function getData()
{
// get srId from URL
$srID = \RightNow\Utils\Url::getParameter('sr_id');
if (!($srID = intval(\RightNow\Utils\Url::getParameter('sr_id')))) {
// get i_id from URL
$incidentID = \RightNow\Utils\Url::getParameter('i_id');
if (!($incidentID = intval(\RightNow\Utils\Url::getParameter('i_id')))) {
echo $this->reportError(sprintf('Invalid ID'));
return false;
}
// fetch Incident from DB by ID
if ($incident = RNCPHP\Incident::fetch(intval($incidentID))) {
$srID = $incident->CustomFields->Accelerator->ebs_sr_id;
}
}
if (!$srID) {
echo $this->reportError(sprintf('Invalid Service Request ID'));
return false;
}
// render to js
$this->data['js']['sr_id'] = $srID;
$this->data['js']['ext_server_type'] = $this->extServerType;
$this->data['js']['development_mode'] = IS_DEVELOPMENT;
return parent::getData();
}
function getData()
{
// get srId from URL
if (!($srID = \RightNow\Utils\Url::getParameter('sr_id'))) {
echo $this->reportError('Invalid Service Request ID');
return false;
}
// render to js
$this->data['js']['sr_id'] = $srID;
$this->data['js']['ext_server_type'] = $this->extServerType;
$this->data['js']['development_mode'] = IS_DEVELOPMENT;
}
function getProductCategoryValues()
{
$prodValue = Url::getParameter('p');
$catValue = Url::getParameter('c');
if ($prodValue) {
if (strlen(trim($prodValue)) === 0) {
$prodValue = null;
} else {
// QA 130606-000085. It's possible for p/c to be CSV, with the most specific value to be at the end.
$prodValues = explode(',', $prodValue);
$prodValue = end($prodValues);
}
}
if ($catValue) {
if (strlen(trim($catValue)) === 0) {
$catValue = null;
} else {
$catValues = explode(',', $catValue);
$catValue = end($catValues);
}
}
// If either prod/cat is specified in URL, keep the URL specified value(s).
// If only one or none of prod/cat is specified in URL, attempt to fill in whichever ones aren't by page context (answer/incident).
if (!$prodValue || !$catValue) {
if ($answerID = Url::getParameter('a_id')) {
if ($answer = $this->CI->model('Answer')->get($answerID)->result) {
if (!$prodValue && $answer->Products && ($prodValue = $this->CI->model('Answer')->getFirstBottomMostProduct($answerID)->result)) {
$prodValue = $prodValue['ID'];
}
if (!$catValue && $answer->Categories && ($catValue = $this->CI->model('Answer')->getFirstBottomMostCategory($answerID)->result)) {
$catValue = $catValue['ID'];
}
}
} else {
if ($incidentID = Url::getParameter('i_id')) {
if ($incident = $this->CI->model('Incident')->get($incidentID)->result) {
if (!$prodValue && $incident->Product) {
$prodValue = $incident->Product->ID;
}
if (!$catValue && $incident->Category) {
$catValue = $incident->Category->ID;
}
}
}
}
}
return array($prodValue, $catValue);
}
/**
* GetData function of the widget
* @return null
*/
function getData()
{
// get srID
if (!($srID = intval(URL::getParameter('sr_id')))) {
$incidentID = URL::getParameter('i_id');
if (!($incidentID = intval(URL::getParameter('i_id')))) {
echo $this->reportError('Invalid i_id');
return;
}
$incident = RNCPHP\Incident::fetch(intval($incidentID));
if (!is_null($incident)) {
$srID = $incident->CustomFields->Accelerator->ebs_sr_id;
}
}
// render data to javascript
$this->data['js']['sr_id'] = $srID;
$this->data['js']['ext_server_type'] = $this->extServerType;
$this->data['js']['development_mode'] = IS_DEVELOPMENT;
}
<br/>
<div class="rn_Column rn_LeftColumn rn_ThirdPartyLogin">
<h2>#rn:msg:SERVICES_MSG#</h2>
<br/>#rn:msg:LOG_IN_OR_REGISTER_USING_ELLIPSIS_MSG#<br/>
<rn:widget path="login/OpenLogin" display_in_dialog="false"/> <?php
/* Attributes Default to Facebook */
