/**
* Get the validation rules that apply to the request.
*
* @return array
*/
public function rules()
{
$client = false;
if ($this->method() == 'PATCH') {
$routeAction = $this->route()->getAction();
$routeParameters = $this->route()->parameters();
$tid = false;
if (isset($routeParameters['ticketId'])) {
$tid = $routeParameters['ticketId'];
} else {
if (isset($routeParameters['one'])) {
$tid = $routeParameters['one'];
}
}
$ticket = \App\Ticket::find($tid);
if (!$ticket) {
dd('error');
}
}
switch ($this->method()) {
case 'GET':
case 'DELETE':
return [];
case 'PUT':
return ['title' => 'required', 'status_id' => 'required', 'priority' => 'required'];
case 'PATCH':
return ['title' => 'required', 'status_id' => 'required', 'priority' => 'required'];
default:
return [];
break;
}
}
public function getIndividual($id)
{
if ($ticket = Ticket::find($id)) {
return response($ticket, 200);
} else {
return response(['messagen' => 'not fount'], 404);
}
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id)
{
$ticket = Ticket::find($id);
if (!$ticket) {
return $this->responseNoteFound('Ticket does not exist');
}
return $this->respond(['ticket' => $this->ticketTransformer->transform($ticket->toArray())]);
}
public function timeEntryForTicket($string)
{
$string = trim($string);
$string = str_replace('#', '', $string);
$ticket = Ticket::find($string);
if ($ticket) {
return $ticket;
}
return false;
}
public function update($project_id, $ticket_id)
{
$input = \Input::all();
$v = \Validator::make($input['ticket'], \App\Ticket::$updateRules);
if ($v->fails()) {
return \Redirect::route('projects.tickets.edit', ['project_id' => $project_id, 'ticket_id' => $ticket_id])->withErrors($v->errors())->withInput();
}
$ticket = \App\Ticket::find($ticket_id);
$ticket->update($input['ticket']);
return \Redirect::route('projects.tickets.show', ['project_id' => $project_id, 'ticket_id' => $ticket_id]);
}
/**
* Update the specified resource in storage.
*
* @param \Illuminate\Http\Request $request
* @param int $id
* @return \Illuminate\Http\Response
*/
public function update(Request $request, $id)
{
//
$ticket = Ticket::find($id);
$ticket->terminado = $request->terminado;
$ticket->entregado = $request->entregado;
$ticket->save();
/*
Mail::send('emails.delivered', ['user' => 'Camilo'], function ($m) {
$m->from('*****@*****.**', 'Mailgun Sandbox');
$m->to("*****@*****.**", "Camilo Segura")->subject('Your Reminder!');
});*/
return response()->json([], 204);
}
public function copyTemplate(Request $request)
{
$path = base_path() . '/config/template/' . config('config.domain') . '/' . $request->input('name');
$content = '';
if (File::exists($path)) {
$content = File::get($path);
}
$type = $request->input('type');
$id = $request->input('id');
if ($type == 'ticket') {
$ticket = \App\Ticket::find($id);
if ($ticket) {
$content = Helper::templateContent($content, $ticket);
$title_content = Helper::templateContent(config('template.' . $request->input('name') . '.title'), $ticket);
}
}
$response = ['data' => $content, 'title_data' => $title_content, 'status' => 'success'];
return response()->json($response, 200, array('Access-Controll-Allow-Origin' => '*'));
}
public function __construct($id)
{
$this->ticket = Ticket::find($id);
}
public function index()
{
$this->sendTicket(Ticket::find(1));
}
public function test(Request $request)
{
DB::reconnect('mysql');
$ticket = Ticket::find(16);
$this->dispatch(new TicketCreatedNotification($ticket));
}
public function response($id, Request $request)
{
$ticket = Ticket::find($id);
if (!$ticket) {
return redirect('/')->withErrors(config('constants.NA'));
}
$files = $request->file('file');
$file_count = count($files);
if ($request->hasFile('file') && $file_count > config('config.max_file_upload_at_once')) {
return redirect()->back()->withErrors('Max ' . config('config.max_file_upload_at_once') . ' files are allowed to upload at once.');
}
$uploadcount = 0;
$uploaded_file = array();
if ($request->hasFile('file')) {
foreach ($files as $file) {
$filename = uniqid();
$rules = array('file' => 'mimes:' . config('config.allowed_upload_file'));
