function onViewTicket($row)
{
$db = JFactory::getDbo();
$sql = 'SELECT attachments, original_filenames FROM #__helpdeskpro_tickets WHERE id=' . $row->id;
$db->setQuery($sql);
$rowAttachments = $db->loadObjectList();
//Select attachments from comments
$sql = 'SELECT attachments, original_filenames FROM #__helpdeskpro_messages WHERE ticket_id=' . $row->id;
$db->setQuery($sql);
$rowAttachments = array_merge($rowAttachments, $db->loadObjectList());
if (count($rowAttachments)) {
ob_start();
?>
<tr>
<th colspan="2"><?php
echo JText::_('HDP_TICKET_ATTACHMENTS');
?>
</th>
</tr>
<?php
foreach ($rowAttachments as $rowAttachment) {
if ($rowAttachment->original_filenames) {
$originalFileNames = explode('|', $rowAttachment->original_filenames);
$attachments = explode('|', $rowAttachment->attachments);
for ($i = 0, $n = count($originalFileNames); $i < $n; $i++) {
$filePath = JPATH_ROOT . '/media/com_helpdeskpro/attachments/' . $attachments[$i];
if (file_exists($filePath)) {
?>
<tr>
<td colspan="2">
<a href="<?php
echo JRoute::_('index.php?option=com_helpdeskpro&task=ticket.download_attachment&filename=' . $attachments[$i] . '&original_filename=' . $originalFileNames[$i]);
?>
"><?php
echo $originalFileNames[$i];
?>
</a> (<?php
echo HelpdeskProHelper::getSize($filePath);
?>
)
</td>
</tr>
<?php
}
}
}
}
$text = ob_get_contents();
ob_end_clean();
return $text;
} else {
return null;
}
}
