$StTitle = $_POST['StTitle'];
$TxMessage = f1desk_escape_html($_POST['TxMessage']);
$IDDepartment = $_POST['IDRecipient'] != 'null' ? $_POST['IDRecipient'] : '';
$IDDepartmentReader = isset($_POST['IDReader']) && $_POST['IDReader'] != 'null' ? $_POST['IDReader'] : '';
$ArUsers = isset($_POST['ArRecipients']) ? explode(',', $_POST['ArRecipients']) : array();
$ArReaders = isset($_POST['ArReaders']) ? explode(',', $_POST['ArReaders']) : array();
$ArAttached = isset($_POST['ArAttached']) ? explode(',', $_POST['ArAttached']) : array();
if (F1DeskUtils::IsSupporter()) {
if (!empty($_FILES['Attachment']['name'])) {
$IDTicket = $ObjTicket->createSupporterTicket(getSessionProp('IDSupporter'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $IDDepartmentReader, $ArUsers, $ArReaders, true, $_FILES);
} else {
$IDTicket = $ObjTicket->createSupporterTicket(getSessionProp('IDSupporter'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $IDDepartmentReader, $ArUsers, $ArReaders, true);
}
} else {
if (!empty($_FILES['Attachment']['name'])) {
$IDTicket = $ObjTicket->createUserTicket(getSessionProp('IDClient'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $_FILES);
} else {
$IDTicket = $ObjTicket->createUserTicket(getSessionProp('IDClient'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment);
}
}
if (!empty($ArAttached)) {
foreach ($ArAttached as $IDAttach) {
if (!F1DeskUtils::isAttached($IDTicket, $IDAttach)) {
$ObjTicket->attachTicket($IDTicket, $IDAttach);
}
}
}
} elseif (!empty($_POST) && $_POST['StAction'] == 'addSupporters') {
$ArSupporters = F1DeskUtils::getAllSupporters();
if ($ArSupporters[0]['IDSupporter'] == 0) {
array_shift($ArSupporters);
