$message .= "Message:\n";
$message .= stripslashes($_POST['message']) . "\n";
$message .= "----------------------------------------------------------------------\n";
?>
<table width="<?php
echo $maintablewidth;
?>
" cellspacing="1" cellpadding="1" class="boxborder" align="<?php
echo $maintablealign;
?>
">
<tr>
<td class="text"><?php
echo supportSendMail($_POST['email'], $_POST['name'], 'Support Ticket Written By - ' . $_POST['account'], $message);
if ($emailuser == 'TRUE') {
echo supportSendMail($_POST['email'], $_POST['name'], 'Support Ticket Written By - ' . $_POST['account'], $message, '1');
}
?>
</td>
</tr>
</table>
<?php
$refresh = 'TRUE';
}
}
}
// SELECT THE DIFFERENT FROM LOCATIONS ON WHETHER THE ACCOUNT IS CHOSEN
if (!isset($_POST['account'])) {
?>
<form action="<?php
echo $_SERVER['PHP_SELF'];
$message .= $socketfromname;
?>
<table width="<?php
echo $maintablewidth;
?>
" cellspacing="1" cellpadding="1" class="boxborder" align="<?php
echo $maintablealign;
?>
">
<tr>
<td class="text">
<?php
if (0) {
echo supportSendMail($_POST['email'], $_POST['name'], 'Response To Ticket ' . $_GET['ticketid'] . ' Written By - ' . $_SESSION['stu_username'], $message);
if ($emailuser == 'TRUE') {
echo supportSendMail($_POST['email'], $_POST['name'], 'Response To Ticket ' . $_GET['ticketid'] . ' Written By - ' . $_SESSION['stu_username'], $message, '1');
}
}
?>
</td>
</tr>
</table>
<?php
$refresh = 'TRUE';
}
}
}
// QUERY TO GET THE TICKET IN QUESTION AND ANY REPLIES TO THAT TICKET
$query = "\tSELECT td_transactionId,tickets_id, tickets_subject, tickets_timestamp, tickets_status, tickets_name, tickets_email, tickets_admin, tickets_child, tickets_question, tickets_status_id, tickets_status_name, tickets_status_color, c.*\n\t\t\t\t\tFROM tickets_tickets a, tickets_status b, tickets_categories c\n\t\t\t\t\tWHERE (a.tickets_id = '" . intval($_GET['ticketid']) . "'\n\t\t\t\t\tOR tickets_child = '" . intval($_GET['ticketid']) . "')\n\t\t\t\t\tAND a.tickets_urgency = b.tickets_status_id\n\t\t\t\t\tAND a.tickets_category = c.tickets_categories_id\n\t\t\t\t\tAND (tickets_username = '******'stu_username'] . "'\n\t\t\t\t\tOR tickets_admin = 'Admin')\n\t\t\t\t\tORDER BY tickets_id ASC";
$result = mysql_query($query);
$totaltickets = mysql_num_rows($result);
