case "hour":
$str .= __PrintRussian($f_RESPONSE_TIME, array(GetMessage("SUP_HOUR_1"), GetMessage("SUP_HOUR_3"), GetMessage("SUP_HOUR_5")));
break;
case "minute":
$str .= __PrintRussian($f_RESPONSE_TIME, array(GetMessage("SUP_MINUTE_1"), GetMessage("SUP_MINUTE_3"), GetMessage("SUP_MINUTE_5")));
break;
case "day":
$str .= __PrintRussian($f_RESPONSE_TIME, array(GetMessage("SUP_DAY_1"), GetMessage("SUP_DAY_3"), GetMessage("SUP_DAY_5")));
break;
}
} else {
$str .= "<nobr>" . GetMessage("SUP_NO_LIMITS") . "</nobr>";
}
$row->AddViewField("RESPONSE_TIME", $str);
$str = "";
$arG = CTicketSLA::GetGroupArray($f_ID);
foreach ($arG as $gid) {
if (!is_array($arGROUPS) || !in_array($gid, array_keys($arGROUPS))) {
$rs = CGroup::GetByID($gid);
if ($ar = $rs->Fetch()) {
$arGROUPS[$gid] = $ar["NAME"];
}
}
$str .= '[<a title="' . GetMessage("MAIN_ADMIN_MENU_EDIT") . '" href="/bitrix/admin/group_edit.php?ID=' . $gid . '&lang=' . LANG . '">' . $gid . '</a>] ' . htmlspecialcharsbx($arGROUPS[$gid]) . '<br>';
}
$row->AddViewField("GROUP_ID", $str);
$str = " ";
if (intval($f_RESPONSIBLE_USER_ID) > 0) {
Support_GetUserInfo($f_RESPONSIBLE_USER_ID, $f_RESPONSIBLE_LOGIN, $f_RESPONSIBLE_NAME);
$str = '[<a title="' . GetMessage("SUP_USER_PROFILE") . '" href="/bitrix/admin/user_edit.php?lang=' . LANG . '&ID=' . $f_RESPONSIBLE_USER_ID . '">' . $f_RESPONSIBLE_USER_ID . '</a>] (' . $f_RESPONSIBLE_LOGIN . ') ' . $f_RESPONSIBLE_NAME;
}
while ($ar = $rs->Fetch()) {
$arCriticality[] = $ar;
}
$rs = CTicketDictionary::GetList($v3 = "s_dropdown", $v4, array("TYPE" => "M"), $v5);
while ($ar = $rs->Fetch()) {
$arMark[] = $ar;
}
$rs = CTicketSLA::GetByID($ID);
if (!$rs || !$rs->ExtractFields()) {
$ID = 0;
$str_PRIORITY = 100;
for ($i = 0; $i <= 6; $i++) {
$arSHEDULE[$i]["OPEN_TIME"] = "24H";
}
} else {
$arGROUPS = CTicketSLA::GetGroupArray($ID);
$arSHEDULE = CTicketSLA::GetSheduleArray($ID);
$arSITES = CTicketSLA::GetSiteArray($ID);
$arCATEGORIES = CTicketSLA::GetCategoryArray($ID);
$arCRITICALITIES = CTicketSLA::GetCriticalityArray($ID);
$arMARKS = CTicketSLA::GetMarkArray($ID);
}
if ($message) {
$DB->InitTableVarsForEdit($TABLE_NAME, "", "str_");
}
$APPLICATION->SetTitle($ID > 0 ? GetMessage("SUP_PAGE_TITLE_EDIT_RECORD", array("#ID#" => $ID)) : GetMessage("SUP_PAGE_TITLE_NEW_RECORD"));
/***************************************************************************
HTML форма
****************************************************************************/
require $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/main/include/prolog_admin_after.php";
$aMenu = array(array("ICON" => "btn_list", "TEXT" => GetMessage("SUP_RECORD_LIST"), "LINK" => $LIST_URL . "?lang=" . LANGUAGE_ID));
