if ($cat == 'reply') {
$details = Issue::getReplyDetails($_GET['issue_id']);
if ($details != '') {
$header = Misc::formatReplyPreamble($details['created_date_ts'], $details['reporter']);
$details['seb_body'] = $header . Misc::formatReply($details['description']);
$details['sup_from'] = Mail_Helper::getFormattedName($details['reporter'], $details['reporter_email']);
$tpl->assign(array('email' => $details, 'parent_email_id' => 0, 'extra_title' => 'Issue #' . $_GET['issue_id'] . ': Reply'));
}
}
if (!empty($issue_id)) {
// list the available statuses
$tpl->assign('statuses', Status::getAssocStatusList($prj_id, false));
$tpl->assign('current_issue_status', Issue::getStatusID($issue_id));
// set if the current user is allowed to send emails on this issue or not
$sender_details = User::getDetails($usr_id);
$tpl->assign('can_send_email', Support::isAllowedToEmail($issue_id, $sender_details['usr_email']));
$tpl->assign('subscribers', Notification::getSubscribers($issue_id, 'emails'));
}
if (!empty($_GET['ema_id']) || !empty($_POST['ema_id'])) {
$ema_id = isset($_GET['ema_id']) ? (int) $_GET['ema_id'] : (isset($_POST['ema_id']) ? (int) $_POST['ema_id'] : null);
$tpl->assign('ema_id', $ema_id);
}
$user_prefs = Prefs::get($usr_id);
// list of users to display in the lookup field in the To: and Cc: fields
$t = Project::getAddressBook($prj_id, $issue_id);
$tpl->assign(array('from' => User::getFromHeader($usr_id), 'assoc_users' => $t, 'assoc_emails' => array_keys($t), 'canned_responses' => Email_Response::getAssocList($prj_id), 'js_canned_responses' => Email_Response::getAssocListBodies($prj_id), 'current_user_prefs' => $user_prefs, 'issue_access' => Access::getIssueAccessArray($issue_id, $usr_id), 'max_attachment_size' => Attachment::getMaxAttachmentSize(), 'max_attachment_bytes' => Attachment::getMaxAttachmentSize(true)));
// don't add signature if it already exists. Note: This won't handle multiple user duplicate sigs.
if (@(!empty($draft['emd_body'])) && $user_prefs['auto_append_email_sig'] == 1 && strpos($draft['emd_body'], $user_prefs['email_signature']) !== false) {
$tpl->assign('body_has_sig_already', 1);
}
$tpl->displayTemplate();
/**
* Check if this email needs to be blocked and if so, block it.
*
*
*/
function blockEmailIfNeeded($email)
{
global $HTTP_POST_VARS;
if (empty($email['issue_id'])) {
return false;
}
$issue_id = $email['issue_id'];
$prj_id = Issue::getProjectID($issue_id);
$sender_email = strtolower(Mail_API::getEmailAddress($email['headers']['from']));
if (Mail_API::isVacationAutoResponder($email['headers']) || Notification::isBounceMessage($sender_email) || !Support::isAllowedToEmail($issue_id, $sender_email)) {
// add the message body as a note
$HTTP_POST_VARS = array('blocked_msg' => $email['full_email'], 'title' => @$email['headers']['subject'], 'note' => Mail_API::getCannedBlockedMsgExplanation($issue_id) . $email['body']);
// avoid having this type of message re-open the issue
if (Mail_API::isVacationAutoResponder($email['headers'])) {
$closing = true;
} else {
$closing = false;
}
$res = Note::insert(Auth::getUserID(), $issue_id, $email['headers']['from'], false, $closing);
// associate the email attachments as internal-only files on this issue
if ($res != -1) {
Support::extractAttachments($issue_id, $email['full_email'], true, $res);
}
$HTTP_POST_VARS['issue_id'] = $issue_id;
$HTTP_POST_VARS['from'] = $sender_email;
// avoid having this type of message re-open the issue
if (Mail_API::isVacationAutoResponder($email['headers'])) {
$email_type = 'vacation-autoresponder';
} else {
$email_type = 'routed';
}
Workflow::handleBlockedEmail($prj_id, $issue_id, $HTTP_POST_VARS, $email_type);
// try to get usr_id of sender, if not, use system account
$usr_id = User::getUserIDByEmail(Mail_API::getEmailAddress($email['from']));
if (!$usr_id) {
$usr_id = APP_SYSTEM_USER_ID;
}
// log blocked email
History::add($issue_id, $usr_id, History::getTypeID('email_blocked'), "Email from '" . $email['from'] . "' blocked.");
return true;
}
return false;
}
/**
* Method used to add a customized warning message to the body
* of outgoing emails.
