/** * @param AW_Helpdesk3_Model_Ticket $ticket * * @return string */ public function getTicketSubject(AW_Helpdesk3_Model_Ticket $ticket) { $subject = $ticket->getSubject(); return $this->escapeHtml($subject); }
/** * @param AW_Helpdesk3_Model_Ticket $ticket * @param int $symbolCount * * @return string */ public function getTruncatedTicketSubject(AW_Helpdesk3_Model_Ticket $ticket, $symbolCount) { return Mage::helper('core/string')->truncate($this->escapeHtml($ticket->getSubject()), $symbolCount); }