public function displayCriteria() { $this->getReport()->startColumn(); echo $this->getCriteriaLabel() . ' :'; $this->getReport()->endColumn(); $this->getReport()->startColumn(); Ticket::dropdownPriority($this->getName(), $this->getParameterValue(), 1); $this->getReport()->endColumn(); }
function showForm($ID, $options = array()) { global $CFG_GLPI; if (!$this->canView()) { return false; } $plugin_projet_projets_id = -1; if (isset($options['plugin_projet_projets_id'])) { $plugin_projet_projets_id = $options['plugin_projet_projets_id']; } $item = new PluginProjetProjet(); if ($item->getFromDB($plugin_projet_projets_id)) { $entities_id = $item->fields["entities_id"]; } if ($ID > 0) { $this->check($ID, 'r'); $plugin_projet_projets_id = $this->fields["plugin_projet_projets_id"]; } else { // Create item $input = array('plugin_projet_projets_id' => $plugin_projet_projets_id, 'entities_id' => $entities_id); $this->check(-1, 'w', $input); } $options["colspan"] = 4; $this->showTabs($options); $this->showFormHeader($options); echo "<input type='hidden' name='plugin_projet_projets_id' value='{$plugin_projet_projets_id}'>"; echo "<tr class='tab_bg_2'>"; echo "<td colspan='2'>" . PluginProjetProjet::getTypeName(2) . "</td><td colspan='2'>"; $link = NOT_AVAILABLE; if ($item->getFromDB($plugin_projet_projets_id)) { $link = $item->getLink(); } echo $link; echo "</td>"; echo "<td>"; echo __('Parent task', 'projet') . "</td><td>"; PluginProjetTask_Task::displayLinkedProjetTasksTo($ID); if ($this->canCreate()) { $rand_linked_projettask = mt_rand(); echo " "; if (!PluginProjetTask_Task::getParentProjetTasksTo($ID)) { echo "<img onClick=\"Ext.get('linkedprojettask{$rand_linked_projettask}').setDisplayed('block')\"\n title=\"" . __('Add') . "\" alt=\"" . __('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>"; } echo "<div style='display:none' id='linkedprojettask{$rand_linked_projettask}'>"; PluginProjetTask_Task::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : ''); echo " "; PluginProjetTask_Task::dropdownParent("_link[plugin_projet_tasks_id_2]", isset($values["_link"]) ? $values["_link"]['plugin_projet_tasks_id_2'] : '', array('id' => $this->fields["id"], 'entities_id' => $this->fields["entities_id"], 'plugin_projet_projets_id' => $plugin_projet_projets_id)); echo "<input type='hidden' name='_link[plugin_projet_tasks_id_1]' value='{$ID}'>\n"; echo " "; echo "</div>"; if (isset($values["_link"]) && !empty($values["_link"]['plugin_projet_tasks_id_2'])) { echo "<script language='javascript'>Ext.get('linkedprojettask{$rand_linked_projettask}').\n setDisplayed('block');</script>"; } } echo "</td>"; echo "<td>"; echo __('Dependent', 'projet') . "</td><td>"; Dropdown::showYesNo("depends", $this->fields["depends"]); echo " "; echo " <img alt='' src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' onmouseout=\"cleanhide('commentsup')\" onmouseover=\"cleandisplay('commentsup')\">"; echo "<span class='over_link' id='commentsup'>" . nl2br(__('Depends on the tasks children', 'projet')) . "</span>"; echo "</td>"; echo "</tr>"; $width_left = $width_right = "50%"; $cols = 60; $rows = 4; echo "<tr class='tab_bg_1'>"; echo "<td colspan='2'>"; echo __('Name') . "</td><td colspan='2'>"; Html::autocompletionTextField($this, "name", array('size' => "30")); echo "<td >"; echo _n('Type', 'Types', 1) . "</td><td>"; Dropdown::show('PluginProjetTaskType', array('value' => $this->fields["plugin_projet_tasktypes_id"])); echo "</td>"; echo "<td>"; echo __('State') . "</td><td>"; if ($ID > 0) { $this->dropdownState("plugin_projet_taskstates_id", $this->fields["plugin_projet_taskstates_id"], array('depends' => $this->fields["depends"], 'id' => $this->fields["id"], 'plugin_projet_projets_id' => $plugin_projet_projets_id)); } else { Dropdown::show('PluginProjetTaskState', array('value' => $this->fields["plugin_projet_taskstates_id"])); } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='2'>"; echo _n('Location', 'Locations', 1) . "</td><td colspan='2'>"; Dropdown::show('Location', array('value' => $this->fields["locations_id"])); echo "</td>"; echo "<td>"; echo __('Priority') . "</td><td>"; Ticket::dropdownPriority(array('value' => $this->fields["priority"], 'withmajor' => true)); echo "</td>"; echo "<td>" . __('Progress') . "</td><td>"; $advance = floor($this->fields["advance"]); echo "<select name='advance'>"; if (empty($ID) || $this->fields["depends"] == 0) { for ($i = 0; $i < 101; $i += 5) { echo "<option value='{$i}' "; if ($advance == $i) { echo "selected"; } echo " >{$i}</option>"; } } else { if ($this->fields["depends"] != 0) { for ($i = 0; $i < 100; $i += 5) { echo "<option value='{$i}' "; if ($advance == $i) { echo "selected"; } echo " >{$i}</option>"; } } } echo "</select> %"; echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_3'>"; echo "<td colspan='4'>" . __('Assigned to') . "</td>"; echo "<td colspan='4'>" . __('Planification', 'projet') . "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='4' width='{$width_left}'>"; echo "<table width='100%'>"; echo "<tr>"; echo "<td>" . _n('User', 'Users', 1) . "</td><td>"; $this->dropdownItems($this->fields["plugin_projet_projets_id"], "users_id", array(), $this->fields["users_id"], 'User'); echo "</td></tr>"; echo "<tr><td>" . _n('Group', 'Groups', 1) . "</td><td>"; $this->dropdownItems($this->fields["plugin_projet_projets_id"], "groups_id", array(), $this->fields["groups_id"], 'Group'); echo "</td>"; echo "</tr>"; echo "<tr>"; echo "<td>" . _n('Supplier', 'Suppliers', 1) . "</td><td>"; $this->dropdownItems($this->fields["plugin_projet_projets_id"], "contacts_id", array(), $this->fields["contacts_id"], 'Supplier'); echo "</td>"; echo "</tr>"; echo "</table>"; echo "</td>"; echo "<td colspan='4' width='{$width_right}' valign='top'>"; echo "<table width='100%'>"; echo "<tr class='tab_bg_1'>"; echo "<td>" . __('Effective duration', 'projet') . "</td><td>"; $toadd = array(); for ($i = 9; $i <= 100; $i++) { $toadd[] = $i * HOUR_TIMESTAMP; } Dropdown::showTimeStamp("actiontime", array('min' => 0, 'max' => 8 * HOUR_TIMESTAMP, 'value' => $this->fields["actiontime"], 'addfirstminutes' => true, 'inhours' => true, 'toadd' => $toadd)); echo "</td></tr>\n"; echo "<tr class='tab_bg_1'>"; echo "<td>" . __('Planning') . "</td>"; echo "<td>"; $plan = new PluginProjetTaskPlanning(); $plan->showFormForTask($plugin_projet_projets_id, $this); echo "</td></tr>"; echo "</table>"; echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_3'>"; $colspan = '8'; if (!empty($ID)) { $colspan = '4'; } echo "<td colspan='" . $colspan . "'>" . __('Description') . "</td>"; if (!empty($ID)) { echo "<td colspan='4'>" . __('Results') . "</td>"; } echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='" . $colspan . "' width='{$width_left}'>"; echo "<table width='100%'>"; echo "<tr>"; echo "<td>"; echo "<textarea name='comment' cols='{$cols}' rows='{$rows}'>" . $this->fields["comment"] . "</textarea>"; echo "</td></tr>"; echo "</table>"; if (!empty($ID)) { echo "</td>"; echo "<td colspan='4' width='{$width_left}'>"; echo "<table width='100%'>"; echo "<tr>"; echo "<td>"; echo "<textarea name='sub' cols='{$cols}' rows='{$rows}'>" . $this->fields["sub"] . "</textarea>"; echo "</td>"; echo "</tr>"; echo "</table>"; echo "</td>"; } echo "</tr>"; echo "<tr class='tab_bg_3'>"; echo "<td colspan='4'>" . __('Others participants', 'projet') . "</td>"; echo "<td colspan='4'>" . __('Affected people', 'projet') . "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='4' width='{$width_left}'>"; echo "<table width='100%'>"; echo "<tr>"; echo "<td>"; echo "<textarea name='others' cols='{$cols}' rows='2'>" . $this->fields["others"] . "</textarea>"; echo "</td>"; echo "</tr>"; echo "</table>"; echo "</td>"; echo "<td colspan='4' width='{$width_right}' valign='top'>"; echo "<table width='100%'>"; echo "<tr>"; echo "<td>"; echo "<textarea name='affect' cols='{$cols}' rows='2'>" . $this->fields["affect"] . "</textarea>"; echo "</td>"; echo "</tr>"; echo "</table>"; echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='2'>" . __('Send email', 'projet') . "</td><td colspan='2'>"; echo "<input type='checkbox' name='send_notification'"; echo " value='1'>"; echo "</td>"; echo "<td colspan='4' align='center'>" . __('Display on the Gantt', 'projet') . " "; Dropdown::showYesNo("show_gantt", $this->fields["show_gantt"]); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='8' align='center'>"; $datestring = __('Last update') . ": "; $date = Html::convDateTime($this->fields["date_mod"]); echo $datestring . $date . "</td>"; echo "</tr>"; $this->showFormButtons($options); $this->addDivForTabs(); return true; }
/** * Clone of Ticket::showForm() * Change '$this' by '$ticket', 'self' by 'Ticket' and 'parent' by 'Ticket' */ static function getCentral($ID = 0, $options = array()) { global $CFG_GLPI; // * Added by plugin survey ticket $ticket = new Ticket(); // * End of adding $default_values = Ticket::getDefaultValues(); // Get default values from posted values on reload form if (!isset($options['template_preview'])) { if (isset($_POST)) { $values = $_POST; } } // Restore saved value or override with page parameter $saved = $ticket->restoreInput(); foreach ($default_values as $name => $value) { if (!isset($values[$name])) { if (isset($saved[$name])) { $values[$name] = $saved[$name]; } else { $values[$name] = $value; } } } // Default check if ($ID > 0) { $ticket->check($ID, 'r'); } else { // Create item $ticket->check(-1, 'w', $values); } if (!$ID) { $ticket->userentities = array(); if ($values["_users_id_requester"]) { //Get all the user's entities $all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true); //For each user's entity, check if the technician which creates the ticket have access to it foreach ($all_entities as $tmp => $ID_entity) { if (Session::haveAccessToEntity($ID_entity)) { $ticket->userentities[] = $ID_entity; } } } $ticket->countentitiesforuser = count($ticket->userentities); if ($ticket->countentitiesforuser > 0 && !in_array($ticket->fields["entities_id"], $ticket->userentities)) { // If entity is not in the list of user's entities, // then use as default value the first value of the user's entites list $ticket->fields["entities_id"] = $ticket->userentities[0]; // Pass to values $values['entities_id'] = $ticket->userentities[0]; } } if ($values['type'] <= 0) { $values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE); } if (!isset($options['template_preview'])) { $options['template_preview'] = 0; } // Load ticket template if available : $tt = $ticket->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']); // Predefined fields from template : reset them if (isset($values['_predefined_fields'])) { $values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']); } else { $values['_predefined_fields'] = array(); } // Store predefined fields to be able not to take into account on change template // Only manage predefined values on ticket creation $predefined_fields = array(); if (!$ID) { if (isset($tt->predefined) && count($tt->predefined)) { foreach ($tt->predefined as $predeffield => $predefvalue) { if (isset($default_values[$predeffield])) { // Is always default value : not set // Set if already predefined field // Set if ticket template change if ($values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID()) { // Load template data $values[$predeffield] = $predefvalue; $ticket->fields[$predeffield] = $predefvalue; $predefined_fields[$predeffield] = $predefvalue; } } } } else { // No template load : reset predefined values if (count($values['_predefined_fields'])) { foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) { if ($values[$predeffield] == $predefvalue) { $values[$predeffield] = $default_values[$predeffield]; } } } } } // Put ticket template on $values for actors $values['_tickettemplate'] = $tt; $canupdate = Session::haveRight('update_ticket', '1'); $canpriority = Session::haveRight('update_priority', '1'); $canstatus = $canupdate; if (in_array($ticket->fields['status'], $ticket->getClosedStatusArray())) { $canupdate = false; } $showuserlink = 0; if (Session::haveRight('user', 'r')) { $showuserlink = 1; } if (!$options['template_preview']) { $ticket->showTabs($options); } else { // Add all values to fields of tickets for template preview foreach ($values as $key => $val) { if (!isset($ticket->fields[$key])) { $ticket->fields[$key] = $val; } } } // In percent $colsize1 = '13'; $colsize2 = '29'; $colsize3 = '13'; $colsize4 = '45'; $canupdate_descr = $canupdate || $ticket->fields['status'] == Ticket::INCOMING && $ticket->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $ticket->numberOfFollowups() == 0 && $ticket->numberOfTasks() == 0; if (!$options['template_preview']) { echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>"; } echo "<div class='spaced' id='tabsbody'>"; echo "<table class='tab_cadre_fixe' id='mainformtable'>"; // Optional line $ismultientities = Session::isMultiEntitiesMode(); echo "<tr class='headerRow'>"; echo "<th colspan='4'>"; if ($ID) { $text = sprintf(__('%1$s - %2$s'), $ticket->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID)); if ($ismultientities) { $text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $ticket->fields['entities_id'])); } echo $text; } else { if ($ismultientities) { printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $ticket->fields['entities_id'])); } else { _e('New ticket'); } } echo "</th></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>"; echo $tt->getBeginHiddenFieldText('date'); if (!$ID) { printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date')); } else { _e('Opening date'); } echo $tt->getEndHiddenFieldText('date'); echo "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('date'); $date = $ticket->fields["date"]; if ($canupdate) { Html::showDateTimeFormItem("date", $date, 1, false); } else { echo Html::convDateTime($date); } echo $tt->getEndHiddenFieldValue('date', $ticket); echo "</td>"; // SLA echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date'); if (!$ID) { printf(__('%1$s%2$s'), __('Due date'), $tt->getMandatoryMark('due_date')); } else { _e('Due date'); } echo $tt->getEndHiddenFieldText('due_date'); echo "</th>"; echo "<td width='{$colsize4}%' class='nopadding'>"; if ($ID) { if ($ticket->fields["slas_id"] > 0) { echo "<table width='100%'><tr><td class='nopadding'>"; echo Html::convDateTime($ticket->fields["due_date"]); echo "</td><td class='b'>" . __('SLA') . "</td>"; echo "<td class='nopadding'>"; echo Dropdown::getDropdownName("glpi_slas", $ticket->fields["slas_id"]); $commentsla = ""; $slalevel = new SlaLevel(); if ($slalevel->getFromDB($ticket->fields['slalevels_id'])) { $commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span><br>'; } $nextaction = new SlaLevel_Ticket(); if ($nextaction->getFromDBForTicket($ticket->fields["id"])) { $commentsla .