/** * Creates new ticket post. * WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result. * * @param kyTicket $ticket Ticket in which to create the post. * @param kyUser|kyStaff $creator Creator (User or Staff) of new post. * @param string $contents Contents of new post. * @return kyTicketPost */ public static function createNew($ticket, $creator, $contents) { $new_ticket_post = new kyTicketPost(); $new_ticket_post->setTicket($ticket); $new_ticket_post->setCreator($creator); $new_ticket_post->setContents($contents); return $new_ticket_post; }