function get_agent_status($queue, $agent)
{
global $queue_members;
# Connect to AGI
$asm = new AGI_AsteriskManager();
$asm->connect();
# Add event handlers to retrieve the answer
$asm->add_event_handler('queuestatuscomplete', 'Aastra_asm_event_queues_Asterisk');
$asm->add_event_handler('queuemember', 'Aastra_asm_event_agents_Asterisk');
# Retrieve info
while (!$queue_members) {
$asm->QueueStatus();
$count++;
if ($count == 10) {
break;
}
}
# Get info for the given queue
$status['Logged'] = False;
$status['Paused'] = False;
foreach ($queue_members as $agent_a) {
if ($agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-queue/n' or $agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-internal/n') {
$status['Logged'] = True;
if ($agent_a['Paused'] == '1') {
$status['Paused'] = True;
}
$status['Type'] = $agent_a['Membership'];
$status['CallsTaken'] = $agent_a['CallsTaken'];
$status['LastCall'] = $agent_a['LastCall'];
break;
}
# Get Penalty
$penalty = $asm->database_get('QPENALTY', $queue . '/agents/' . $agent);
if ($penalty == '') {
$penalty = '0';
}
$status['Penalty'] = $penalty;
}
# Disconnect properly
$asm->disconnect();
# Return Status
return $status;
}
function Aastra_get_bulk_callerid_Asterisk($array)
{
global $ASTERISK_LOCATION;
global $AA_FREEPBX_MODE;
global $language;
# Try in the config file first
$sip_array = Aastra_readINIfile($ASTERISK_LOCATION . 'sip_additional.conf', ';', '=');
# Connect to AGI
$as = new AGI_AsteriskManager();
$res = $as->connect();
# Process all the extensions
foreach ($array as $key => $value) {
# No name by default
$name = '';
# Extension exists?
if ($sip_array[$value['number']] == NULL) {
if ($AA_FREEPBX_MODE == '1') {
$name = Aastra_get_label('Unknown', $language);
}
} else {
# FreePBX old school
if (!strstr($sip_array[$value['number']]['callerid'], 'device')) {
# Retrieve the value
$temp = explode(" <", $sip_array[$value['number']]['callerid'], 2);
$number = $temp[0];
}
}
# Still not found
if ($name == '') {
# Get value in the database
$name = $as->database_get('AMPUSER', $value['number'] . '/cidname');
}
# Complete caller ID
$array[$key]['name'] = $name;
}
# Disconnect properly
$as->disconnect();
# Return Caller ID
return $array;
}
function setrobstatus($account, $incomingvalue, $mode)
{
require_once 'common/php-asmanager.php';
$amp_conf = parse_amportal_conf("/etc/amportal.conf");
$hosts = split(',', $amp_conf['MANAGERHOSTS']);
foreach ($hosts as $host) {
$astman = new AGI_AsteriskManager();
if ($res = $astman->connect($host, $amp_conf["AMPMGRUSER"], $amp_conf["AMPMGRPASS"])) {
if ($mode == "write") {
if ($incomingvalue == "Never") {
$astman->database_del("ROBCHECK", $account);
}
if ($incomingvalue == "Always") {
$astman->database_put("ROBCHECK", $account, "ENABLED");
}
$robstatus = null;
}
if ($mode == "read") {
$existrobstatus = $astman->database_get("ROBCHECK", $account);
if ($existrobstatus) {
$robstatus = "Always";
} else {
$robstatus = "Never";
}
}
$astman->disconnect();
} else {
echo "<h3>Cannot connect to Asterisk Manager {$host} with " . $amp_conf["AMPMGRUSER"] . "/" . $amp_conf["AMPMGRPASS"] . "</h3>This module requires access to the Asterisk Manager. Please ensure Asterisk is running and access to the manager is available.</div>";
exit;
}
}
return $robstatus;
}
function get_agent_status($queue, $agent)
{
global $queue_members;
$queue_members = '';
# Transcode for device and user mode
$agent = Aastra_get_userdevice_Asterisk($agent);
# Connect to AGI
$asm = new AGI_AsteriskManager();
$asm->connect();
# Add event handlers to retrieve the answer
$asm->add_event_handler('queuestatuscomplete', 'asm_event_queues');
$asm->add_event_handler('queuemember', 'asm_event_agents');
# Retrieve info
$count = 0;
while (!$queue_members) {
$asm->QueueStatus();
$count++;
if ($count == 10) {
break;
}
}
# Process info
if ($queue != '') {
# Get info for the given queue
$status['Logged'] = False;
$status['Paused'] = False;
foreach ($queue_members as $agent_a) {
if ($agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-queue/n' or $agent_a['Queue'] == $queue && $agent_a['Location'] == 'Local/' . $agent . '@from-internal/n') {
$status['Logged'] = True;
if ($agent_a['Paused'] == '1') {
$status['Paused'] = True;
}
$status['CallsTaken'] = $agent_a['CallsTaken'];
$status['LastCall'] = $agent_a['LastCall'];
break;
}
}
# Get agent type
$db = Aastra_connect_freePBX_db_Asterisk();
$sql = "SELECT id FROM queues_details WHERE data LIKE 'Local/" . $agent . "@%' AND id=" . $queue;
$result = $db->query($sql);
if (sizeof($result->fetchRow(DB_FETCHMODE_ARRAY)) > 0) {
$status['Type'] = 'static';
} else {
$status['Type'] = 'dynamic';
}
# Get Penalty
$penalty = $asm->database_get('QPENALTY', $queue . '/agents/' . $agent);
if ($penalty == '') {
$penalty = '0';
}
$status['Penalty'] = $penalty;
} else {
# Get info for all the queues for the agent
foreach ($queue_members as $agent_a) {
# Dynamic agents are using from-queue context, static agents are using from-internal
if ($agent_a['Location'] == 'Local/' . $agent . '@from-queue/n' or $agent_a['Location'] == 'Local/' . $agent . '@from-internal/n') {
$status[$agent_a['Queue']]['Status'] = 1;
if ($agent_a['Paused'] == '1') {
$status[$agent_a['Queue']]['Status'] = 2;
}
$status[$agent_a['Queue']]['Membership'] = $agent_a['Membership'];
}
}
}
# Disconnect properly
$asm->disconnect();
# Return Status
return $status;
}