= '<span class="b spaced">' . sprintf(__('Next escalation: %s'), Html::convDateTime($nextaction->fields['date'])) . '</span>'; if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) { $commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span>'; } } $slaoptions = array(); if (Session::haveRight('config', 'r')) { $slaoptions['link'] = Toolbox::getItemTypeFormURL('SLA') . "?id=" . $ticket->fields["slas_id"]; } Html::showToolTip($commentsla, $slaoptions); if ($canupdate) { echo " <input type='submit' class='submit' name='sla_delete' value='" . _sx('button', 'Delete permanently') . "'>"; } echo "</td>"; echo "</tr></table>"; } else { echo "<table><tr><td class='nopadding'>"; echo $tt->getBeginHiddenFieldValue('due_date'); Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, true, $canupdate); echo $tt->getEndHiddenFieldValue('due_date', $ticket); echo "</td>"; if ($canupdate) { echo "<td>"; echo $tt->getBeginHiddenFieldText('slas_id'); echo "<span id='sla_action'>"; echo "<a class='vsubmit' " . Html::addConfirmationOnAction(array(__('The assignment of a SLA to a ticket causes the recalculation of the due date.'), __("Escalations defined in the SLA will be triggered under this new date.")), "cleanhide('sla_action');cleandisplay('sla_choice');") . ">" . __('Assign a SLA') . '</a>'; echo "</span>"; echo "<span id='sla_choice' style='display:none'>"; echo "<span class='b'>" . __('SLA') . "</span> "; Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"])); echo "</span>"; echo $tt->getEndHiddenFieldText('slas_id'); echo "</td>"; } echo "</tr></table>"; } } else { // New Ticket echo "<table><tr><td class='nopadding'>"; if ($ticket->fields["due_date"] == 'NULL') { $ticket->fields["due_date"] = ''; } echo $tt->getBeginHiddenFieldValue('due_date'); Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, false, $canupdate); echo $tt->getEndHiddenFieldValue('due_date', $ticket); echo "</td>"; if ($canupdate) { echo "<td class='nopadding b'>" . $tt->getBeginHiddenFieldText('slas_id'); printf(__('%1$s%2$s'), __('SLA'), $tt->getMandatoryMark('slas_id')); echo $tt->getEndHiddenFieldText('slas_id') . "</td>"; echo "<td class='nopadding'>" . $tt->getBeginHiddenFieldValue('slas_id'); Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"])); echo $tt->getEndHiddenFieldValue('slas_id', $ticket); echo "</td>"; } echo "</tr></table>"; } echo "</td></tr>"; if ($ID) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('By') . "</th>"; echo "<td width='{$colsize2}%'>"; if ($canupdate) { User::dropdown(array('name' => 'users_id_recipient', 'value' => $ticket->fields["users_id_recipient"], 'entity' => $ticket->fields["entities_id"], 'right' => 'all')); } else { echo getUserName($ticket->fields["users_id_recipient"], $showuserlink); } echo "</td>"; echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>"; echo "<td width='{$colsize4}%'>"; if ($ticket->fields['users_id_lastupdater'] > 0) { //TRANS: %1$s is the update date, %2$s is the last updater name printf(__('%1$s by %2$s'), Html::convDateTime($ticket->fields["date_mod"]), getUserName($ticket->fields["users_id_lastupdater"], $showuserlink)); } echo "</td>"; echo "</tr>"; } if ($ID && (in_array($ticket->fields["status"], $ticket->getSolvedStatusArray()) || in_array($ticket->fields["status"], $ticket->getClosedStatusArray()))) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>"; echo "<td width='{$colsize2}%'>"; Html::showDateTimeFormItem("solvedate", $ticket->fields["solvedate"], 1, false, $canupdate); echo "</td>"; if (in_array($ticket->fields["status"], $ticket->getClosedStatusArray())) { echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>"; echo "<td width='{$colsize4}%'>"; Html::showDateTimeFormItem("closedate", $ticket->fields["closedate"], 1, false, $canupdate); echo "</td>"; } else { echo "<td colspan='2'> </td>"; } echo "</tr>"; } if ($ID) { echo "</table>"; echo "<table class='tab_cadre_fixe' id='mainformtable2'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>"; echo "<td width='{$colsize2}%'>"; // Permit to set type when creating ticket without update right if ($canupdate || !$ID) { $opt = array('value' => $ticket->fields["type"]); /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'submit()'; } $rand = Ticket::dropdownType('type', $opt); if ($ID) { $params = array('type' => '__VALUE__', 'entity_restrict' => $ticket->fields['entities_id'], 'value' => $ticket->fields['itilcategories_id'], 'currenttype' => $ticket->fields['type']); Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params); } } else { echo Ticket::getTicketTypeName($ticket->fields["type"]); } echo "</td>"; echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>"; echo "<td width='{$colsize4}%'>"; // Permit to set category when creating ticket without update right if ($canupdate || !$ID || $canupdate_descr) { $opt = array('value' => $ticket->fields["itilcategories_id"], 'entity' => $ticket->fields["entities_id"]); if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") { $opt['condition'] = "`is_helpdeskvisible`='1' AND "; } else { $opt['condition'] = ''; } /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'submit()'; } /// if category mandatory, no empty choice /// no empty choice is default value set on ticket creation, else yes if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $ticket->fields["itilcategories_id"] > 0) { $opt['display_emptychoice'] = false; } switch ($ticket->fields["type"]) { case Ticket::INCIDENT_TYPE: $opt['condition'] .= "`is_incident`='1'"; break; case Ticket::DEMAND_TYPE: $opt['condition'] .= "`is_request`='1'"; break; default: break; } echo "<span id='show_category_by_type'>"; ITILCategory::dropdown($opt); echo "</span>"; } else { echo Dropdown::getDropdownName("glpi_itilcategories", $ticket->fields["itilcategories_id"]); } echo "</td>"; echo "</tr>"; if (!$ID) { echo "</table>"; $ticket->showActorsPartForm($ID, $values); echo "<table class='tab_cadre_fixe' id='mainformtable3'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status'); printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status')); echo $tt->getEndHiddenFieldText('status') . "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('status'); if ($canstatus) { Ticket::dropdownStatus(array('value' => $ticket->fields["status"], 'showtype' => 'allowed')); } else { echo Ticket::getStatus($ticket->fields["status"]); } echo $tt->getEndHiddenFieldValue('status', $ticket); echo "</td>"; echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id'); printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id')); echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>"; echo "<td width='{$colsize4}%'>"; echo $tt->getBeginHiddenFieldValue('requesttypes_id'); if ($canupdate) { RequestType::dropdown(array('value' => $ticket->fields["requesttypes_id"])); } else { echo Dropdown::getDropdownName('glpi_requesttypes', $ticket->fields["requesttypes_id"]); } echo $tt->getEndHiddenFieldValue('requesttypes_id', $ticket); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('urgency'); printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency')); echo $tt->getEndHiddenFieldText('urgency') . "</th>"; echo "<td>"; if ($canupdate && $canpriority || !