// | This program is distributed in the hope that it will be useful, |
// | but WITHOUT ANY WARRANTY; without even the implied warranty of |
// | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 51 Franklin Street, Suite 330 |
// | Boston, MA 02110-1301, USA. |
// +----------------------------------------------------------------------+
// | Authors: João Prado Maia <*****@*****.**> |
// +----------------------------------------------------------------------+
require_once dirname(__FILE__) . '/../init.php';
Auth::checkAuthentication(APP_COOKIE);
if (@$_GET['cat'] == 'blocked_email') {
$email = Note::getBlockedMessage($_GET['note_id']);
} else {
$email = Support::getFullEmail($_GET['sup_id']);
}
if (!empty($_GET['raw'])) {
Attachment::outputDownload($email, 'message.eml', strlen($email), 'message/rfc822');
} else {
if (!empty($_GET['cid'])) {
list($mimetype, $data) = Mime_Helper::getAttachment($email, $_GET['filename'], $_GET['cid']);
} else {
list($mimetype, $data) = Mime_Helper::getAttachment($email, $_GET['filename']);
}
Attachment::outputDownload($data, $_GET['filename'], strlen($data), $mimetype);
}
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 59 Temple Place - Suite 330 |
// | Boston, MA 02111-1307, USA. |
// +----------------------------------------------------------------------+
// | Authors: João Prado Maia <*****@*****.**> |
// +----------------------------------------------------------------------+
//
// @(#) $Id: s.get_attachment.php 1.5 03/09/30 18:07:03-00:00 jpradomaia $
//
include_once "config.inc.php";
include_once APP_INC_PATH . "class.auth.php";
include_once APP_INC_PATH . "class.support.php";
include_once APP_INC_PATH . "class.mime_helper.php";
include_once APP_INC_PATH . "db_access.php";
Auth::checkAuthentication(APP_COOKIE);
if (@$HTTP_GET_VARS['cat'] == 'blocked_email') {
$email = Note::getBlockedMessage($HTTP_GET_VARS["note_id"]);
} else {
$email = Support::getFullEmail($HTTP_GET_VARS["sup_id"]);
}
if (!empty($HTTP_GET_VARS['cid'])) {
list($mimetype, $data) = Mime_Helper::getAttachment($email, $HTTP_GET_VARS["filename"], $HTTP_GET_VARS["cid"]);
} else {
list($mimetype, $data) = Mime_Helper::getAttachment($email, $HTTP_GET_VARS["filename"]);
}
Attachment::outputDownload($data, $HTTP_GET_VARS["filename"], strlen($data), $mimetype);
// | but WITHOUT ANY WARRANTY; without even the implied warranty of |
// | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 59 Temple Place - Suite 330 |
// | Boston, MA 02111-1307, USA. |
// +----------------------------------------------------------------------+
// | Authors: João Prado Maia <*****@*****.**> |
// +----------------------------------------------------------------------+
//
// @(#) $Id: s.view_headers.php 1.1 03/06/01 03:32:48-00:00 jpm $
//
include_once "config.inc.php";
include_once APP_INC_PATH . "class.template.php";
include_once APP_INC_PATH . "class.auth.php";
include_once APP_INC_PATH . "class.support.php";
include_once APP_INC_PATH . "db_access.php";
$tpl = new Template_API();
$tpl->setTemplate("view_headers.tpl.html");
Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true);
if (@$HTTP_GET_VARS['cat'] == 'note') {
$headers = Note::getBlockedMessage($HTTP_GET_VARS["id"]);
} else {
$headers = Support::getFullEmail($HTTP_GET_VARS["id"]);
}
$tpl->assign("headers", $headers);
$tpl->displayTemplate();
/**
* Converts a note to a draft or an email
*
* @access public
* @param $note_id The id of the note
* @param $target What the not should be converted too
* @param $authorize_sender If the sender should be added to authorized senders list.
