<?php session_start(); require_once $_SERVER['DOCUMENT_ROOT'] . "/common/class/common.class.php"; require_once $_SERVER['DOCUMENT_ROOT'] . "/common/class/helpdesk.class.php"; require_once $_SERVER['DOCUMENT_ROOT'] . "/common/class/user.class.php"; require_once $_SERVER['DOCUMENT_ROOT'] . "/common/class/config.class.php"; /* echo session_id(); echo "<pre>"; print_r($_SESSION); echo "</pre>"; echo "<pre>"; print_r($_POST); echo "</pre>"; */ if (is_array($_POST)) { $helpdesk = new helpdesk(); if ($_GET['helpdesk_id']) { $send = $helpdesk->add_entry($_POST['description'], $_GET['helpdesk_id']); } else { $send = $helpdesk->send_message($_POST['subject'], $_POST['description']); } if ($_POST['status_change'] == "reopen") { $change = $helpdesk->reopen_request($_GET['helpdesk_id']); echo "script:messageBox('Message Sent and Request is Re-Open');closePage();"; } else { echo "script:messageBox('Message Sent');closePage();"; } }
} else { echo "<script>alert('Request is now: Closed ...'); window.location='helpdesk_management.php';</script>"; } } elseif ($_POST['type'] == "resolved") { $midarray = explode(",", $_POST['selectcheck']); foreach ($midarray as $w) { $delete_page->resolved_request($w); } //disconnect_db($cn); if ($_GET['type'] == "all") { echo "<script>alert('Request is now: Resolved ...'); window.location='helpdesk_management.php?type=" . $_GET['type'] . "';</script>"; } else { echo "<script>alert('Request is now: Resolved ...'); window.location='helpdesk_management.php';</script>"; } } elseif ($_POST['type'] == "reopen") { $midarray = explode(",", $_POST['selectcheck']); foreach ($midarray as $w) { $delete_page->reopen_request($w); } //disconnect_db($cn); if ($_GET['type'] == "all") { echo "<script>alert('Request is now: Re-opened ...'); window.location='helpdesk_management.php?type=" . $_GET['type'] . "';</script>"; } else { echo "<script>alert('Request is now: Re-opened ...'); window.location='helpdesk_management.php';</script>"; } } ?>