/**
* Delete Ticket
*
* @param $id
* @return RedirectResponse
*/
public function destroy($id)
{
$ticket = $this->ticket->findOrFail($id);
$this->authorize('delete-post', $ticket);
$ticket->delete();
return redirect('/tickets')->with('flash_message', 'You have successfully deleted the ticket');
}
/**
* Store a newly created resource in storage.
*
* @param PublicMessageRequest $request
* @param PublicContactRequest $contactRequest
* @return Response
*/
public function store(PublicMessageRequest $request, PublicContactRequest $contactRequest)
{
// get ticket
$ticket = Ticket::findOrFail($request['ticket_id']);
// add new message
$message = $this->addNewPublicMessage($ticket, $request, $contactRequest);
return redirect("tickets/{$ticket->id}#public-message{$message->id}");
}
public function store($data)
{
$ticketId = $data['ticketId'];
$name = $data['name'];
$description = $data['description'];
$newTicketInformation = new TicketInformation(['name' => $name, 'description' => $description]);
$ticket = Ticket::findOrFail($ticketId);
return $ticket->information()->save($newTicketInformation);
}
/**
* Store a Comment for a given Ticket id
*
* @param $id
* @param Request $request
* @return \Illuminate\Http\RedirectResponse
*/
public function store($id, Request $request)
{
// validate the comment first
$this->validate($request, ['comment' => 'required']);
$ticket = Ticket::findOrFail($id);
$comment = new Comment();
$comment->comment = $request->get('comment');
$comment->user()->associate(Auth::user());
$comment->ticket()->associate($ticket);
$comment->save();
session()->flash('flash_message', 'Comment added successfully');
return redirect()->route('show_ticket', [$ticket]);
}
/**
* Store a newly created resource in storage.
*
* @param PrivateMessageRequest $request
* @return Response
*/
public function store(PrivateMessageRequest $request)
{
$request['user_id'] = 1;
// get ticket
$ticket = Ticket::findOrFail($request['ticket_id']);
// add new private message
$message = new PrivateMessage($request->all());
$ticket->privateMessages()->save($message);
// add or remove private contact
if ($request['private_notify']) {
if (!$ticket->users()->find($request['user_id'])) {
$ticket->users()->attach([$request['user_id']]);
}
} else {
$ticket->users()->detach([$request['user_id']]);
}
Session::flash('new_private_message_id', $message->id);
return redirect("tickets/{$ticket->id}#private-message{$message->id}");
}
public function updateTicket(Request $request)
{
// \Log::info(print_r($request->all(), 1));
$ticket = Ticket::findOrFail($request->input('id'));
$ticket->title = $request->input('title');
$ticket->description = $request->input('description');
$ticket->complete_date = $request->input('complete_date');
$ticket->project_id = $request->input('project_id');
$ticket->assigned_to = $request->input('assigned_to');
$ticket->estimate_id = $request->input('estimate_id');
$ticket->type = $request->input('type');
$ticket->status = $request->input('status');
$ticket->save();
$followers = $request->input('followers');
DB::table('ticket_followers')->where('ticket_id', $request->input('id'))->delete();
foreach ($followers as $value) {
DB::table('ticket_followers')->insert(['ticket_id' => $ticket->id, 'user_id' => $value]);
}
return response(['data' => 'Ticket updated'], 200);
}
public function markPrinted($ticketId)
{
if (Auth::check() && Auth::user()->is_staff) {
try {
$ticket = Ticket::findOrFail($ticketId);
} catch (ModelNotFoundException $e) {
return ["success" => false, "message" => $this->errorMessages['ticket_not_found']];
}
$ticket->printed = true;
$ticket->save();
return ["success" => true, "message" => "Ticket marked as printed!"];
} else {
return ["success" => false, "message" => $this->errorMessages['not_logged_in']];
}
}
/**
* Toggle the closed state of the ticket.
*
* @param int $id
* @return Response
*/
public function close($id)
{
$ticket = Ticket::findOrFail($id);
$name = $ticket->name;
// close the ticket
if (is_null($ticket->closed_at)) {
$ticket->closed_at = date('r');
$ticket->save();
session()->flash('flash_message', "The ticket \"{$name}\" has been closed.");
} else {
$ticket->closed_at = '0000-00-00';
$ticket->save();
session()->flash('flash_message', "The ticket \"{$name}\" has been reopened.");
}
return redirect("tickets/{$id}");
}
/**
* Create a new row Object
*
* @param string $rowId The ID of the new row
* @param string $id Unique ID of the item
* @param string $name Name of the item
* @param int $qty Item qty to add to the cart
* @param float $price Price of one item
* @param array $options Array of additional options, such as 'size' or 'color'
* @return Gloudemans\Shoppingcart\CartCollection
*/
protected function createRow($rowId, $id, $name, $qty, $price, $options)
{
$cart = $this->getContent();
$adultPrice = $price;
$childPrice = $options['selectedPackage']['child_price'];
if ($options['selectedPackage']['has_ticket_option']) {
$selectedTicket = Ticket::findOrFail($options['ticket']);
$adultPrice = $selectedTicket->adultPrice;
$childPrice = $selectedTicket->childPrice;
}
$adultTotal = $qty * $adultPrice;
$childTotal = $options['child_quantity'] * $childPrice;
$subtotal = $adultTotal + $childTotal;
$newRow = new CartRowCollection(['rowid' => $rowId, 'id' => $id, 'name' => $name, 'qty' => $qty, 'price' => $adultPrice, 'options' => new CartRowOptionsCollection($options), 'subtotal' => $subtotal], $this->associatedModel, $this->associatedModelNamespace);
$cart->put($rowId, $newRow);
return $cart;
}
public function show($id)
{
$ticket = Ticket::findOrFail($id);
return view('tickets.show', compact('ticket'));
}
public function xEditableUpdate()
{
$ticketId = Input::get('pk');
$ticket = Ticket::findOrFail($ticketId);
$newValue = Input::get('value');
$ticketColumn = Input::get('name');
$ticket->{$ticketColumn} = $newValue;
if ($ticket->save()) {
if ($newValue === 'closed') {
Mail::send('emails.ticketClosed', [], function ($message) {
$email = Input::get('email');
$message->to($email)->subject('test');
});
} elseif ($newValue === 'started') {
Mail::send('emails.ticketStarted', [], function ($message) {
$email = Input::get('email');
$message->to($email)->subject('test');
});
}
return Response::json(array('status' => 1));
} else {
return Response::json(array('status' => 0));
}
}
/**
* Display the specified resource.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function show($id)
{
// Show ticket
$ticket = Ticket::findOrFail($id);
return view('tickets.show', ['ticket' => $ticket]);
}
