private function sendReplyMailUser(GWF_HelpdeskTicket $ticket, GWF_HelpdeskMsg $message, GWF_User $user)
{
$mail = new GWF_Mail();
$mail->setSender(GWF_BOT_EMAIL);
$mail->setReceiver($user->getValidMail());
$mail->setSubject($this->module->langUser($user, 'subj_nmu', array($ticket->getID())));
$link_solved = Common::getAbsoluteURL($this->module->getMethodURL('MarkSolved', sprintf('&ticket=%s&message=%s&token=%s', $ticket->getID(), $message->getID(), $message->getHashcode())));
$link_read = Common::getAbsoluteURL($this->module->getMethodURL('MarkRead', sprintf('&ticket=%s&message=%s&token=%s', $ticket->getID(), $message->getID(), $message->getHashcode())));
$mail->setBody($this->module->langUser($user, 'body_nmu', array($user->displayUsername(), $ticket->getWorker()->displayUsername(), $message->displayMessage(), $link_solved, $link_read)));
$mail->sendToUser($user);
}
