Message for timeout
| public static timeoutWorkflow ( erLhcoreClassModelChat &$chat ) | ||
| $chat | erLhcoreClassModelChat | |
$blocked = 'false';
$ott = '';
$LastMessageID = 0;
$userOwner = 'true';
$checkStatus = 'f';
$breakSync = false;
$saveChat = false;
$operation = '';
if (is_object($chat) && $chat->hash == $Params['user_parameters']['hash']) {
$db = ezcDbInstance::get();
$db->beginTransaction();
try {
while (true) {
// Auto responder
if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && $chat->wait_timeout_send <= 0 && $chat->wait_timeout > 0 && !empty($chat->timeout_message) && time() - $chat->time > $chat->wait_timeout * ($chat->wait_timeout_repeat - abs($chat->wait_timeout_send))) {
erLhcoreClassChatWorkflow::timeoutWorkflow($chat);
}
if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && $chat->transfer_if_na == 1 && $chat->transfer_timeout_ts < time() - $chat->transfer_timeout_ac) {
$canExecuteWorkflow = true;
if (erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value >= 0) {
if ($chat->department !== false && $chat->department->department_transfer_id > 0) {
$canExecuteWorkflow = erLhcoreClassChat::getPendingChatsCountPublic($chat->department->department_transfer_id) <= erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value;
}
}
if ($canExecuteWorkflow == true) {
erLhcoreClassChatWorkflow::transferWorkflow($chat);
}
}
if ($chat->reinform_timeout > 0 && $chat->unread_messages_informed == 0 && $chat->has_unread_messages == 1 && time() - $chat->last_user_msg_time > $chat->reinform_timeout) {
$department = $chat->department;
if ($department !== false) {
