/**
*
*/
public function indexAction()
{
$grid_type = $this->_getParam('t', sapp_Global::_encrypt('1'));
$repModel = new Default_Model_Servicerequests();
$currmonth = $repModel->currentMonthYear();
$currmonth = $currmonth['thismonth'];
if ($this->getRequest()->getPost()) {
$hid_status = $this->_getParam('hid_status', null);
$currmonth = $this->_getParam('monyy', null);
}
$SDcountStr = $SDClosedcountStr = $daysStr = '';
/** Opended tickets per day * */
$sdOpenTickets = $repModel->getSDOpenTickets($currmonth);
if ($sdOpenTickets) {
$k = 0;
for ($i = 0; $i < sizeof($sdOpenTickets); $i++) {
if ($sdOpenTickets[$i]['cnt'] == 0) {
$k++;
}
$SDcountStr .= $sdOpenTickets[$i]['cnt'];
$daysStr .= $sdOpenTickets[$i]['logindate'];
if ($i < sizeof($sdOpenTickets) - 1) {
$SDcountStr .= ',';
$daysStr .= ',';
}
}
if ($k == count($sdOpenTickets)) {
$SDcountStr = $daysStr = "";
}
}
/** Closed tickets per day * */
$sdClosedTickets = $repModel->getSDClosedTickets($currmonth);
if ($sdClosedTickets) {
$k = 0;
for ($i = 0; $i < sizeof($sdClosedTickets); $i++) {
if ($sdClosedTickets[$i]['cnt'] == 0) {
$k++;
}
$SDClosedcountStr .= $sdClosedTickets[$i]['cnt'];
if ($i < sizeof($sdOpenTickets) - 1) {
$SDClosedcountStr .= ',';
}
}
if ($k == count($SDClosedcountStr)) {
$SDClosedcountStr = "";
}
}
$this->view->SDOpenCloseGrid = $this->ConvertArrayToGrid("ServiceDesk Open-Closed Tickets", $repModel->getSDOpenClosedTickets($currmonth));
$this->view->SDMonthYear = $repModel->getSDMonthYear();
$this->view->currentMonthYear = $currmonth;
$this->view->SDcountStr = $SDcountStr;
$this->view->SDClosedcountStr = $SDClosedcountStr;
$this->view->daysStr = $daysStr;
$this->view->grid_type = $grid_type;
$this->view->messages = $this->_helper->flashMessenger->getMessages();
}
