<?php include_once 'class/master.inc.php'; include 'class/Relatorio.php'; $usuario = new Usuario(); $chamado = new Chamado(); $categoria = new Categoria(); $relatorio = new Relatorio(); $tplScripts = '<link rel="stylesheet" href="css/atender.css" media="screen" />'; $tplScripts .= '<script language="javascript" type="text/javascript" src="js/jquery.flot.js"></script>'; $tplScripts .= '<script language="javascript" type="text/javascript" src="js/relatorio.js"></script>'; $tplScripts .= '<!--[if lte IE 8]><script language="javascript" type="text/javascript" src="../excanvas.min.js"></script><![endif]-->'; #Média de atendimento geral $mediaTempoAtendimentoGeral = $relatorio->GetMediaAtendimentoGeral(); if ($mediaTempoAtendimentoGeral) { foreach ($mediaTempoAtendimentoGeral as $m) { $tplMediaGeral .= "<tr><td>Total Geral de Atendimentos</td><td>" . $m['media'] . "</td></tr>"; } } ################################### #Média de atendimento por categoria $mediaTempoAtendimentoPorCategoria = $relatorio->GetMediaAtendimentoPorCategoria(); if ($mediaTempoAtendimentoPorCategoria) { foreach ($mediaTempoAtendimentoPorCategoria as $m) { $tplMediaPorCategoria .= "<tr><td>" . $m['descricao'] . "</td><td>" . $m['media'] . "</td></tr>"; } } ################################### #Média de abertura de helpdesks por dia $tplAberturaGeral .= "<tr><td>Chamados abertos</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('SEMANA') . "</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('MES') . "</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('ANO') . "</td></tr>"; ###################################