/** * Delete Ticket * * @param $id * @return RedirectResponse */ public function destroy($id) { $ticket = $this->ticket->findOrFail($id); $this->authorize('delete-post', $ticket); $ticket->delete(); return redirect('/tickets')->with('flash_message', 'You have successfully deleted the ticket'); }
/** * Store a newly created resource in storage. * * @param PublicMessageRequest $request * @param PublicContactRequest $contactRequest * @return Response */ public function store(PublicMessageRequest $request, PublicContactRequest $contactRequest) { // get ticket $ticket = Ticket::findOrFail($request['ticket_id']); // add new message $message = $this->addNewPublicMessage($ticket, $request, $contactRequest); return redirect("tickets/{$ticket->id}#public-message{$message->id}"); }
public function store($data) { $ticketId = $data['ticketId']; $name = $data['name']; $description = $data['description']; $newTicketInformation = new TicketInformation(['name' => $name, 'description' => $description]); $ticket = Ticket::findOrFail($ticketId); return $ticket->information()->save($newTicketInformation); }
/** * Store a Comment for a given Ticket id * * @param $id * @param Request $request * @return \Illuminate\Http\RedirectResponse */ public function store($id, Request $request) { // validate the comment first $this->validate($request, ['comment' => 'required']); $ticket = Ticket::findOrFail($id); $comment = new Comment(); $comment->comment = $request->get('comment'); $comment->user()->associate(Auth::user()); $comment->ticket()->associate($ticket); $comment->save(); session()->flash('flash_message', 'Comment added successfully'); return redirect()->route('show_ticket', [$ticket]); }
/** * Store a newly created resource in storage. * * @param PrivateMessageRequest $request * @return Response */ public function store(PrivateMessageRequest $request) { $request['user_id'] = 1; // get ticket $ticket = Ticket::findOrFail($request['ticket_id']); // add new private message $message = new PrivateMessage($request->all()); $ticket->privateMessages()->save($message); // add or remove private contact if ($request['private_notify']) { if (!$ticket->users()->find($request['user_id'])) { $ticket->users()->attach([$request['user_id']]); } } else { $ticket->users()->detach([$request['user_id']]); } Session::flash('new_private_message_id', $message->id); return redirect("tickets/{$ticket->id}#private-message{$message->id}"); }
public function updateTicket(Request $request) { // \Log::info(print_r($request->all(), 1)); $ticket = Ticket::findOrFail($request->input('id')); $ticket->title = $request->input('title'); $ticket->description = $request->input('description'); $ticket->complete_date = $request->input('complete_date'); $ticket->project_id = $request->input('project_id'); $ticket->assigned_to = $request->input('assigned_to'); $ticket->estimate_id = $request->input('estimate_id'); $ticket->type = $request->input('type'); $ticket->status = $request->input('status'); $ticket->save(); $followers = $request->input('followers'); DB::table('ticket_followers')->where('ticket_id', $request->input('id'))->delete(); foreach ($followers as $value) { DB::table('ticket_followers')->insert(['ticket_id' => $ticket->id, 'user_id' => $value]); } return response(['data' => 'Ticket updated'], 200); }
public function markPrinted($ticketId) { if (Auth::check() && Auth::user()->is_staff) { try { $ticket = Ticket::findOrFail($ticketId); } catch (ModelNotFoundException $e) { return ["success" => false, "message" => $this->errorMessages['ticket_not_found']]; } $ticket->printed = true; $ticket->save(); return ["success" => true, "message" => "Ticket marked as printed!"]; } else { return ["success" => false, "message" => $this->errorMessages['not_logged_in']]; } }
/** * Toggle the closed state of the ticket. * * @param int $id * @return Response */ public function close($id) { $ticket = Ticket::findOrFail($id); $name = $ticket->name; // close the ticket if (is_null($ticket->closed_at)) { $ticket->closed_at = date('r'); $ticket->save(); session()->flash('flash_message', "The ticket \"{$name}\" has been closed."); } else { $ticket->closed_at = '0000-00-00'; $ticket->save(); session()->flash('flash_message', "The ticket \"{$name}\" has been reopened."); } return redirect("tickets/{$id}"); }
/** * Create a new row Object * * @param string $rowId The ID of the new row * @param string $id Unique ID of the item * @param string $name Name of the item * @param int $qty Item qty to add to the cart * @param float $price Price of one item * @param array $options Array of additional options, such as 'size' or 'color' * @return Gloudemans\Shoppingcart\CartCollection */ protected function createRow($rowId, $id, $name, $qty, $price, $options) { $cart = $this->getContent(); $adultPrice = $price; $childPrice = $options['selectedPackage']['child_price']; if ($options['selectedPackage']['has_ticket_option']) { $selectedTicket = Ticket::findOrFail($options['ticket']); $adultPrice = $selectedTicket->adultPrice; $childPrice = $selectedTicket->childPrice; } $adultTotal = $qty * $adultPrice; $childTotal = $options['child_quantity'] * $childPrice; $subtotal = $adultTotal + $childTotal; $newRow = new CartRowCollection(['rowid' => $rowId, 'id' => $id, 'name' => $name, 'qty' => $qty, 'price' => $adultPrice, 'options' => new CartRowOptionsCollection($options), 'subtotal' => $subtotal], $this->associatedModel, $this->associatedModelNamespace); $cart->put($rowId, $newRow); return $cart; }
public function show($id) { $ticket = Ticket::findOrFail($id); return view('tickets.show', compact('ticket')); }
public function xEditableUpdate() { $ticketId = Input::get('pk'); $ticket = Ticket::findOrFail($ticketId); $newValue = Input::get('value'); $ticketColumn = Input::get('name'); $ticket->{$ticketColumn} = $newValue; if ($ticket->save()) { if ($newValue === 'closed') { Mail::send('emails.ticketClosed', [], function ($message) { $email = Input::get('email'); $message->to($email)->subject('test'); }); } elseif ($newValue === 'started') { Mail::send('emails.ticketStarted', [], function ($message) { $email = Input::get('email'); $message->to($email)->subject('test'); }); } return Response::json(array('status' => 1)); } else { return Response::json(array('status' => 0)); } }
/** * Display the specified resource. * * @param int $id * @return \Illuminate\Http\Response */ public function show($id) { // Show ticket $ticket = Ticket::findOrFail($id); return view('tickets.show', ['ticket' => $ticket]); }