| public static newChatInformWorkflow ( $options = [], &$chat ) |
$chat = erLhcoreClassModelChat::fetch($Params['user_parameters']['chat_id']);
if ($chat->hash == $Params['user_parameters']['hash']) {
// Main unasnwered chats callback
if ($chat->na_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value > 0) {
$delay = time() - erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value * 60;
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::unansweredChatWorkflow($chat);
}
}
if ($chat->nc_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT) {
$department = $chat->department;
if ($department !== false) {
$options = $department->inform_options_array;
$delay = time() - $department->inform_delay;
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::newChatInformWorkflow(array('department' => $department, 'options' => $options), $chat);
}
} else {
$chat->nc_cb_executed = 1;
$chat->updateThis();
}
}
$contactRedirected = false;
if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT) {
$department = $chat->department;
if ($department !== false) {
$delay = time() - $department->delay_lm;
if ($department->delay_lm > 0 && $chat->time < $delay) {
$baseURL = isset($Params['user_parameters_unordered']['mode']) && $Params['user_parameters_unordered']['mode'] == 'widget' ? erLhcoreClassDesign::baseurl('chat/chatwidget') : erLhcoreClassDesign::baseurl('chat/startchat');
$ru = $baseURL . '/(department)/' . $department->id . '/(offline)/true/(leaveamessage)/true/(chatprefill)/' . $chat->id . '_' . $chat->hash;
$msg = new erLhcoreClassModelmsg();