$ID || $canupdate_descr) { // Only change during creation OR when allowed to change priority OR when user is the creator echo $tt->getBeginHiddenFieldValue('urgency'); $idurgency = Ticket::dropdownUrgency(array('value' => $ticket->fields["urgency"])); echo $tt->getEndHiddenFieldValue('urgency', $ticket); } else { $idurgency = "value_urgency" . mt_rand(); echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $ticket->fields["urgency"] . "'>"; echo Ticket::getUrgencyName($ticket->fields["urgency"]); } echo "</td>"; // Display validation state echo "<th>"; if (!$ID) { echo $tt->getBeginHiddenFieldText('_add_validation'); printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation')); echo $tt->getEndHiddenFieldText('_add_validation'); } else { echo $tt->getBeginHiddenFieldText('global_validation'); _e('Approval'); echo $tt->getEndHiddenFieldText('global_validation'); } echo "</th>"; echo "<td>"; if (!$ID) { echo $tt->getBeginHiddenFieldValue('_add_validation'); $validation_right = ''; if ($values['type'] == Ticket::INCIDENT_TYPE && Session::haveRight('create_incident_validation', 1)) { $validation_right = 'validate_incident'; } if ($values['type'] == Ticket::DEMAND_TYPE && Session::haveRight('create_request_validation', 1)) { $validation_right = 'validate_request'; } if (!empty($validation_right)) { User::dropdown(array('name' => "_add_validation", 'entity' => $ticket->fields['entities_id'], 'right' => $validation_right, 'value' => $values['_add_validation'])); } echo $tt->getEndHiddenFieldValue('_add_validation', $ticket); if ($tt->isPredefinedField('global_validation')) { echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>"; } } else { echo $tt->getBeginHiddenFieldValue('global_validation'); if ($canupdate) { TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $ticket->fields['global_validation'])); } else { echo TicketValidation::getStatus($ticket->fields['global_validation']); } echo $tt->getEndHiddenFieldValue('global_validation', $ticket); } echo "</td></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('impact'); printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact')); echo $tt->getEndHiddenFieldText('impact') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('impact'); if ($canupdate) { $idimpact = Ticket::dropdownImpact(array('value' => $ticket->fields["impact"])); } else { $idimpact = "value_impact" . mt_rand(); echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $ticket->fields["impact"] . "'>"; echo Ticket::getImpactName($ticket->fields["impact"]); } echo $tt->getEndHiddenFieldValue('impact', $ticket); echo "</td>"; echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('itemtype'); printf(__('%1$s%2$s'), __('Associated element'), $tt->getMandatoryMark('itemtype')); if ($ID && $canupdate) { echo " <img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n onClick=\"Ext.get('tickethardwareselection{$ID}').setDisplayed('block')\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'>"; } echo $tt->getEndHiddenFieldText('itemtype'); echo "</th>"; echo "<td rowspan='2'>"; echo $tt->getBeginHiddenFieldValue('itemtype'); // Select hardware on creation or if have update right if ($canupdate || !$ID || $canupdate_descr) { if ($ID) { if ($ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype'])) && $ticket->fields["items_id"]) { if ($item->can($ticket->fields["items_id"], 'r')) { printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getLink(array('comments' => true))); } else { printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID()); } } } $dev_user_id = 0; $dev_itemtype = $ticket->fields["itemtype"]; $dev_items_id = $ticket->fields["items_id"]; if (!$ID) { $dev_user_id = $values['_users_id_requester']; $dev_itemtype = $values["itemtype"]; $dev_items_id = $values["items_id"]; } else { if (isset($ticket->users[CommonITILActor::REQUESTER]) && count($ticket->users[CommonITILActor::REQUESTER]) == 1) { foreach ($ticket->users[CommonITILActor::REQUESTER] as $user_id_single) { $dev_user_id = $user_id_single['users_id']; } } } if ($ID) { echo "<div id='tickethardwareselection{$ID}' style='display:none'>"; } if ($dev_user_id > 0) { Ticket::dropdownMyDevices($dev_user_id, $ticket->fields["entities_id"], $dev_itemtype, $dev_items_id); } Ticket::dropdownAllDevices("itemtype", $dev_itemtype, $dev_items_id, 1, $dev_user_id, $ticket->fields["entities_id"]); if ($ID) { echo "</div>"; } echo "<span id='item_ticket_selection_information'></span>"; } else { if ($ID && $ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype']))) { $item->getFromDB($ticket->fields['items_id']); printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID()); } else { _e('General'); } } echo $tt->getEndHiddenFieldValue('itemtype', $ticket); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . sprintf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority')) . "</th>"; echo "<td>"; $idajax = 'change_priority_' . mt_rand(); if ($canupdate && $canpriority && !$tt->isHiddenField('priority')) { $idpriority = Ticket::dropdownPriority(array('value' => $ticket->fields["priority"], 'withmajor' => true)); echo " <span id='{$idajax}' style='display:none'></span>"; } else { $idpriority = 0; echo "<span id='{$idajax}'>" . Ticket::getPriorityName($ticket->fields["priority"]) . "</span>"; } if ($canupdate || $canupdate_descr) { $params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority); Ajax::updateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params); } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; // Need comment right to add a followup with the actiontime if (!$ID && Session::haveRight("global_add_followups", "1")) { echo "<th>" . $tt->getBeginHiddenFieldText('actiontime'); printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime')); echo $tt->getEndHiddenFieldText('actiontime') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('actiontime'); Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true)); echo $tt->getEndHiddenFieldValue('actiontime', $ticket); echo "</td>"; } else { echo "<th></th><td></td>"; } echo "<th>" . $tt->getBeginHiddenFieldText('locations_id'); printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id')); echo $tt->getEndHiddenFieldText('locations_id') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('locations_id'); if ($canupdate) { Location::dropdown(array('value' => $ticket->fields['locations_id'], 'entity' => $ticket->fields['entities_id'])); } else { echo Dropdown::getDropdownName('glpi_locations', $ticket->fields["locations_id"]); } echo $tt->getEndHiddenFieldValue('locations_id', $ticket); echo "</td></tr>"; echo "</table>"; if ($ID) { $values['canupdate'] = $canupdate; $ticket->showActorsPartForm($ID, $values); } $view_linked_tickets = $ID || $canupdate; echo "<table class='tab_cadre_fixe' id='mainformtable4'>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name'); printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name')); echo $tt->getEndHiddenFieldText('name') . "</th>"; echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>"; if (!