function get_agent_status($queue, $agent)
{
global $queue_members;
# Connect to AGI
$asm = new AGI_AsteriskManager();
$asm->connect();
# Add event handlers to retrieve the answer
$asm->add_event_handler('queuestatuscomplete', 'Aastra_asm_event_queues_Asterisk');
$asm->add_event_handler('queuemember', 'Aastra_asm_event_agents_Asterisk');
# Retrieve info
while (!$queue_members) {
$asm->QueueStatus();
$count++;
if ($count == 10) {
break;
}
}
# Get info for the given queue
$status['Logged'] = False;
$status['Paused'] = False;
foreach ($queue_members as $agent_a) {
if ($agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-queue/n' or $agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-internal/n') {
$status['Logged'] = True;
if ($agent_a['Paused'] == '1') {
$status['Paused'] = True;
}
$status['Type'] = $agent_a['Membership'];
$status['CallsTaken'] = $agent_a['CallsTaken'];
$status['LastCall'] = $agent_a['LastCall'];
break;
}
# Get Penalty
$penalty = $asm->database_get('QPENALTY', $queue . '/agents/' . $agent);
if ($penalty == '') {
$penalty = '0';
}
$status['Penalty'] = $penalty;
}
# Disconnect properly
$asm->disconnect();
# Return Status
return $status;
}
$as->debug = true;
}
}
// && CONNECTING connect($server=NULL, $username=NULL, $secret=NULL)
$res = $as->connect($host, $uname, $password);
if (!$res) {
echo str_params(_("Cannot connect to asterisk manager @%1. Please check manager configuration...\n"), array($host), 1);
sleep(60);
continue;
}
if ($verbose > 2) {
echo "Connected to asterisk.\n";
}
//$res = $as->Ping();
$as->Events('agent,call');
$as->add_event_handler('Join', handle_handler);
$as->add_event_handler('Leave', idle_handler);
$as->add_event_handler('QueueCallerAbandon', handle_handler);
$as->add_event_handler('AgentCalled', handle_handler);
$as->add_event_handler('AgentDump', handle_handler);
$as->add_event_handler('AgentConnect', handle_handler);
$as->add_event_handler('AgentComplete', handle_handler);
$as->add_event_handler('QueueMemberRemoved', handle_handler);
$as->add_event_handler('QueueMemberAdded', handle_handler);
$as->add_event_handler('QueueMemberPaused', handle_handler);
$as->add_event_handler('QueueMemberStatus', idle_handler);
$as->add_event_handler('*', idle_handler);
while ($res = $as->send_request('WaitEvent')) {
if ($verbose > 1) {
echo "WaitEvent: " . $res['Response'] . "\n";
}
function Aastra_get_queue_entries_Asterisk($queue)
{
global $queue_entries;
# Connect to AGI
$asm = new AGI_AsteriskManager();
$asm->connect();
# Add event handlers to retrieve the answer
$asm->add_event_handler('queuestatuscomplete', 'Aastra_asm_event_queues_asterisk');
$asm->add_event_handler('queueentry', 'Aastra_asm_event_entries_Asterisk');
# Retrieve info
$count = 0;
while (!$queue_entries) {
$asm->QueueStatus();
$count++;
if ($count == 10) {
break;
}
}
# Process info
$index = 0;
if (count($queue_entries) > 0) {
foreach ($queue_entries as $entry) {
if ($entry['Queue'] == $queue) {
$entries[$index] = $entry;
$index++;
}
}
}
# Disconnect properly
$asm->disconnect();
# Return Status
if (isset($entries)) {
return $entries;
} else {
return NULL;
}
}
}
}
if (!$amihost) {
echo date('Y-m-d H:i:s') . " : AMI is not configured. No need to run cycle\n";
exit;
}
echo date("Y-m-d H:i:s") . " running " . basename(__FILE__) . PHP_EOL;
include './lib/phpagi/phpagi-asmanager.php';
$manager = new AGI_AsteriskManager();
echo date('Y-m-d H:i:s') . " : Connecting to AMI... ";
if (!$manager->connect($amihost . ":" . $amiport, $amiusername, $amipassword)) {
echo " ...Connection failed.\n";
exit;
} else {
echo " ...Connection established.\n";
$manager->add_event_handler('*', 'dump_events');
}
$manager->wait_response();
$latest_check = 0;
$checkEvery = 10;
// poll every 1 seconds
while ($manager->Ping()) {
if (time() - $latest_check > $checkEvery) {
setGlobal(str_replace('.php', '', basename(__FILE__)) . 'Run', time(), 1);
$latest_check = time();
}
if (file_exists('./reboot') || isset($_GET['onetime'])) {
$manager->disconnect();
$db->Disconnect();
exit;
}
function is_agent_logged($agent)
{
global $queue_members;
$queue_members = '';
# Transcode for device and user mode
$agent = Aastra_get_userdevice_Asterisk($agent);
# Not logged by default
$return = False;
# Connect to AGI
$asm = new AGI_AsteriskManager();
$asm->connect();
# Add event handlers to retrieve the answer
$asm->add_event_handler('queuestatuscomplete', 'asm_event_queues');
$asm->add_event_handler('queuemember', 'asm_event_agents');
# Retrieve info
while (!$queue_members) {
$asm->QueueStatus();
$count++;
if ($count == 10) {
break;
}
}
# Get info for all the queues
foreach ($queue_members as $agent_a) {
if ($agent_a['Location'] == 'Local/' . $agent . '@from-queue/n' or $agent_a['Location'] == 'Local/' . $agent . '@from-internal/n') {
$return = True;
break;
}
}
# Disconnect properly
$asm->disconnect();
# Return Status
return $return;
}
