function __construct()
 {
     parent::__construct();
     $this->name = 'Idle Ticket Alert';
     $this->moduleName = 'HelpDesk';
     $this->refreshRate = 1 * (60 * 60);
     // 1 hour
     $this->description = 'Alert sent when ticket has not been updated in 24 hours';
 }
 function __construct()
 {
     parent::__construct();
     $this->name = 'New Ticket Alert';
     $this->moduleName = 'HelpDesk';
     $this->refreshRate = 1 * (60 * 60);
     // 1 hour
     $this->description = 'Alert sent when a ticket is assigned to you';
 }