/** * Creates new subdepartment in this department. Module of new department will be the same as parent department's module. * WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result. * * @param string $title Title of new department. * @param string $type Type of new department - one of kyDepartment::TYPE_* constants. * @return kyDepartment */ public function newSubdepartment($title, $type = self::TYPE_PUBLIC) { $new_department = kyDepartment::createNew($title, $type, $this->getModule()); $new_department->setParentDepartment($this); return $new_department; }
* Create subdepartment in General department: * title: Printers (example) * type: public (default) * module: tickets (default) * WARNING * It's not currently possible to assign staff groups to departments via API. You must do it using Admin Control Panel. */ $printers_department = $general_department->newSubdepartment("Printers (example)")->create(); print 'Created: ' . $printers_department; /** * Create some livechat department: * title: Urgent problems (example) * type: public * module: livechat */ $livechat_department = kyDepartment::createNew("Urgent problems (example)", kyDepartment::TYPE_PUBLIC, kyDepartment::MODULE_LIVECHAT)->create(); print 'Created: ' . $livechat_department; /** * Create a staff group: * title: Lazy guys (example) * isadmin: false (default) */ $lazy_staff_group = kyStaffGroup::createNew("Lazy guys (example)")->create(); print 'Created: ' . $lazy_staff_group; /** * Create a staff user in just created staff group: * firstname: John * lastname: Doe * username: lazyguy * email: john.doe@lazycorp.com * password: veryhardpassword