$validator = Validator::make(array('file' => $file), $rules);
if ($validator->passes()) {
$destinationPath = 'uploads/response_attachment';
$name = $file->getClientOriginalName();
$extension = $file->getClientOriginalExtension();
$upload_success = $file->move($destinationPath, $filename . "." . $extension);
$uploaded_file[] = $filename . '.' . $extension;
$uploadcount++;
}
}
}
if ($file_count > 0 && $uploadcount == 0 && $request->hasFile('file')) {
return redirect()->back()->withErrors('Only some files are allowed.');
}
$ticket_response = new TicketResponse();
if ($uploadcount > 0) {
$ticket_response->attachments = implode(',', $uploaded_file);
}
$title = $request->input('mail_subject');
$content = $request->input('response_description');
$ticket_response->response_description = $content;
$ticket_response->user_id = Auth::user()->id;
$ticket_response->ticket_id = $id;
$ticket_response->set_response_time = $request->input('set_response_time') ? time() : null;
$ticket_response->set_resolution_time = $request->input('set_resolution_time') ? time() : null;
$ticket_response->save();
if ($ticket_response->set_response_time) {
$ticket->responded = 1;
}
if ($ticket_response->set_resolution_time) {
$ticket->resolved = 1;
}
$ticket->ticket_status = $request->input('ticket_status');
$ticket->save();
if ($request->input('send_mail')) {
Mail::send('template.mail', compact('content'), function ($message) use($ticket, $title) {
$message->to($ticket->User->email)->subject($title);
});
}
return redirect()->back()->withSuccess('Ticket reply sent.');
}
/**
* Begin process
*
* @return \Illuminate\Http\Response
*/
public function postCloneArea(Request $request, $ticket_id, $area_id)
{
$Ticket = Ticket::find($ticket_id);
//record items or activites
$SurveyItems = SurveyItem::where('area_id', $area_id)->get();
foreach ($SurveyItems as $SurveyItem) {
$TicketItem = new TicketItem();
$TicketItem->ticket_id = $ticket_id;
$TicketItem->ref_number = $Ticket->ref_number;
$TicketItem->survey_id = $SurveyItem->survey_id;
$TicketItem->area_id = $SurveyItem->area_id;
$TicketItem->name = $SurveyItem->name;
$TicketItem->weight = $SurveyItem->weight;
$TicketItem->created_by = \Auth::user()->id;
$TicketItem->save();
}
return response(['ok' => true], 200);
}
public function addTicket(Request $request)
{
if (\Cache::has('ticket.user.' . $this->user->id)) {
return response()->json(['text' => 'Подождите...', 'type' => 'error']);
}
\Cache::put('ticket.user.' . $this->user->id, '', 0.02);
$totalItems = $this->user->itemsCountByGame($this->game);
if ($totalItems > self::MAX_ITEMS || 1 + $totalItems > self::MAX_ITEMS) {
return response()->json(['text' => 'Максимальное кол-во предметов для депозита - ' . self::MAX_ITEMS, 'type' => 'error']);
}
if (!$request->has('id')) {
return response()->json(['text' => 'Ошибка. Попробуйте обновить страницу.', 'type' => 'error']);
}
if ($this->game->status == Game::STATUS_PRE_FINISH || $this->game->status == Game::STATUS_FINISHED) {
return response()->json(['text' => 'Дождитесь следующей игры!', 'type' => 'error']);
}
$id = $request->get('id');
$ticket = Ticket::find($id);
if (is_null($ticket)) {
return response()->json(['text' => 'Ошибка.', 'type' => 'error']);
} else {
if ($this->user->money >= $ticket->price) {
$ticketFrom = $this->lastTicket + 1;
$ticketTo = $ticketFrom + $ticket->price * 100 - 1;
$this->redis->set('last.ticket.' . $this->game->id, $ticketTo);
$bet = new Bet();
$bet->user()->associate($this->user);
$bet->items = json_encode([$ticket]);
$bet->itemsCount = 1;
$bet->price = $ticket->price;
$bet->from = $ticketFrom;
$bet->to = $ticketTo;
$bet->game()->associate($this->game);
$bet->save();
$bets = Bet::where('game_id', $this->game->id);
$this->game->items = $bets->sum('itemsCount');
$this->game->price = $bets->sum('price');
if (count($this->game->users()) >= self::MIN_USERS) {
$this->game->status = Game::STATUS_PLAYING;
$this->game->started_at = Carbon::now();
}
if ($this->game->items >= self::MAX_ITEMSALL) {
$this->game->status = Game::STATUS_FINISHED;
$this->redis->publish(self::SHOW_WINNERS, true);
}
$this->game->save();