$ID || $canupdate_descr) { echo $tt->getBeginHiddenFieldValue('name'); $rand = mt_rand(); echo "<script type='text/javascript' >\n"; echo "function showName{$rand}() {\n"; echo "Ext.get('name{$rand}').setDisplayed('none');"; $params = array('maxlength' => 250, 'size' => 90, 'name' => 'name', 'data' => rawurlencode($ticket->fields["name"])); Ajax::updateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params); echo "}"; echo "</script>\n"; echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n"; if (empty($ticket->fields["name"])) { _e('Without title'); } else { echo $ticket->fields["name"]; } echo "</div>\n"; echo "<div id='viewname{$rand}'>\n"; echo "</div>\n"; if (!$ID) { echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>"; } echo $tt->getEndHiddenFieldValue('name', $ticket); } else { if (empty($ticket->fields["name"])) { _e('Without title'); } else { echo $ticket->fields["name"]; } } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content'); printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content')); echo $tt->getEndHiddenFieldText('content') . "</th>"; echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>"; // * Added by plugin surveyticket $psTicketTemplate = new PluginSurveyticketTicketTemplate(); $psSurvey = new PluginSurveyticketSurvey(); $plugin_surveyticket_surveys_id = 0; $a_tickettemplates = current($psTicketTemplate->find("`tickettemplates_id`='" . $tt->fields['id'] . "'\n AND `type`='" . $values['type'] . "'\n AND `is_central`='1'")); if (isset($a_tickettemplates['plugin_surveyticket_surveys_id'])) { $psSurvey = new PluginSurveyticketSurvey(); $psSurvey->getFromDB($a_tickettemplates['plugin_surveyticket_surveys_id']); if ($psSurvey->fields['is_active'] == 1) { $plugin_surveyticket_surveys_id = $a_tickettemplates['plugin_surveyticket_surveys_id']; $psSurvey = new PluginSurveyticketSurvey(); $psSurvey->startSurvey($plugin_surveyticket_surveys_id); } } else { // End of adding by plugin if (!$ID || $canupdate_descr) { // Admin =oui on autorise la modification de la description echo $tt->getBeginHiddenFieldValue('content'); $rand = mt_rand(); echo "<script type='text/javascript' >\n"; echo "function showDesc{$rand}() {\n"; echo "Ext.get('desc{$rand}').setDisplayed('none');"; $params = array('rows' => 6, 'cols' => 90, 'name' => 'content', 'data' => rawurlencode($ticket->fields["content"])); Ajax::updateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params); echo "}"; echo "</script>\n"; echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n"; if (!empty($ticket->fields["content"])) { echo nl2br($ticket->fields["content"]); } else { _e('Empty description'); } echo "</div>\n"; echo "<div id='viewdesc{$rand}'></div>\n"; if (!$ID) { echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>"; } echo $tt->getEndHiddenFieldValue('content', $ticket); } else { echo nl2br($ticket->fields["content"]); } // * Added by plugin surveyticket } // End of adding by plugin echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; // Permit to add doc when creating a ticket if (!$ID) { echo "<th width='{$colsize1}%'>" . sprintf(__('File (%s)'), Document::getMaxUploadSize()); echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . __s('Help') . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000," . "height=800')\">"; echo " "; Ticket::showDocumentAddButton(); echo "</th>"; echo "<td width='{$colsize2}%'>"; echo "<div id='uploadfiles'><input type='file' name='filename[]' size='20'></div></td>"; } else { echo "<th colspan='2'>"; $docnb = Document_Item::countForItem($ticket); echo "<a href=\"" . $ticket->getLinkURL() . "&forcetab=Document_Item\$1\">"; //TRANS: %d is the document number echo sprintf(_n('%d associated document', '%d associated documents', $docnb), $docnb); echo "</a></th>"; } if ($view_linked_tickets) { echo "<th width='{$colsize3}%'>" . _n('Linked ticket', 'Linked tickets', 2); $rand_linked_ticket = mt_rand(); if ($canupdate) { echo " "; echo "<img onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>"; } echo '</th>'; echo "<td width='{$colsize4}%'>"; if ($canupdate) { echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>"; Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : ''); printf(__('%1$s: %2$s'), __('Ticket'), __('ID')); echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n"; echo "<input type='text' name='_link[tickets_id_2]'\n value='" . (isset($values["_link"]) ? $values["_link"]['tickets_id_2'] : '') . "'\n size='10'>\n"; echo " "; echo "</div>"; if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) { echo "<script language='javascript'>Ext.get('linkedticket{$rand_linked_ticket}').\n setDisplayed('block');</script>"; } } Ticket_Ticket::displayLinkedTicketsTo($ID); echo "</td>"; } else { echo "<td></td>"; } echo "</tr>"; if ((!$ID || $canupdate || $canupdate_descr || Session::haveRight("assign_ticket", "1") || Session::haveRight("steal_ticket", "1")) && !$options['template_preview']) { echo "<tr class='tab_bg_1'>"; if ($ID) { if (Session::haveRight('delete_ticket', 1)) { echo "<td class='tab_bg_2 center' colspan='2'>"; if ($ticket->fields["is_deleted"] == 1) { echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'></td>"; } else { echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'></td>"; } echo "<td class='tab_bg_2 center' colspan='2'>"; if ($ticket->fields["is_deleted"] == 1) { echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">"; } else { echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'></td>"; } } else { echo "<td class='tab_bg_2 center' colspan='4'>"; echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'>"; } echo "<input type='hidden' name='_read_date_mod' value='" . $ticket->getField('date_mod') . "'>"; } else { echo "<td class='tab_bg_2 center' colspan='4'>"; echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>"; if ($tt->isField('id') && $tt->fields['id'] > 0) { echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>"; echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">"; } } } echo "</table>"; echo "<input type='hidden' name='id' value='{$ID}'>"; echo "</div>"; if (!$options['template_preview']) { Html::closeForm(); $ticket->addDivForTabs(); } return true; }
