static function CloseChats()
{
$result = DBManager::Execute(false, "SELECT * FROM `" . DB_PREFIX . DATABASE_CHAT_ARCHIVE . "` WHERE `chat_type`=1 AND `closed`=0 AND `transcript_sent`=0;");
while ($row = DBManager::FetchArray($result)) {
$results = DBManager::Execute(false, "SELECT * FROM `" . DB_PREFIX . DATABASE_VISITOR_CHATS . "` WHERE `chat_id`='" . DBManager::RealEscape($row["chat_id"]) . "' AND (`exit`>0 OR `last_active`<" . (time() - Server::$Configuration->File["timeout_track"]) . ");");
if ($results && ($rows = DBManager::FetchArray($results))) {
$botchat = !empty($row["internal_id"]) && Server::$Operators[$row["internal_id"]]->IsBot;
$chat = new VisitorChat($rows);
$chat->LoadMembers();
$startResult = 0;
$endResult = 0;
if ($botchat) {
$chat->CloseChat();
$lastOp = $row["internal_id"];
$waitingtime = 1;
$startResult = 1;
} else {
$lastOp = $chat->GetLastOperator();
$waitingtime = $chat->GetTotalWaitingTime($startResult, $endResult);
}
$chatBrowser = new VisitorBrowser($chat->BrowserId, $chat->UserId, false);
$chatBrowser->LoadUserData();
Chat::SaveToArchive($row["chat_id"], $chatBrowser->UserData->Fullname, $rows["visitor_id"], $lastOp, $rows["request_group"], $chatBrowser->UserData->Email, $chatBrowser->UserData->Company, $chatBrowser->UserData->Phone, $row["host"], $row["ip"], $chatBrowser->UserData->Text, empty(Server::$Configuration->File["gl_sctb"]) && $botchat, $waitingtime, $startResult, $endResult);
}
}
}
$ticket->LoadStatus();
}
if (Feedback::IsFlood()) {
$fb_html = str_replace("<!--title-->", "<br><br><br>" . str_replace("<!--count-->", MAX_FEEDBACKS_PER_DAY, LocalizationManager::$TranslationStrings["client_feedback_max"]) . "<script>parent.parent.lz_chat_feedback_result();</script>", $fb_html);
$fb_html = str_replace("<!--visible-->", "none", $fb_html);
} else {
if (!empty($_POST)) {
$userid = "";
$feedback = new Feedback(getId(32));
if ($chat != null) {
$feedback->ChatId = $chat->ChatId;
$feedback->UserId = $userid = $chat->UserId;
$feedback->GroupId = $chat->DesiredChatGroup;
$feedback->OperatorId = $chat->DesiredChatPartner;
$browser = new VisitorBrowser($chat->BrowserId, $chat->UserId, false);
$browser->LoadUserData();
$feedback->UserData = $browser->UserData;
Visitor::CloseAllOverlays($chat->UserId);
} else {
if ($ticket != null) {
$feedback->UserId = $ticket->SenderUserId;
$feedback->TicketId = $ticket->Id;
if (!empty($ticket->Editor)) {
$feedback->OperatorId = $ticket->Editor->Editor;
$feedback->GroupId = $ticket->Editor->GroupId;
}
$feedback->UserData = UserData::FromTicketMessage($ticket->Messages[0]);
}
}
$isSpam = !empty(Server::$Configuration->File["gl_sfc"]) && Visitor::CreateSPAMFilter($userid, false);
if (!$isSpam) {
