foreach ($ArAttached as $IDAttach) {
if (!F1DeskUtils::isAttached($IDTicket, $IDAttach)) {
$ObjTicket->attachTicket($IDTicket, $IDAttach);
}
}
}
} elseif (!empty($_POST) && $_POST['StAction'] == 'addSupporters') {
$ArSupporters = F1DeskUtils::getAllSupporters();
if ($ArSupporters[0]['IDSupporter'] == 0) {
array_shift($ArSupporters);
}
}
/***************************************
* Create Data *
****************************************/
if (F1DeskUtils::isSupporter()) {
$BoCreate = F1DeskUtils::getPermission('BoCreateTicket', getSessionProp('IDSupporter'));
if ($BoCreate) {
$ArDepartments = F1DeskUtils::getPublicDepartments(false);
} else {
$ArDepartments = F1DeskUtils::getDepartmentsFormatted(getSessionProp('IDSupporter'));
}
} else {
$ArDepartments = F1DeskUtils::getPublicDepartments();
}
$ArTypes = F1DeskUtils::listTicketTypes();
$ArPriorities = F1DeskUtils::listPriorities();
$ArCategories = F1DeskUtils::listCategories();
if (F1DeskUtils::IsSupporter()) {
$ArSub = F1DeskUtils::getSubDepartments(getSessionProp('IDSupporter'));
}
public static function getDepartmentsFormatted($IDSupporter)
{
$ArFormatted = array();
$ArDepartments = F1DeskUtils::getDepartments($IDSupporter);
$ArSubDepartments = F1DeskUtils::getSubDepartments($IDSupporter);
foreach ($ArDepartments as $IDDepartment => $StDepartment) {
if (array_key_exists($IDDepartment, $ArSubDepartments) === true) {
$ArSubs = $ArSubDepartments[$IDDepartment];
} else {
$ArSubs = array();
}
$ArFormatted[$IDDepartment] = array('ID' => $IDDepartment, 'StDepartment' => $StDepartment, 'ArSubDepartments' => $ArSubs);
}
foreach ($ArSubDepartments as $IDDepartment => $ArSubDepartments) {
foreach ($ArSubDepartments as $IDSubDepartments) {
if (array_key_exists($IDSubDepartments, $ArDepartments) === true) {
$ArFormatted[$IDSubDepartments] = array('ID' => $IDSubDepartments, 'StDepartment' => $ArDepartments[$IDDepartment] . '::' . $ArDepartments[$IDSubDepartments]);
}
}
}
return $ArFormatted;
}