*/
function convertNote($note_id, $target, $authorize_sender = false)
{
$note_id = Misc::escapeInteger($note_id);
$issue_id = Note::getIssueID($note_id);
$email_account_id = Email_Account::getEmailAccount();
$blocked_message = Note::getBlockedMessage($note_id);
$unknown_user = Note::getUnknownUser($note_id);
$structure = Mime_Helper::decode($blocked_message, true, true);
$body = Mime_Helper::getMessageBody($structure);
$sender_email = strtolower(Mail_API::getEmailAddress($structure->headers['from']));
if ($target == 'email') {
if (Mime_Helper::hasAttachments($blocked_message)) {
$has_attachments = 1;
} else {
$has_attachments = 0;
}
list($blocked_message, $headers) = Mail_API::rewriteThreadingHeaders($issue_id, $blocked_message, @$structure->headers);
$t = array('issue_id' => $issue_id, 'ema_id' => $email_account_id, 'message_id' => @$structure->headers['message-id'], 'date' => Date_API::getCurrentDateGMT(), 'from' => @$structure->headers['from'], 'to' => @$structure->headers['to'], 'cc' => @$structure->headers['cc'], 'subject' => @$structure->headers['subject'], 'body' => @$body, 'full_email' => @$blocked_message, 'has_attachment' => $has_attachments, 'headers' => $headers);
// need to check for a possible customer association
if (!empty($structure->headers['from'])) {
$details = Email_Account::getDetails($email_account_id);
// check from the associated project if we need to lookup any customers by this email address
if (Customer::hasCustomerIntegration($details['ema_prj_id'])) {
// check for any customer contact association
list($customer_id, ) = Customer::getCustomerIDByEmails($details['ema_prj_id'], array($sender_email));
if (!empty($customer_id)) {
$t['customer_id'] = $customer_id;
}
}
}
if (empty($t['customer_id'])) {
$update_type = 'staff response';
$t['customer_id'] = "NULL";
} else {
$update_type = 'customer action';
}
$res = Support::insertEmail($t, $structure, $sup_id);
if ($res != -1) {
Support::extractAttachments($issue_id, $blocked_message);
// notifications about new emails are always external
$internal_only = false;
// special case when emails are bounced back, so we don't want to notify the customer about those
if (Notification::isBounceMessage($sender_email)) {
$internal_only = true;
}
Notification::notifyNewEmail(Auth::getUserID(), $issue_id, $t, $internal_only, false, '', $sup_id);
Issue::markAsUpdated($issue_id, $update_type);
Note::remove($note_id, false);
History::add($issue_id, Auth::getUserID(), History::getTypeID('note_converted_email'), "Note converted to e-mail (from: " . @$structure->headers['from'] . ") by " . User::getFullName(Auth::getUserID()));
// now add sender as an authorized replier
if ($authorize_sender) {
Authorized_Replier::manualInsert($issue_id, @$structure->headers['from']);
}
}
return $res;
} else {
// save message as a draft
$res = Draft::saveEmail($issue_id, $structure->headers['to'], $structure->headers['cc'], $structure->headers['subject'], $body, false, $unknown_user);
// remove the note, if the draft was created successfully
if ($res) {
Note::remove($note_id, false);
History::add($issue_id, Auth::getUserID(), History::getTypeID('note_converted_draft'), "Note converted to draft (from: " . @$structure->headers['from'] . ") by " . User::getFullName(Auth::getUserID()));
}
return $res;
}
}
// | |
// | This program is free software; you can redistribute it and/or modify |
// | it under the terms of the GNU General Public License as published by |
// | the Free Software Foundation; either version 2 of the License, or |
// | (at your option) any later version. |
// | |
// | This program is distributed in the hope that it will be useful, |
// | but WITHOUT ANY WARRANTY; without even the implied warranty of |
// | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 51 Franklin Street, Suite 330 |
// | Boston, MA 02110-1301, USA. |
// +----------------------------------------------------------------------+
// | Authors: João Prado Maia <*****@*****.**> |
// +----------------------------------------------------------------------+
require_once dirname(__FILE__) . '/../init.php';
$tpl = new Template_Helper();
$tpl->setTemplate('view_headers.tpl.html');
Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true);
if (@$_GET['cat'] == 'note') {
$headers = Note::getBlockedMessage($_GET['id']);
} else {
$headers = Support::getFullEmail($_GET['id']);
}
$tpl->assign('headers', $headers);
$tpl->displayTemplate();
