public static function setDepartment($IDDepartment = NULL)
{
$IDDepartment = self::NumberValidate($IDDepartment, EXC_INVALID_IDDEPARTMENT);
if (!empty($IDDepartment)) {
$StWhere = " TD.IDDepartment = {$IDDepartment} ";
} else {
if (empty(self::$IDSupporterLogged)) {
throw new errorHandler(EXC_BAD_ARGUMENT . ' "IDSupporterLogged" ');
}
// die('aqui >> '. self::$IDSupporterLogged);
$ArDepartment = F1DeskUtils::getDepartments(self::$IDSupporterLogged);
$ArDepartment = array_keys($ArDepartment);
// print_R($ArDepartment);
foreach ((array) $ArDepartment as $StDepartment) {
if (is_numeric($StDepartment)) {
$ArIDDepartment[] = $StDepartment;
}
}
unset($ArDepartment);
$StInDepartment = implode(',', $ArIDDepartment);
$StWhere = " TD.IDDepartment IN ( {$StInDepartment} ) ";
}
self::$BoSetDepartment = TRUE;
self::ArWhereAdd($StWhere);
}
<?php
require_once 'main.php';
$ObjTicket = new TicketHandler();
if (F1DeskUtils::IsSupporter()) {
$IDSupporter = getSessionProp('IDSupporter');
$ArDepartments = F1DeskUtils::getDepartments($IDSupporter);
$ArIDDepartments = array_keys($ArDepartments);
$ArTickets = $ObjTicket->getTickets($ArIDDepartments, $IDSupporter);
} else {
$IDUser = getSessionProp('IDUser');
$ArDepartments = F1DeskUtils::getUserDepartments();
$ArIDDepartments = array_keys($ArDepartments);
$ArTickets = $ObjTicket->getUserTickets($IDUser);
}
public static function getDepartmentsFormatted($IDSupporter)
{
$ArFormatted = array();
$ArDepartments = F1DeskUtils::getDepartments($IDSupporter);
$ArSubDepartments = F1DeskUtils::getSubDepartments($IDSupporter);
foreach ($ArDepartments as $IDDepartment => $StDepartment) {
if (array_key_exists($IDDepartment, $ArSubDepartments) === true) {
$ArSubs = $ArSubDepartments[$IDDepartment];
} else {
$ArSubs = array();
}
$ArFormatted[$IDDepartment] = array('ID' => $IDDepartment, 'StDepartment' => $StDepartment, 'ArSubDepartments' => $ArSubs);
}
foreach ($ArSubDepartments as $IDDepartment => $ArSubDepartments) {
foreach ($ArSubDepartments as $IDSubDepartments) {
if (array_key_exists($IDSubDepartments, $ArDepartments) === true) {
$ArFormatted[$IDSubDepartments] = array('ID' => $IDSubDepartments, 'StDepartment' => $ArDepartments[$IDDepartment] . '::' . $ArDepartments[$IDSubDepartments]);
}
}
}
return $ArFormatted;
}