/** * Print the config form for connections * * @return Nothing (display) **/ function showFormHelpdesk() { global $DB, $CFG_GLPI; if (!self::canView()) { return false; } $canedit = Config::canUpdate(); if ($canedit) { echo "<form name='form' action=\"" . Toolbox::getItemTypeFormURL(__CLASS__) . "\" method='post'>"; } echo "<div class='center spaced' id='tabsbody'>"; echo "<table class='tab_cadre_fixe'>"; echo "<tr><th colspan='4'>" . __('Assistance') . "</th></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td width='30%'>" . __('Step for the hours (minutes)') . "</td>"; echo "<td width='20%'>"; Dropdown::showNumber('time_step', array('value' => $CFG_GLPI["time_step"], 'min' => 30, 'max' => 60, 'step' => 30, 'toadd' => array(1 => 1, 5 => 5, 10 => 10, 15 => 15, 20 => 20))); echo "</td>"; echo "<td width='30%'>" . __('Limit of the schedules for planning') . "</td>"; echo "<td width='20%'>"; Dropdown::showHours('planning_begin', array('value' => $CFG_GLPI["planning_begin"])); echo " -> "; Dropdown::showHours('planning_end', array('value' => $CFG_GLPI["planning_end"])); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . __('Default file size limit imported by the mails receiver') . "</td><td>"; MailCollector::showMaxFilesize('default_mailcollector_filesize_max', $CFG_GLPI["default_mailcollector_filesize_max"]); echo "</td>"; echo "<td>" . __('Use rich text for helpdesk') . "</td><td>"; $id = 'alert' . mt_rand(); $param['on_change'] = '$("#' . $id . '").html(""); if ($(this).val() == 0) { $("#' . $id . '").html("<br>' . __('You will lose the formatting of your data') . '"); }'; Dropdown::showYesNo("use_rich_text", $CFG_GLPI["use_rich_text"], -1, $param); echo "<span class='red' id='" . $id . "'></span>"; echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . __('Default heading when adding a document to a ticket') . "</td><td>"; DocumentCategory::dropdown(array('value' => $CFG_GLPI["documentcategories_id_forticket"], 'name' => "documentcategories_id_forticket")); echo "</td>"; echo "<td>" . __('By default, a software may be linked to a ticket') . "</td><td>"; Dropdown::showYesNo("default_software_helpdesk_visible", $CFG_GLPI["default_software_helpdesk_visible"]); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . __('Keep tickets when purging hardware in the inventory') . "</td><td>"; Dropdown::showYesNo("keep_tickets_on_delete", $CFG_GLPI["keep_tickets_on_delete"]); echo "</td><td>" . __('Show personnal information in new ticket form (simplified interface)'); echo "</td><td>"; Dropdown::showYesNo('use_check_pref', $CFG_GLPI['use_check_pref']); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . __('Allow anonymous ticket creation (helpdesk.receiver)') . "</td><td>"; Dropdown::showYesNo("use_anonymous_helpdesk", $CFG_GLPI["use_anonymous_helpdesk"]); echo "</td><td>" . __('Allow anonymous followups (receiver)') . "</td><td>"; Dropdown::showYesNo("use_anonymous_followups", $CFG_GLPI["use_anonymous_followups"]); echo "</td></tr>"; echo "</table>"; echo "<table class='tab_cadre_fixe'>"; echo "<tr><th colspan='7'>" . __('Matrix of calculus for priority'); echo "<input type='hidden' name='_matrix' value='1'></th></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td class='b right' colspan='2'>" . __('Impact') . "</td>"; for ($impact = 5; $impact >= 1; $impact--) { echo "<td class='center'>" . Ticket::getImpactName($impact) . '<br>'; if ($impact == 3) { $isimpact[3] = 1; echo "<input type='hidden' name='_impact_3' value='1'>"; } else { $isimpact[$impact] = ($CFG_GLPI['impact_mask'] & 1 << $impact) > 0; Dropdown::showYesNo("_impact_{$impact}", $isimpact[$impact]); } echo "</td>"; } echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td class='b' colspan='2'>" . __('Urgency') . "</td>"; for ($impact = 5; $impact >= 1; $impact--) { echo "<td> </td>"; } echo "</tr>"; for ($urgency = 5; $urgency >= 1; $urgency--) { echo "<tr class='tab_bg_1'>"; echo "<td>" . Ticket::getUrgencyName($urgency) . " </td>"; echo "<td>"; if ($urgency == 3) { $isurgency[3] = 1; echo "<input type='hidden' name='_urgency_3' value='1'>"; } else { $isurgency[$urgency] = ($CFG_GLPI['urgency_mask'] & 1 << $urgency) > 0; Dropdown::showYesNo("_urgency_{$urgency}", $isurgency[$urgency]); } echo "</td>"; for ($impact = 5; $impact >= 1; $impact--) { $pri = round(($urgency + $impact) / 2); if (isset($CFG_GLPI['priority_matrix'][$urgency][$impact])) { $pri = $CFG_GLPI['priority_matrix'][$urgency][$impact]; } if ($isurgency[$urgency] && $isimpact[$impact]) { $bgcolor = $_SESSION["glpipriority_{$pri}"]; echo "<td class='center' bgcolor='{$bgcolor}'>"; Ticket::dropdownPriority(array('value' => $pri, 'name' => "_matrix_{$urgency}_{$impact}")); echo "</td>"; } else { echo "<td><input type='hidden' name='_matrix_{$urgency}_{$impact}' value='{$pri}'>\n </td>"; } } echo "</tr>\n"; } if ($canedit) { echo "<tr class='tab_bg_2'>"; echo "<td colspan='7' class='center'>"; echo "<input type='submit' name='update' class='submit' value=\"" . _sx('button', 'Save') . "\">"; echo "</td></tr>"; } echo "</table></div>"; Html::closeForm(); }
/** * Display item used to select a pattern for a criteria * * @param $name criteria name * @param $ID the given criteria * @param $condition condition used * @param $value the pattern (default '') * @param $test Is to test rule ? (false by default) **/ function displayCriteriaSelectPattern($name, $ID, $condition, $value = "", $test = false) { $crit = $this->getCriteria($ID); $display = false; $tested = false; if (isset($crit['type']) && ($test || in_array($condition, array(self::PATTERN_IS, self::PATTERN_IS_NOT, self::PATTERN_NOT_UNDER, self::PATTERN_UNDER)))) { switch ($crit['type']) { case "yesonly": Dropdown::showYesNo($name, $crit['table'], 0); $display = true; break; case "yesno": Dropdown::showYesNo($name, $crit['table']); $display = true; break; case "dropdown": $param = array('name' => $name, 'value' => $value); if (isset($crit['condition'])) { $param['condition'] = $crit['condition']; } Dropdown::show(getItemTypeForTable($crit['table']), $param); $display = true; break; case "dropdown_users": User::dropdown(array('value' => $value, 'name' => $name, 'right' => 'all')); $display = true; break; case "dropdown_tracking_itemtype": Dropdown::showItemTypes($name, array_keys(Ticket::getAllTypesForHelpdesk())); $display = true; break; case "dropdown_urgency": Ticket::dropdownUrgency(array('name' => $name, 'value' => $value)); $display = true; break; case "dropdown_impact": Ticket::dropdownImpact(array('name' => $name, 'value' => $value)); $display = true; break; case "dropdown_priority": Ticket::dropdownPriority(array('name' => $name, 'value' => $value)); $display = true; break; case "dropdown_status": Ticket::dropdownStatus(array('name' => $name, 'value' => $value)); $display = true; break; case "dropdown_tickettype": Ticket::dropdownType($name, array('value' => $value)); $display = true; break; } $tested = true; } //Not a standard condition if (!$tested) { $display = $this->displayAdditionalRuleCondition($condition, $crit, $name, $value, $test); } if ($condition == self::PATTERN_EXISTS || $condition == self::PATTERN_DOES_NOT_EXISTS) { echo "<input type='hidden' name='{$name}' value='1'>"; $display = true; } if (!$display && ($rc = getItemForItemtype($this->rulecriteriaclass))) { Html::autocompletionTextField($rc, "pattern", array('name' => $name, 'value' => $value, 'size' => 70)); } }