?>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/oauth/authorize/twitter" label_service_button="Twitter" label_process_explanation="#rn:msg:CLICK_BTN_TWITTER_LOG_TWITTER_MSG#" label_login_button="#rn:msg:LOG_IN_USING_TWITTER_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize/google" label_service_button="Google" label_process_explanation="#rn:msg:CLICK_BTN_GOOGLE_LOG_GOOGLE_VERIFY_MSG#" label_login_button="#rn:msg:LOG_IN_USING_GOOGLE_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize/yahoo" label_service_button="Yahoo" label_process_explanation="#rn:msg:CLICK_BTN_YAHOO_LOG_YAHOO_VERIFY_MSG#" label_login_button="#rn:msg:LOG_IN_USING_YAHOO_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize" label_service_button="AOL" openid="true" preset_openid_url="http://openid.aol.com/[username]" openid_placeholder="[#rn:msg:YOUR_AOL_USERNAME_LBL#]" label_process_explanation="#rn:msg:YOULL_AOL_LOG_AOL_VERIFY_SEND_YOULL_MSG#" label_login_button="#rn:msg:LOG_IN_USING_YOUR_AOL_ACCOUNT_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize" label_service_button="MyOpenID" openid="true" preset_openid_url="http://[username].myopenid.com" openid_placeholder="[#rn:msg:YOUR_MYOPENID_USERNAME_LBL#]" label_process_explanation="#rn:msg:YOULL_MYOPENID_LOG_MYOPENID_VERIFY_MSG#" label_login_button="#rn:msg:LOG_IN_USING_MYOPENID_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize" label_service_button="Wordpress" openid="true" preset_openid_url="http://[username].wordpress.com" openid_placeholder="[#rn:msg:YOUR_WORDPRESS_USERNAME_LBL#]" label_process_explanation="#rn:msg:YOULL_LOG_ACCT_WORDPRESS_TAB_ENTER_MSG#" label_login_button="#rn:msg:LOG_USING_YOUR_WORDPRESS_ACCOUNT_LBL#"/>
<rn:widget path="login/OpenLogin" display_in_dialog="false" controller_endpoint="/ci/openlogin/openid/authorize" label_service_button="OpenID" openid="true" openid_placeholder="http://[provider]" label_process_explanation="#rn:msg:YOULL_OPENID_PROVIDER_LOG_PROVIDER_MSG#" label_login_button="#rn:msg:LOG_IN_USING_THIS_OPENID_PROVIDER_LBL#"/>
</div>
<span class="rn_MiddleBuffer">#rn:msg:OR_CAPS_LBL#</span>
<div class="rn_Column rn_RightColumn">
<h2>#rn:msg:LOG_IN_WITH_AN_EXISTING_ACCOUNT_LBL#</h2><br/>
<rn:widget path="login/LoginForm" redirect_url="/app/account/overview" initial_focus="true"/>
<br/>
<a href="/app/#rn:config:CP_ACCOUNT_ASSIST_URL##rn:session#">#rn:msg:FORGOT_YOUR_USERNAME_OR_PASSWORD_MSG#</a>
<br/><br/>
#rn:msg:NOT_REGISTERED_YET_MSG#
<a href="/app/utils/create_account/redirect/<?php
echo urlencode(\RightNow\Utils\Url::getParameter('redirect'));
?>
#rn:session#">#rn:msg:SIGN_UP_LBL#</a>
</div>
</div>
</div>
<rn:meta title="#rn:msg:ERROR_LBL#" template="standard.php" login_required="false" />
<?php
list($errorTitle, $errorMessage) = \RightNow\Utils\Framework::getErrorMessageFromCode(\RightNow\Utils\Url::getParameter('error_id'));
?>
<div id="rn_PageTitle" class="rn_ErrorPage">
<h1><?php
echo $errorTitle;
?>
</h1>
</div>
<div id="rn_PageContent" class="rn_ErrorPage">
<div class="rn_Padding">
<p><?php
echo $errorMessage;
?>
</p>
</div>
</div>
* OSvC release: 15.8 (August 2015)
* EBS release: 12.1.3
* reference: 150505-000099, 150420-000127
* date: Thu Nov 12 00:52:36 PST 2015
* revision: rnw-15-11-fixes-release-1
* SHA1: $Id: 839ca75e973c5bd96bd3f36f8c7fe220f1787841 $
* *********************************************************************************************
* File: error.php
* ****************************************************************************************** */
-->
<rn:meta title="#rn:msg:ERROR_LBL#" template="standard.php" login_required="false" />
<?php
$errorID = \RightNow\Utils\Url::getParameter('error_id');
$errorID = intval($errorID);
switch ($errorID) {
case 8:
// configuration error
list($errorTitle, $errorMessage) = array("Configuration Error", 'The site name is not set in configuration verb CUSTOM_CFG_Accel_' . 'Ext_Integrations');
break;
case 9:
// invalid i_id
list($errorTitle, $errorMessage) = array("Permission Denied", "An illegal value was received for the parameter 'i_id'");
break;
case 10:
// invalid sr_id
list($errorTitle, $errorMessage) = array("Permission Denied", "An illegal value was received for the parameter 'sr_id'");
break;
case 11:
/**
* CheckBeforeLoadingPageHook for Siebel
*/
private function checkBeforeLoadingPageHookForSiebel()
