Delete SLT for the ticket
| public deleteSLT ( $id, $type, $delete_date ) : type | ||
| $id | ||
| $type | ||
| $delete_date | (default 0) | |
| return | type | |
$track->check($_POST['id'], PURGE);
if ($track->delete($_POST, 1)) {
Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s purges an item'), $_SESSION["glpiname"]));
}
$track->redirectToList();
} else {
if (isset($_POST["restore"])) {
$track->check($_POST['id'], DELETE);
if ($track->restore($_POST)) {
Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s restores an item'), $_SESSION["glpiname"]));
}
$track->redirectToList();
} else {
if (isset($_POST['slt_delete'])) {
$track->check($_POST["id"], UPDATE);
$track->deleteSLT($_POST["id"], $_POST['type'], $_POST['delete_date']);
Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s updates an item'), $_SESSION["glpiname"]));
Html::redirect($CFG_GLPI["root_doc"] . "/front/ticket.form.php?id=" . $_POST["id"]);
} else {
if (isset($_POST['addme_observer'])) {
$ticket_user = new Ticket_User();
$track->check($_POST['tickets_id'], READ);
$input = array('tickets_id' => $_POST['tickets_id'], 'users_id' => Session::getLoginUserID(), 'use_notification' => 1, 'type' => CommonITILActor::OBSERVER);
$ticket_user->add($input);
Event::log($_POST['tickets_id'], "ticket", 4, "tracking", sprintf(__('%s adds an actor'), $_SESSION["glpiname"]));
Html::redirect($CFG_GLPI["root_doc"] . "/front/ticket.form.php?id=" . $_POST['tickets_id']);
} else {
if (isset($_POST['addme_assign'])) {
$ticket_user = new Ticket_User();
$track->check($_POST['tickets_id'], READ);
$input = array('tickets_id' => $_POST['tickets_id'], 'users_id' => Session::getLoginUserID(), 'use_notification' => 1, 'type' => CommonITILActor::ASSIGN);
function cleanDBonPurge()
{
global $DB;
// Clean sla_levels
$query = "SELECT `id`\n FROM `glpi_slalevels`\n WHERE `slts_id` = '" . $this->fields['id'] . "'";
if ($result = $DB->query($query)) {
if ($DB->numrows($result) > 0) {
$slalevel = new SlaLevel();
while ($data = $DB->fetch_assoc($result)) {
$slalevel->delete($data);
}
}
}
// Update tickets : clean SLT
list($dateField, $sltField) = self::getSltFieldNames($this->fields['type']);
$query = "SELECT `id`\n FROM `glpi_tickets`\n WHERE `{$sltField}` = '" . $this->fields['id'] . "'";
if ($result = $DB->query($query)) {
if ($DB->numrows($result) > 0) {
$ticket = new Ticket();
while ($data = $DB->fetch_assoc($result)) {
$ticket->deleteSLT($data['id'], $this->fields['type']);
}
}
}
Rule::cleanForItemAction($this);
}
