public function createUpdateStatusCommandForView(Ticket $ticket)
{
$command = new UpdateStatusCommand();
$command->ticketId = $ticket->getId();
$command->status = $ticket->getStatus();
return $command;
}
/**
* @return int
*/
public function getTicketId()
{
return $this->ticket->getId();
}