{
$url = $_SERVER['REQUEST_URI'];
if (Text::beginsWith($url, '/app/account/questions/detail/i_id')) {
// check if i_id in URL is valid
$incidentID = Url::getParameter('i_id');
if (!$incidentID || !is_numeric($incidentID)) {
$this->log->error('Invalid i_id#{$incidentID}', __METHOD__, array(null, $this->contact));
Url::redirectToErrorPage(9);
}
// check if the linked SR has been closed
if ($incident = RNCPHP\Incident::fetch(intval($incidentID))) {
if ($incident->StatusWithType->Status->ID === 2) {
// solved
return;
}
if ($srID = $incident->CustomFields->Accelerator->siebel_sr_id) {
$srDetail = $this->checkServiceRequest($srID);
// if the status is closed, redirect to the read only page
if ($srDetail['STATUS'] === 'Closed' && Url::getParameter('readonly') !== "1") {
$this->log->debug("Redirect to read-only page", __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/i_id/{$incidentID}/readonly/1" . Url::sessionParameter());
exit;
}
}
}
return;
}
// sr detail page
if (Text::beginsWith($url, '/app/account/questions/detail/sr_id') === true) {
$srID = Url::getParameter('sr_id');
// check SR
$srDetail = $this->checkServiceRequest($srID);
// check if SR has already been associated with an Incident in RN.
// if so, redirect to the corresponding Incident detail page
$integrationID = $srDetail['INTEGRATIONID'];
$integrationID = explode(',', $integrationID);
$incidentID = $integrationID[0];
if ($incidentID) {
$this->log->debug('Redirect to incident#{$incidentID} page', __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/i_id/{$incidentID}" . Url::sessionParameter());
exit;
}
// if the status is closed, redirect to the read only page
if ($srDetail['STATUS'] === 'Closed' && Url::getParameter('readonly') !== "1") {
$this->log->debug("Redirect to read-only page", __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/sr_id/{$srID}/readonly/1" . Url::sessionParameter());
exit;
}
}
}
/**
* Execute the following check before loading page
* - SR doesn't exist
* - user doesn't have the right to access the SR
* - SR has been closed
*/
private function checkBeforeLoadingPageHookForEbs()
{
$url = $_SERVER['REQUEST_URI'];
// incident detail page
if (Text::beginsWith($url, '/app/account/questions/detail/i_id')) {
// check if the i_id is valid
$incidentID = Url::getParameter('i_id');
if (!$incidentID || !is_numeric($incidentID)) {
$this->log->error("Invalid i_id#{$incidentID}", __METHOD__, array(null, $this->contact));
Url::redirectToErrorPage(9);
}
// check if the linked SR has been closed
if ($incident = RNCPHP\Incident::fetch(intval($incidentID))) {
if ($incident->StatusWithType->Status->ID === 2) {
// solved
return;
}
if ($srID = $incident->CustomFields->Accelerator->ebs_sr_id) {
$srDetail = $this->checkServiceRequest($srID);
// if the status is closed, redirect to the read only page
if ($srDetail['INCIDENT_STATUS'] === 'Closed' && Url::getParameter('readonly') !== "1") {
$this->log->debug("Redirect to read-only page", __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/i_id/{$incidentID}/readonly/1" . Url::sessionParameter());
exit;
}
}
}
return;
}
// sr detail page
if (Text::beginsWith($url, '/app/account/questions/detail/sr_id')) {
$srID = Url::getParameter('sr_id');
// check SR
$srDetail = $this->checkServiceRequest($srID);
// redirect to the incident detail page if the SR has already associated with an incident
$incidentID = $srDetail['EXTATTRIBUTE15'];
if ($incidentID) {
$this->log->debug("Redirect to incident#{$incidentID} page", __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/i_id/{$incidentID}" . Url::sessionParameter());
exit;
}
// if the status is closed, redirect to the read only page
if ($srDetail['INCIDENT_STATUS'] === 'Closed' && Url::getParameter('readonly') !== "1") {
$this->log->debug("Redirect to read-only page", __METHOD__, array(null, $this->contact));
header("Location: /app/account/questions/detail/sr_id/{$srID}/readonly/1" . Url::sessionParameter());
exit;
}
}
}
