<?php
include_once 'class/master.inc.php';
include 'class/Relatorio.php';
$usuario = new Usuario();
$chamado = new Chamado();
$categoria = new Categoria();
$relatorio = new Relatorio();
$tplScripts = '<link rel="stylesheet" href="css/atender.css" media="screen" />';
$tplScripts .= '<script language="javascript" type="text/javascript" src="js/jquery.flot.js"></script>';
$tplScripts .= '<script language="javascript" type="text/javascript" src="js/relatorio.js"></script>';
$tplScripts .= '<!--[if lte IE 8]><script language="javascript" type="text/javascript" src="../excanvas.min.js"></script><![endif]-->';
#Média de atendimento geral
$mediaTempoAtendimentoGeral = $relatorio->GetMediaAtendimentoGeral();
if ($mediaTempoAtendimentoGeral) {
foreach ($mediaTempoAtendimentoGeral as $m) {
$tplMediaGeral .= "<tr><td>Total Geral de Atendimentos</td><td>" . $m['media'] . "</td></tr>";
}
}
###################################
#Média de atendimento por categoria
$mediaTempoAtendimentoPorCategoria = $relatorio->GetMediaAtendimentoPorCategoria();
if ($mediaTempoAtendimentoPorCategoria) {
foreach ($mediaTempoAtendimentoPorCategoria as $m) {
$tplMediaPorCategoria .= "<tr><td>" . $m['descricao'] . "</td><td>" . $m['media'] . "</td></tr>";
}
}
###################################
#Média de abertura de helpdesks por dia
$tplAberturaGeral .= "<tr><td>Chamados abertos</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('SEMANA') . "</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('MES') . "</td><td>" . $relatorio->GetMediaAberturaPorDiaGeral('ANO') . "</td></tr>";
###################################
