function __construct() { parent::__construct(); $this->name = 'Idle Ticket Alert'; $this->moduleName = 'HelpDesk'; $this->refreshRate = 1 * (60 * 60); // 1 hour $this->description = 'Alert sent when ticket has not been updated in 24 hours'; }
function __construct() { parent::__construct(); $this->name = 'New Ticket Alert'; $this->moduleName = 'HelpDesk'; $this->refreshRate = 1 * (60 * 60); // 1 hour $this->description = 'Alert sent when a ticket is assigned to you'; }