/**
* Creates new subdepartment in this department. Module of new department will be the same as parent department's module.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param string $title Title of new department.
* @param string $type Type of new department - one of kyDepartment::TYPE_* constants.
* @return kyDepartment
*/
public function newSubdepartment($title, $type = self::TYPE_PUBLIC)
{
$new_department = kyDepartment::createNew($title, $type, $this->getModule());
$new_department->setParentDepartment($this);
return $new_department;
}
* Create subdepartment in General department:
* title: Printers (example)
* type: public (default)
* module: tickets (default)
* WARNING
* It's not currently possible to assign staff groups to departments via API. You must do it using Admin Control Panel.
*/
$printers_department = $general_department->newSubdepartment("Printers (example)")->create();
print 'Created: ' . $printers_department;
/**
* Create some livechat department:
* title: Urgent problems (example)
* type: public
* module: livechat
*/
$livechat_department = kyDepartment::createNew("Urgent problems (example)", kyDepartment::TYPE_PUBLIC, kyDepartment::MODULE_LIVECHAT)->create();
print 'Created: ' . $livechat_department;
/**
* Create a staff group:
* title: Lazy guys (example)
* isadmin: false (default)
*/
$lazy_staff_group = kyStaffGroup::createNew("Lazy guys (example)")->create();
print 'Created: ' . $lazy_staff_group;
/**
* Create a staff user in just created staff group:
* firstname: John
* lastname: Doe
* username: lazyguy
* email: john.doe@lazycorp.com
* password: veryhardpassword