*
* @param integer $issue_id The issue ID
* @param string $to The recipient of the message
* @param string $body The body of the message
* @param array $headers The headers of the message
* @return string The body of the message with the warning message, if appropriate
*/
public static function addWarningMessage($issue_id, $to, $body, $headers)
{
$setup = Setup::load();
if (@$setup['email_routing']['status'] == 'enabled' && $setup['email_routing']['warning']['status'] == 'enabled') {
// check if the recipient can send emails to the customer
$recipient_email = self::getEmailAddress($to);
$recipient_usr_id = User::getUserIDByEmail($recipient_email);
// don't add the warning message if the recipient is an unknown email address
if (empty($recipient_usr_id)) {
return $body;
} else {
// don't add anything if the recipient is a known customer contact
$recipient_role_id = User::getRoleByUser($recipient_usr_id, Issue::getProjectID($issue_id));
if ($recipient_role_id == User::getRoleID('Customer')) {
return $body;
} else {
if (!Support::isAllowedToEmail($issue_id, $recipient_email)) {
$warning = self::getWarningMessage('blocked');
} else {
$warning = self::getWarningMessage('allowed');
}
if (@$headers['Content-Transfer-Encoding'] == 'base64') {
return base64_encode($warning . "\n\n" . trim(base64_decode($body)));
} else {
return $warning . "\n\n" . $body;
}
}
}
} else {
return $body;
}
}
/**
* Method used to add a customized warning message to the body
* of outgoing emails.
*
* @access public
* @param integer $issue_id The issue ID
* @param string $to The recipient of the message
* @param string $body The body of the message
* @return string The body of the message with the warning message, if appropriate
*/
function addWarningMessage($issue_id, $to, $body)
{
$setup = Setup::load();
if (@$setup['email_routing']['status'] == 'enabled' && $setup['email_routing']['warning']['status'] == 'enabled') {
// check if the recipient can send emails to the customer
$recipient_email = Mail_API::getEmailAddress($to);
$recipient_usr_id = User::getUserIDByEmail($recipient_email);
// don't add the warning message if the recipient is an unknown email address
if (empty($recipient_usr_id)) {
return $body;
} else {
// don't add anything if the recipient is a known customer contact
$recipient_role_id = User::getRoleByUser($recipient_usr_id, Issue::getProjectID($issue_id));
if ($recipient_role_id == User::getRoleID('Customer')) {
return $body;
} else {
if (!Support::isAllowedToEmail($issue_id, $recipient_email)) {
return Mail_API::getWarningMessage('blocked') . "\n\n" . $body;
} else {
return Mail_API::getWarningMessage('allowed') . "\n\n" . $body;
}
}
}
} else {
return $body;
}
}
$details = Issue::getReplyDetails($HTTP_GET_VARS['issue_id']);
if ($details != '') {
$date = Misc::formatReplyDate($details['created_date_ts']);
$header = "To " . $details["reporter"] . ",\n\n\nThank you, \n" . Auth::getCurrentProjectName() . "\n\nOn {$date}, " . $details['reporter'] . " wrote:\n>\n";
$details['seb_body'] = $header . Misc::formatReply($details['description']);
$details['sup_from'] = Mail_API::getFormattedName($details['reporter'], $details['reporter_email']);
$tpl->bulkAssign(array("email" => $details, "parent_email_id" => 0, "extra_title" => "Issue #" . $HTTP_GET_VARS['issue_id'] . ": Reply"));
}
}
if (!empty($issue_id)) {
// list the available statuses
$tpl->assign("statuses", Status::getAssocStatusList($prj_id, false));
$tpl->assign("current_issue_status", Issue::getStatusID($issue_id));
// set if the current user is allowed to send emails on this issue or not
$sender_details = User::getDetails($usr_id);
$tpl->assign("can_send_email", Support::isAllowedToEmail($issue_id, $sender_details["usr_email"]));
}
if (!@empty($HTTP_GET_VARS["ema_id"]) || !@empty($HTTP_POST_VARS["ema_id"])) {
@$tpl->assign("ema_id", $HTTP_GET_VARS["ema_id"] ? $HTTP_GET_VARS["ema_id"] : $HTTP_POST_VARS["ema_id"]);
}
$tpl->assign("from", User::getFromHeader($usr_id));
// list of users to display in the lookup field in the To: and Cc: fields
$t = Project::getAddressBook($prj_id, $issue_id);
$tpl->assign("assoc_users", $t);
$tpl->assign("assoc_emails", array_keys($t));
$tpl->assign("canned_responses", Email_Response::getAssocList($prj_id));
$tpl->assign("js_canned_responses", Email_Response::getAssocListBodies($prj_id));
$tpl->assign('subscribers', Notification::getSubscribers($issue_id, 'emails'));
$user_prefs = Prefs::get($usr_id);
$tpl->assign("current_user_prefs", $user_prefs);
// don't add signature if it already exists. Note: This won't handle multiple user duplicate sigs.
