public function store(CreatePostRequest $request)
 {
     $draft = $draft = Post::where('author_id', Auth::user()->active_contact->id)->where("status_id", "=", POST_DRAFT_STATUS_ID)->where("ticket_id", $request->get("ticket_id"))->first();
     $post = $draft ? $draft : new Post();
     $post->ticket_id = $request->get('ticket_id');
     $post->post = $request->get('post');
     $post->author_id = Auth::user()->active_contact->id;
     $post->status_id = $request->get('is_public') ? POST_PUBLIC_STATUS_ID : POST_PRIVATE_STATUS_ID;
     $post->ticket_status_id = $request->get('status_id');
     if (isset($post->updated_at)) {
         $post->created_at = $post->updated_at;
     }
     $post->save();
     $ticket_updated = $this->updateTicket($request);
     EmailsManager::sendPost($post->id, $ticket_updated, $request->get('emails'));
     SlackManager::sendPost($post, $ticket_updated);
     return redirect()->route('tickets.show', $request->input('ticket_id'))->with('successes', ['Post created successfully']);
 }