//last_id is mandatory, id or 'all'
// returns array(int MessageID, string Text, string Username, string Avatar, Datetime created) chats or exception
break;
case 'getTicketDetail':
BLAM::checkLogged();
$response = BLAM::getTicketDetail($_POST['id']);
// returns integer Id, string Status, string Titel, string UserId, string Text, string Locatie, array time(Hours,Minutes), integer MessageId, string MessageUserId, string MessageText or exception
break;
case 'searchTickets':
BLAM::checkLogged();
$response = BLAM::searchTickets($_POST['keyword']);
//returns array () tickets or exception
break;
case 'getUpdates':
BLAM::checkLogged();
$response = BLAM::getUpdates($_POST['id'], $_POST['ticket_id'], $_POST['type']);
// returns returns array (id, type, ticket_id, title, message, handlename, called, called_by, created)
break;
case 'closeTicket':
BLAM::checkLogged();
$response = BLAM::closeTicket($_POST['id']);
// returns null or exception
break;
case 'setTicketOwner':
BLAM::checkLogged();
$response = BLAM::setTicketOwner($_POST['id']);
// returns null or exception
break;
case 'changeTicketOwner':
BLAM::checkLogged();
$response = BLAM::changeTicketOwner($_POST['id'], $_POST['user_id']);
