//инициализация фильтра
foreach ($arFilterFields as $key) {
if (strpos($key, "_exact_match") !== false) {
InitBVar(${$key});
}
$arFilter[strtoupper(substr($key, 5))] = ${$key};
}
if ($bAdmin == "Y" && $lAdmin->EditAction()) {
foreach ($FIELDS as $ID => $arFields) {
$ID = intval($ID);
if (!$lAdmin->IsUpdated($ID)) {
continue;
}
$arFields["PRIORITY"] = intval($arFields["PRIORITY"]);
if (strlen(trim($arFields["NAME"])) > 0) {
CTicketSLA::Set(array("NAME" => $arFields["NAME"], "PRIORITY" => $arFields["PRIORITY"]), $ID);
} else {
$lAdmin->AddUpdateError(str_replace("#ID#", $ID, GetMessage("SUP_FORGOT_NAME")), $ID);
}
}
}
if ($bAdmin == "Y" && ($arID = $lAdmin->GroupAction())) {
if ($_REQUEST['action_target'] == 'selected') {
$rsData = CTicketSLA::GetList($arSort, $arFilter, $is_filtered);
while ($arRes = $rsData->Fetch()) {
$arID[] = $arRes['ID'];
}
}
foreach ($arID as $ID) {
if (strlen($ID) <= 0) {
continue;
<?php
if (!CModule::IncludeModule('support')) {
return;
}
$rsSites = CSite::GetList($v1, $v2, array('ACTIVE' => 'Y'));
while ($arSite = $rsSites->Fetch()) {
IncludeModuleLangFile(__FILE__, $arSite['LANGUAGE_ID']);
$SLA_ID = CTicketSLA::Set(array('NAME' => GetMessage('SUP_DEF_SLA_NAME'), 'PRIORITY' => 0, 'RESPONSE_TIME_UNIT' => 'hour', 'NOTICE_TIME_UNIT' => 'hour', 'CREATED_GUEST_ID' => 0, 'MODIFIED_GUEST_ID' => 0, 'arGROUPS' => array(2), 'arSITES' => array($arSite['ID']), 'arCATEGORIES' => array(0), 'arCRITICALITIES' => array(0), 'arMARKS' => array(0), 'arSHEDULE' => array(0 => array('OPEN_TIME' => '24H'), 1 => array('OPEN_TIME' => '24H'), 2 => array('OPEN_TIME' => '24H'), 3 => array('OPEN_TIME' => '24H'), 4 => array('OPEN_TIME' => '24H'), 5 => array('OPEN_TIME' => '24H'), 6 => array('OPEN_TIME' => '24H'))), 0, false);
if (!$SLA_ID) {
$DD_ERROR = true;
return;
}
$e = CTicketDictionary::Add(array('NAME' => GetMessage('SUP_DEF_BUGS'), 'arrSITE' => array($arSite['ID']), 'C_TYPE' => 'C', 'C_SORT' => 100, 'EVENT1' => 'ticket', 'EVENT2' => 'bugs'));
if (!$e) {
$DD_ERROR = true;
return;
}
$e = CTicketDictionary::Add(array('NAME' => GetMessage('SUP_DEF_ORDER_PAYMENT'), 'arrSITE' => array($arSite['ID']), 'C_TYPE' => 'C', 'C_SORT' => 200, 'EVENT1' => 'ticket', 'EVENT2' => 'pay'));
if (!$e) {
$DD_ERROR = true;
return;
}
$e = CTicketDictionary::Add(array('NAME' => GetMessage('SUP_DEF_ORDER_SHIPPING'), 'arrSITE' => array($arSite['ID']), 'C_TYPE' => 'C', 'C_SORT' => 300, 'EVENT1' => 'ticket', 'EVENT2' => 'delivery'));
if (!$e) {
$DD_ERROR = true;
return;
}
$e = CTicketDictionary::Add(array('NAME' => GetMessage('SUP_DEF_LOW'), 'arrSITE' => array($arSite['ID']), 'C_TYPE' => 'K', 'C_SORT' => 100));
if (!$e) {
$DD_ERROR = true;
}
if ($bExist) {
// проверяем корректно ли заданы промежутки времени
if (!CheckShedule($arFields["arSHEDULE"][$i]["CUSTOM_TIME"])) {
unset($arFields["arSHEDULE"][$i]["CUSTOM_TIME"]);
$bExist = false;
}
}
if (!$bExist) {
$arFields["arSHEDULE"][$i]["OPEN_TIME"] = "CLOSED";
}
}
}
}
}
if ($ID = CTicketSLA::Set($arFields, $ID)) {
if ($e = $APPLICATION->GetException()) {
$message = new CAdminMessage(GetMessage("SUP_ERROR"), $e);
} else {
//if($obException = $APPLICATION->GetException()) $strError = $obException->GetString()."<br>";
//if (strlen($strError)<=0)
//{
if (strlen($save) > 0) {
LocalRedirect($LIST_URL . "?lang=" . LANGUAGE_ID);
} else {
LocalRedirect($EDIT_URL . "?ID=" . $ID . "&lang=" . LANGUAGE_ID . "&tabControl_active_tab=" . urlencode($tabControl_active_tab));
}
}
}
$DB->PrepareFields($TABLE_NAME);
}
