// returns array users(integer Id, string Role, string Username, integer Totaal) or exception
break;
case 'getHandles':
$response = BLAM::getHandles();
// returns array(int groupid, string groupname, array(integer Id, integer HandleNumber, string HandleName) handles) groups or exception
break;
case 'getTicketList':
$response = BLAM::getTicketList();
// returns array tickets(integer Id, string Text, string Status, string userWL, array time(Hours,Minutes)) or exception
break;
case 'getFeedback':
$response = BLAM::getFeedback();
// returns array feedback (integer Id, string Titel, string HandleName, string Message, string userWL, array time (Hours, Minutes)) or exception
break;
case 'closeFeedback':
$response = BLAM::closeFeedback($_POST['id']);
// returns null or exception
break;
case 'addChat':
$response = BLAM::addChat($_POST['text']);
// returns ChatId or exception
break;
case 'getChats':
$response = BLAM::getChats($_POST['last_id'], $_POST['date']);
// returns array chat(int MessageID, string Text, string Username, string Avatar, array time(hours, minutes)) or exception
break;
case 'getTicketTreeNew':
$response = BLAM::getTicketTreeNew();
// returns array tickets(integer Id, string Titel,array time(Hours,Minutes)) or exception
break;
case 'getTicketTreeOpen':
BLAM::checkLogged();
//date_time string format: '2011-02-23 09:03:01'
$response = BLAM::getTicketList($_POST['recursive'], $_POST['first_id'], $_POST['timestamp_last_update'], $_POST['status']);
//boolean recursive: false for only parents, int $last_id, date-string $last_modified, array of string $status for filtering ($status only for parent!).
// returns array(integer Id, string Title, string Text, string Status, string user, datetime created, datetime modified) tickets or exception
break;
//!*
//!*
case 'getUpdateList':
BLAM::checkLogged();
$response = BLAM::getUpdateList($_POST['type'], $_POST['called'], $_POST['first_id'], $_POST['timestamp_last_update']);
// returns array (integer id, integer ticket_id, string Title, Datetime called, Datetime created, Datetime modified) updates or exception
break;
case 'closeFeedback':
BLAM::checkLogged();
$response = BLAM::closeFeedback($_POST['id'], $_SESSION['user']['id']);
// returns null or exception
break;
case 'addChat':
BLAM::checkLogged();
$response = BLAM::addChat($_POST['text'], $_POST['role'], $_SESSION['user']['id']);
// returns ChatId or exception
break;
case 'getChats':
BLAM::checkLogged();
$response = BLAM::getChats($_POST['first_id'], $_POST['role'], $_POST['timestamp_last_update']);
//last_id is mandatory, id or 'all'
// returns array(int MessageID, string Text, string Username, string Avatar, Datetime created) chats or exception
break;
case 'getTicketDetail':
BLAM::checkLogged();
