/** * @param Mirasvit_Helpdesk_Model_Ticket $ticket * * @return string */ public function getTagsAsString($ticket) { $ticket->loadTagIds(); if (count($ticket->getTagIds()) == 0) { return ''; } $collection = Mage::getModel('helpdesk/tag')->getCollection()->addFieldToFilter('tag_id', $ticket->getTagIds()); $arr = array(); foreach ($collection as $tag) { $arr[] = $tag->getName(); } return implode(', ', $arr); }