/** * Print the config form for connections * * @return Nothing (display) **/ function showFormHelpdesk() { global $DB, $LANG, $CFG_GLPI; if (!haveRight("config", "w")) { return false; } echo "<form name='form' action=\"" . getItemTypeFormURL(__CLASS__) . "\" method='post'>"; echo "<div class='center' id='tabsbody'>"; echo "<table class='tab_cadre_fixe'>"; echo "<tr><th colspan='4'>" . $LANG['title'][24] . "</th></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . $LANG['setup'][612] . " :</td><td>"; Dropdown::showYesNo("is_ticket_category_mandatory", $CFG_GLPI["is_ticket_category_mandatory"]); echo "</td><td>" . $LANG['setup'][148] . " :</td><td>"; Dropdown::showInteger('time_step', $CFG_GLPI["time_step"], 30, 60, 30, array(5 => 5, 10 => 10, 15 => 15, 20 => 20)); echo " " . $LANG['job'][22]; echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . $LANG['setup'][610] . " :</td><td>"; Dropdown::showYesNo("is_ticket_title_mandatory", $CFG_GLPI["is_ticket_title_mandatory"]); echo "</td><td>" . $LANG['setup'][223] . " :</td><td>"; Dropdown::showHours('planning_begin', $CFG_GLPI["planning_begin"]); echo " -> "; Dropdown::showHours('planning_end', $CFG_GLPI["planning_end"]); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td> " . $LANG['setup'][611] . " :</td><td>"; Dropdown::showYesNo("is_ticket_content_mandatory", $CFG_GLPI["is_ticket_content_mandatory"]); echo "</td><td>" . $LANG['mailgate'][7] . " (" . $LANG['setup'][46] . ") :</td><td>"; MailCollector::showMaxFilesize('default_mailcollector_filesize_max', $CFG_GLPI["default_mailcollector_filesize_max"]); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td> " . $LANG['setup'][52] . " :</td><td>"; $autoassign = array(NO_AUTO_ASSIGN => $LANG['choice'][0], AUTO_ASSIGN_HARDWARE_CATEGORY => $LANG['setup'][51], AUTO_ASSIGN_CATEGORY_HARDWARE => $LANG['setup'][50]); Dropdown::showFromArray('auto_assign_mode', $autoassign, array('value' => $CFG_GLPI["auto_assign_mode"])); echo "</td><td>" . $LANG['setup'][409] . " :</td><td>"; Dropdown::show('DocumentCategory', array('value' => $CFG_GLPI["documentcategories_id_forticket"], 'name' => "documentcategories_id_forticket")); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . $LANG['entity'][18] . " :</td><td>"; Dropdown::showInteger('autoclose_delay', $CFG_GLPI['autoclose_delay'], 0, 99, 1, array(-10 => $LANG['setup'][307])); echo " " . $LANG['stats'][31] . "</td>"; echo "<td>" . $LANG['setup'][608] . " :</td><td>"; Dropdown::showYesNo("default_software_helpdesk_visible", $CFG_GLPI["default_software_helpdesk_visible"]); echo "</td></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td>" . $LANG['tracking'][37] . " :</td><td>"; Dropdown::showYesNo("keep_tickets_on_delete", $CFG_GLPI["keep_tickets_on_delete"]); echo "</td><td>" . $LANG['setup'][219] . " :</td><td>"; Dropdown::showYesNo("use_anonymous_helpdesk", $CFG_GLPI["use_anonymous_helpdesk"]); echo "</td></tr>"; echo "</table><br>"; echo "<table class='tab_cadre_fixe'>"; echo "<tr><th colspan='7'>" . $LANG['help'][1]; echo "<input type='hidden' name='_matrix' value='1'></th></tr>"; echo "<tr class='tab_bg_2'>"; echo "<td class='b right' colspan='2'>" . $LANG['joblist'][30] . " :</td>"; for ($impact = 5, $msg = 47; $impact >= 1; $impact--, $msg++) { echo "<td>" . $LANG['help'][$msg] . " : "; if ($impact == 3) { $isimpact[3] = 1; echo "<input type='hidden' name='_impact_3' value='1'>"; } else { $isimpact[$impact] = ($CFG_GLPI['impact_mask'] & 1 << $impact) > 0; Dropdown::showYesNo("_impact_{$impact}", $isimpact[$impact]); } echo "</td>"; } echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td class='b' colspan='2'>" . $LANG['joblist'][29] . " :</td>"; for ($impact = 5, $msg = 47; $impact >= 1; $impact--, $msg++) { echo "<td> </td>"; } echo "</tr>"; for ($urgency = 5, $msg = 42; $urgency >= 1; $urgency--, $msg++) { echo "<tr class='tab_bg_1'>"; echo "<td>" . $LANG['help'][$msg] . " :</td>"; echo "<td>"; if ($urgency == 3) { $isurgency[3] = 1; echo "<input type='hidden' name='_urgency_3' value='1'>"; } else { $isurgency[$urgency] = ($CFG_GLPI['urgency_mask'] & 1 << $urgency) > 0; Dropdown::showYesNo("_urgency_{$urgency}", $isurgency[$urgency]); } echo "</td>"; for ($impact = 5; $impact >= 1; $impact--) { $pri = round(($urgency + $impact) / 2); if (isset($CFG_GLPI['priority_matrix'][$urgency][$impact])) { $pri = $CFG_GLPI['priority_matrix'][$urgency][$impact]; } if ($isurgency[$urgency] && $isimpact[$impact]) { $bgcolor = $_SESSION["glpipriority_{$pri}"]; echo "<td bgcolor='{$bgcolor}'>"; Ticket::dropdownPriority("_matrix_{$urgency}_{$impact}", $pri); echo "</td>"; } else { echo "<td><input type='hidden' name='_matrix_{$urgency}_{$impact}' value='{$pri}'></td>"; } } echo "</tr>\n"; } echo "<tr class='tab_bg_2'>"; echo "<td colspan='7' class='center'>"; echo "<input type='hidden' name='id' value='" . $CFG_GLPI["id"] . "'>"; echo "<input type='submit' name='update' class='submit' value=\"" . $LANG['buttons'][2] . "\">"; echo "</td></tr>"; echo "</table></div>"; echo "</form>"; }
/** * @param $options array **/ function displayActionSelectPattern($options = array()) { $display = false; $param['value'] = ''; if (isset($options['value'])) { $param['value'] = $options['value']; } switch ($options["action_type"]) { //If a regex value is used, then always display an autocompletiontextfield case "regex_result": case "append_regex_result": Html::autocompletionTextField($this, "value", $param); break; case 'fromuser': case 'fromitem': Dropdown::showYesNo("value", $param['value'], 0); $display = true; break; default: $actions = Rule::getActionsByType($options["sub_type"]); if (isset($actions[$options["field"]]['type'])) { switch ($actions[$options["field"]]['type']) { case "dropdown": $table = $actions[$options["field"]]['table']; $param['name'] = "value"; if (isset($actions[$options["field"]]['condition'])) { $param['condition'] = $actions[$options["field"]]['condition']; } Dropdown::show(getItemTypeForTable($table), $param); $display = true; break; case "dropdown_tickettype": Ticket::dropdownType('value', $param); $display = true; break; case "dropdown_assign": $param['name'] = 'value'; $param['right'] = 'own_ticket'; User::dropdown($param); $display = true; break; case "dropdown_users": $param['name'] = 'value'; $param['right'] = 'all'; User::dropdown($param); $display = true; break; case "dropdown_urgency": $param['name'] = 'value'; Ticket::dropdownUrgency($param); $display = true; break; case "dropdown_impact": $param['name'] = 'value'; Ticket::dropdownImpact($param); $display = true; break; case "dropdown_priority": if ($_POST["action_type"] != 'compute') { $param['name'] = 'value'; Ticket::dropdownPriority($param); } $display = true; break; case "dropdown_status": $param['name'] = 'value'; Ticket::dropdownStatus($param); $display = true; break; case "yesonly": Dropdown::showYesNo("value", $param['value'], 0); $display = true; break; case "yesno": Dropdown::showYesNo("value", $param['value']); $display = true; break; case "dropdown_management": $param['name'] = 'value'; $param['management_restrict'] = 2; $param['withtemplate'] = false; Dropdown::showGlobalSwitch(0, $param); $display = true; break; case "dropdown_users_validate": $used = array(); if ($item = getItemForItemtype($options["sub_type"])) { $rule_data = getAllDatasFromTable('glpi_ruleactions', "`action_type` = 'add_validation'\n AND `field` = 'users_id_validate'\n AND `" . $item->getRuleIdField() . "`\n = '" . $options[$item->getRuleIdField()] . "'"); foreach ($rule_data as $data) { $used[] = $data['value']; } } $param['name'] = 'value'; $param['right'] = array('validate_incident', 'validate_request'); $param['used'] = $used; User::dropdown($param); $display = true; break; case "dropdown_groups_validate": $used = array(); if ($item = getItemForItemtype($options["sub_type"])) { $rule_data = getAllDatasFromTable('glpi_ruleactions', "`action_type` = 'add_validation'\n AND `field` = 'groups_id_validate'\n AND `" . $item->getRuleIdField() . "`\n = '" . $options[$item->getRuleIdField()] . "'"); foreach ($rule_data as $data) { $used[] = $data['value']; } } $condition = "(SELECT count(`users_id`)\n FROM `glpi_groups_users`\n WHERE `groups_id` = `glpi_groups`.`id`)"; $param['name'] = 'value'; $param['condition'] = $condition; $param['right'] = array('validate_incident', 'validate_request'); $param['used'] = $used; Group::dropdown($param); $display = true; break; case "dropdown_validation_percent": $ticket = new Ticket(); echo $ticket->getValueToSelect('validation_percent', 'value', $param['value']); $display = true; break; default: if ($rule = getItemForItemtype($options["sub_type"])) { $display = $rule->displayAdditionalRuleAction($actions[$options["field"]], $param['value']); } break; } } if (!$display) { Html::autocompletionTextField($this, "value", $param); } } }
