public function update($id, UpdateTicketRequest $request)
{
$ticket = self::API()->find(['id' => $id]);
$ticket->company_id = $request->get('company_id');
$ticket->title = $request->get('title');
$ticket->post = $request->get('post');
$ticket->assignee_id = $request->get('assignee_id');
$ticket->division_id = $request->get('division_id');
$ticket->equipment_id = $request->get('equipment_id');
$ticket->contact_id = $request->get('contact_id');
$ticket->job_type_id = $request->get('job_type_id');
$ticket->level_id = $request->get('level_id');
$ticket->emails = $request->get('emails');
$ticket->priority_id = $request->get('priority_id');
if ($ticket->status_id == TICKET_REQUESTING_STATUS_ID) {
$ticket->status_id = TICKET_NEW_STATUS_ID;
}
$this->updateLinks($ticket);
$this->updateTags($ticket);
if ($ticket->isDirty()) {
$ticket->save();
$this->updateHistory($ticket);
EmailsManager::sendTicketUpdate($ticket->id);
SlackManager::sendTicketUpdate($ticket);
}
return redirect()->route('tickets.show', $id)->with('successes', ['Ticket updated successfully']);
}