$this->user->money = $this->user->money - $ticket->price;
$this->user->save();
$chances = $this->_getChancesOfGame($this->game);
$returnValue = ['betId' => $bet->id, 'userId' => $this->user->steamid64, 'html' => view('includes.bet', compact('bet'))->render(), 'itemsCount' => $this->game->items, 'gamePrice' => $this->game->price, 'gameStatus' => $this->game->status, 'chances' => $chances];
$this->redis->publish(self::NEW_BET_CHANNEL, json_encode($returnValue));
return response()->json(['text' => 'Действие выполнено.']);
} else {
return response()->json(['text' => 'Недостаточно средств на вашем балансе.', 'type' => 'error']);
}
}
}
public function EliminarPersona($idTicket, Request $rq)
{
$persona_ticket = persona_ticket::find($idTicket);
$ticket = Ticket::find($persona_ticket->ticket_id);
if ($ticket->ticket_padre != 0) {
Persona::eliminarTicket_persona($idTicket, $persona_ticket->persona_id);
$mensaje = $ticket->nroticket . ' fue eliminado ';
$persona_ticket->delete();
$ticket->delete();
} else {
$mensaje = 0;
}
if ($rq->ajax()) {
return $mensaje;
}
/* Session::flash('mesanje',$mensaje);
return redirect()->route('persona.edit_person');*/
}
public function ebsdata($id)
{
$ticket = Ticket::find($id);
return view('ticket.ebsdata', array('ticket' => $ticket));
}
public function getShow(\Illuminate\Http\Request $request, $ticketId)
{
$ticket = \App\Ticket::find($ticketId);
//Need to re-set magic methods
$ticket->ticketLogs = $ticket->ticketLogs;
foreach ($ticket->ticketLogs as $ticketLogKey => $ticketLog) {
$ticket->ticketLogs[$ticketLogKey]->user = $ticketLog->user;
}
if ($request->wantsJson()) {
return response()->json(['ticket' => $ticket]);
} else {
return '';
}
}
public function show($id)
{
$tickets = Ticket::find($id);
return view('tickets.show', compact('tickets'));
}
public function cerrar(Request $request, $id)
{
$ticket = Ticket::find($id);
if ($request->user()->id == $ticket->user_id and $ticket->estado_id == 2) {
$ticket->cierre_at = date(DATE_ATOM);
$ticket->estado_id = 3;
$ticket->save();
}
return redirect('/tickets/' . $id);
}
public function cambiarEstadoBicicleta($ticket_id, $estado_texto)
{
$ticket = \App\Ticket::find($ticket_id);
$bicicleta_id = $ticket->BICICLETA_id;
switch ($estado_texto) {
case 'danada':
//dañada
$estado_id = 8;
break;
case 'reparar':
//reparar
$estado_id = 3;
break;
case 'buena':
//buena
$estado_id = 7;
break;
case 'en_reserva':
//en_uso
$estado_id = 9;
break;
case 'en_uso':
//en_uso
$estado_id = 6;
break;
}
$bicicleta = \App\Bicicleta::find($bicicleta_id);
$bicicleta->ESTADO_id = $estado_id;
if ($bicicleta->save()) {
header('Content-Type: application/json');
echo json_encode(['status' => true, 'bicicleta_id' => $bicicleta_id]);
} else {
header('Content-Type: application/json');
echo json_encode(['status' => false]);
}
}
public function postMessage($ticketId, $messageText)
{
//get ticket and auth
$ticket = Ticket::find($ticketId);
if (Gate::denies('add-message-to-ticket', $ticket)) {
abort(403);
}
//if the ticket status needs to be changed, change it
$status = Input::get('newStatus');
if ($ticket->status != $status) {
$ticket->setStatus($status)->save();
//Add a notice that the status was changed
$message = new Message();
$message->ticket()->associate($ticket);
$message->text = Auth::user()->name . " set status to " . ucfirst($ticket->friendlyStatus()) . "\n";
$message->created = Carbon::now();
$message->ticket_status;
$message->save();
}
//create the message
$message = new Message();
$message->user()->associate(Auth::user());
$message->ticket()->associate($ticket);
$message->text = Input::get('message');
$message->created = Carbon::now();
$message->ticket_status;
$message->save();
return view('helpdesk/ticket', compact('ticket'));
}
public function quitarEstacionamiento($ticket_id)
{
$ticket = \App\Ticket::find($ticket_id);
$bicicleta_id = $ticket->BICICLETA_id;
$estacionamiento_id_quitar = Estacionamiento::getEstacionamiento($bicicleta_id);
$Estacionamiento = new Estacionamiento();
$Estacionamiento->quitarBicicleta($estacionamiento_id_quitar);
header('Content-Type: application/json');
echo json_encode(['status' => true]);
}