public function showEquals($searchopt, $value, $edit = true) { $inputname = $searchopt['linkfield']; switch ($searchopt['table'] . "." . $searchopt['linkfield']) { case "glpi_tickets.status": if ($edit) { Ticket::dropdownStatus($inputname, $value, 1); } else { echo Ticket::getStatus($value); } break; case "glpi_tickets.priority": if ($edit) { Ticket::dropdownPriority($inputname, $value, true, true); } else { echo Ticket::getPriorityName(trim($value)); } break; case "glpi_tickets.impact": if ($edit) { Ticket::dropdownImpact($inputname, $value, true); } else { echo Ticket::getImpactName($value); } break; case "glpi_tickets.urgency": if ($edit) { Ticket::dropdownUrgency($inputname, $value, true); } else { echo Ticket::getUrgencyName($value); } break; case "glpi_tickets.global_validation": if ($edit) { TicketValidation::dropdownStatus($inputname, array('value' => $value, 'all' => 1)); } else { TicketValidation::getStatus($value); } break; case "glpi_users.name": if ($edit) { User::dropdown(array('name' => $inputname, 'value' => $value, 'comments' => false, 'all' => -1, 'right' => 'all')); } else { echo getUserName($value); } break; case "glpi_ticketvalidations.status": if ($edit) { TicketValidation::dropdownStatus($inputname, array('value' => $value, 'all' => 1)); } else { echo TicketValidation::getStatus($value); } break; } }
break; case "Ticket.users_id_assign": User::dropdown(array('name' => $inputname, 'value' => $_REQUEST['value'], 'right' => 'own_ticket', 'all' => 1)); $display = true; break; } } if (!$display && isset($searchopt['field'])) { // Specific cases switch ($searchopt['table'] . "." . $searchopt['field']) { case "glpi_tickets.status": Ticket::dropdownStatus($inputname, $_REQUEST['value'], 1); $display = true; break; case "glpi_tickets.priority": Ticket::dropdownPriority($inputname, $_REQUEST['value'], true, true); $display = true; break; case "glpi_tickets.impact": Ticket::dropdownImpact($inputname, $_REQUEST['value'], true); $display = true; break; case "glpi_tickets.urgency": Ticket::dropdownUrgency($inputname, $_REQUEST['value'], true); $display = true; break; case "glpi_tickets.global_validation": TicketValidation::dropdownStatus($inputname, array('value' => $_REQUEST['value'], 'all' => 1)); $display = true; break; case "glpi_users.name":
function plugin_projet_MassiveActionsFieldsDisplay($options = array()) { $table = $options['options']['table']; $field = $options['options']['field']; $linkfield = $options['options']['linkfield']; if ($table == getTableForItemType($options['itemtype'])) { // Table fields switch ($table . "." . $field) { case "glpi_plugin_projet_projets.advance": case "glpi_plugin_projet_tasks.advance": echo "<select name='advance'>"; for ($i = 0; $i < 101; $i += 5) { echo "<option value='{$i}'>{$i}</option>"; } echo "</select> "; echo "<input type='hidden' name='field' value='advance'>"; return true; break; case "glpi_plugin_projet_tasks.priority": Ticket::dropdownPriority($linkfield, $field, false, true); return true; break; } } // Need to return false on non display item return false; }
/** * @param $options array **/ function displayActionSelectPattern($options = array()) { $display = false; switch ($_POST["action_type"]) { //If a regex value is used, then always display an autocompletiontextfield case "regex_result": case "append_regex_result": Html::autocompletionTextField($this, "value"); break; case 'fromuser': case 'fromitem': Dropdown::showYesNo("value", 0, 0); $display = true; break; default: $actions = Rule::getActionsByType($options["sub_type"]); if (isset($actions[$options["field"]]['type'])) { switch ($actions[$options["field"]]['type']) { case "dropdown": $table = $actions[$options["field"]]['table']; $param = array('name' => "value"); if (isset($actions[$options["field"]]['condition'])) { $param['condition'] = $actions[$options["field"]]['condition']; } Dropdown::show(getItemTypeForTable($table), $param); $display = true; break; case "dropdown_tickettype": Ticket::dropdownType('value'); $display = true; break; case "dropdown_assign": User::dropdown(array('name' => 'value', 'right' => 'own_ticket')); $display = true; break; case "dropdown_users": User::dropdown(array('name' => 'value', 'right' => 'all')); $display = true; break; case "dropdown_urgency": Ticket::dropdownUrgency(array('name' => 'value')); $display = true; break; case "dropdown_impact": Ticket::dropdownImpact(array('name' => 'value')); $display = true; break; case "dropdown_priority": if ($_POST["action_type"] != 'compute') { Ticket::dropdownPriority(array('name' => 'value')); } $display = true; break; case "dropdown_status": Ticket::dropdownStatus(array('name' => "value")); $display = true; break; case "yesonly": Dropdown::showYesNo("value", 0, 0); $display = true; break; case "yesno": Dropdown::showYesNo("value"); $display = true; break; case "dropdown_management": Dropdown::showGlobalSwitch(0, array('name' => 'value', 'management_restrict' => 2, 'withtemplate' => false)); $display = true; break; case "dropdown_users_validate": User::dropdown(array('name' => "value", 'right' => array('validate_incident', 'validate_request'))); $display = true; break; default: if ($rule = getItemForItemtype($options["sub_type"])) { $display = $rule->displayAdditionalRuleAction($actions[$options["field"]]); } break; } } if (!$display) { Html::autocompletionTextField($this, "value"); } } }
echo " " . $LANG['financial'][57]; break; case "glpi_softwarelicenses.number": Dropdown::showInteger($search["linkfield"], 0, 1, 1000, 1, array(-1 => $LANG['software'][4])); break; case "glpi_contracts.alert": Contract::dropdownAlert($search["linkfield"], 0); break; case "glpi_tickets.status": Ticket::dropdownStatus($search["linkfield"]); break; case "glpi_tickets.type": Ticket::dropdownType($search["linkfield"]); break; case "glpi_tickets.priority": Ticket::dropdownPriority($search["linkfield"]); break; case "glpi_tickets.impact": Ticket::dropdownImpact($search["linkfield"]); break; case "glpi_tickets.urgency": Ticket::dropdownUrgency($search["linkfield"]); break; case "glpi_tickets.global_validation": TicketValidation::dropdownStatus($search["linkfield"]); break; default: // Specific plugin Type case $plugdisplay = false; if ($plug = isPluginItemType($_POST["itemtype"])) { $plugdisplay = doOneHook($plug['plugin'], 'MassiveActionsFieldsDisplay', array('itemtype' => $_POST["itemtype"], 'options' => $search));