echo "Starting chat/workflow\n";
if (erLhcoreClassModelChatConfig::fetch('run_departments_workflow')->current_value == 1) {
echo "Starting departments workflow\n";
$ts = time();
foreach (erLhcoreClassChat::getList(array('limit' => 500, 'customfilter' => array('transfer_timeout_ts < (' . $ts . '-transfer_timeout_ac)'), 'filter' => array('status' => erLhcoreClassModelChat::STATUS_PENDING_CHAT, 'transfer_if_na' => 1))) as $chat) {
$canExecuteWorkflow = true;
if (erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value >= 0) {
if ($chat->department !== false && $chat->department->department_transfer_id > 0) {
$canExecuteWorkflow = erLhcoreClassChat::getPendingChatsCountPublic($chat->department->department_transfer_id) <= erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value;
}
}
if ($canExecuteWorkflow == true) {
erLhcoreClassChatWorkflow::transferWorkflow($chat);
echo "executing department transfer workflow for - ", $chat->id, "\n";
} else {
echo "Skipping transfer because dedicated department queue is full\n";
}
}
echo "Ended departments workflow\n";
}
// Unanswered chats callback
echo erLhcoreClassChatWorkflow::mainUnansweredChatWorkflow();
echo "Closed chats - ", erLhcoreClassChatWorkflow::automaticChatClosing(), "\n";
echo "Purged chats - ", erLhcoreClassChatWorkflow::automaticChatPurge(), "\n";
foreach (erLhcoreClassChat::getList(array('limit' => 500, 'filter' => array('status' => erLhcoreClassModelChat::STATUS_PENDING_CHAT))) as $chat) {
erLhcoreClassChatWorkflow::autoAssign($chat, $chat->department);
erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.pending_process_workflow', array('chat' => &$chat));
}
// Inform visitors about unread messages
erLhcoreClassChatWorkflow::autoInformVisitor(erLhcoreClassModelChatConfig::fetch('inform_unread_message')->current_value);
echo "Ended chat/workflow\n";
