/**
* Displays details for a ticket
*
* @apiMethod GET
* @apiUri /support/{ticket}
* @apiParameter {
* "name": "ticket",
* "description": "Ticket identifier",
* "type": "integer",
* "required": true,
* "default": 0
* }
* @return void
*/
public function readTask()
{
$this->requiresAuthentication();
if (!$this->acl->check('read', 'tickets')) {
throw new Exception(Lang::txt('Not authorized'), 403);
}
// Initiate class and bind data to database fields
$ticket_id = Request::getInt('ticket', 0);
// Initiate class and bind data to database fields
$ticket = new \Components\Support\Models\Ticket($ticket_id);
$response = new stdClass();
$response->id = $ticket->get('id');
$response->owner = new stdClass();
$response->owner->username = $ticket->owner('username');
$response->owner->name = $ticket->owner('name');
$response->owner->id = $ticket->owner('id');
$response->reporter = new stdClass();
$response->reporter->name = $ticket->submitter('name');
$response->reporter->username = $ticket->submitter('username');
$response->reporter->email = $ticket->submitter('email');
$response->status = new stdClass();
$response->status->alias = $ticket->status('class');
$response->status->title = $ticket->status('text');
$response->status->id = $ticket->get('status');
foreach (array('created', 'severity', 'os', 'browser', 'ip', 'hostname', 'uas', 'referrer', 'open', 'closed') as $prop) {
$response->{$prop} = $ticket->get($prop);
}
$response->report = $ticket->content('raw');
$response->url = str_replace('/api', '', rtrim(Request::base(), '/') . '/' . ltrim(Route::url('index.php?option=com_support&controller=tickets&task=tickets&id=' . $response->id), '/'));
$response->comments = array();
foreach ($ticket->comments() as $comment) {
$c = new stdClass();
$c->id = $comment->get('id');
$c->created = $comment->get('created');
$c->creator = new stdClass();
$c->creator->username = $comment->creator('username');
$c->creator->name = $comment->creator('name');
$c->creator->id = $comment->creator('id');
$c->private = $comment->access ? true : false;
$c->content = $comment->content('raw');
$response->comments[] = $c;
}
$this->send($response);
}
echo ($row->isOpen() ? 'open' : 'closed') . ' ' . $row->status('class');
?>
status">
<?php
echo $row->status('text');
echo !$row->isOpen() ? ' (' . $this->escape($row->get('resolved')) . ')' : '';
?>
</span>
</span>
</td>
<td colspan="6">
<p>
<span class="ticket-author">
<?php
echo $this->escape($row->get('name'));
echo $row->submitter()->get('id') ? ' (<a href="' . Route::url('index.php?option=com_members&id=' . $row->submitter()->get('id')) . '">' . $this->escape($row->get('login')) . '</a>)' : ($row->get('login') ? ' (' . $this->escape($row->get('login')) . ')' : '');
?>
</span>
<span class="ticket-datetime">
@ <time datetime="<?php
echo $row->created();
?>
"><?php
echo $row->created('local');
?>
</time>
</span>
<?php
if ($lastcomment && $lastcomment != '0000-00-00 00:00:00') {
?>
<span class="ticket-activity">
