private function getUserInfo($o)
{
global $_W, $_GPC;
checkaccount();
if (empty($o)) {
message('重要参数丢失..', '', 'error');
exit;
}
if (empty($_W['account']['key']) || empty($_W['account']['secret'])) {
$user = pdo_fetch('SELECT from_user,weid,nickname,avatar FROM' . tablename('fans') . "WHERE weid = :weid AND from_user = :from_user", array(':from_user' => $o, ':weid' => $_W['weid']));
if (empty($user)) {
$user = array('weid' => $_W['weid'], 'from_user' => $o, 'createtime' => TIMESTAMP);
/* pdo_insert('fans',$user); */
}
if (empty($user['nickname'])) {
$user['nickname'] = 'Anonymous-' . substr($o, -4);
}
if (empty($user['avatar'])) {
$user['avatar'] = './source/modules/winestore/template/style/null_header.png';
}
return $user;
} else {
$access_token = account_weixin_token($_W['account']);
$content = ihttp_get(sprintf($this->getUserInfoUrl, $access_token, $o));
if ($content['errcode'] != 0) {
message(account_weixin_code($content['errcode']), '', 'error');
}
$record = @json_decode($content['content'], true);
if ($record['subscribe'] == '1') {
$user = array('weid' => $_W['weid'], 'from_user' => $record['openid'], 'nickname' => $record['nickname'], 'gender' => $record['sex'], 'residecity' => $record['city'], 'resideprovince' => $record['province'], 'nationality' => $record['country'], 'avatar' => $record['headimgurl'], 'createtime' => $record['subscribe_time']);
if (pdo_fetch("SELECT * FROM " . tablename('fans') . " WHERE `from_user` = '{$record['openid']}'")) {
pdo_update('fans', $user, array('from_user' => $record['openid']));
} else {
pdo_insert('fans', $user);
}
}
if (empty($user['nickname'])) {
$user['nickname'] = 'Anonymous_' . substr($o, -4);
}
if (empty($user['avatar'])) {
$user['avatar'] = './source/modules/winestore/template/style/null_header.png';
}
return $user;
}
}
public function jboauth()
{
global $_GPC, $_W;
$user_agent = $_SERVER['HTTP_USER_AGENT'];
if (strpos($user_agent, 'MicroMessenger') === false) {
die("本页面仅支持微信访问!非微信浏览器禁止浏览!");
}
$serverapp = $_W['account']['level'];
if ($serverapp == 4) {
$appid = $_W['account']['key'];
$secret = $_W['account']['secret'];
} else {
$cfg = pdo_fetch("select * from " . tablename($this->table_oauth) . " where 1=1 and weid={$_W['weid']}");
$appid = $cfg['appid'];
$secret = $cfg['secret'];
}
$info = pdo_fetch("select * from " . tablename($this->table_info) . " where logoopenid = :logoopenid and uniacid =:uniacid", array(':logoopenid' => $_W['openid'], ':uniacid' => $_W['uniacid']));
if (!empty($info)) {
$user['mk_nickname'] = $info['nickname'];
$user['mk_openid'] = $info['openid'];
$user['mk_headimgurl'] = $info['headimgurl'];
} else {
$code = $_GPC['code'];
if (empty($code)) {
$url = $_W['siteroot'] . $_SERVER['REQUEST_URI'];
$url = str_replace("//app", "/app", $url);
$this->getOauthCode($url, $appid);
} else {
if (empty($code)) {
$url = $_W['siteroot'] . $_SERVER['REQUEST_URI'];
$this->getOauthCode($url);
} else {
$key = $appid;
$secret = $secret;
$url = 'https://api.weixin.qq.com/sns/oauth2/access_token?appid=' . $key . '&secret=' . $secret . '&code=' . $code . '&grant_type=authorization_code';
$data = ihttp_get($url);
if ($data['code'] != 200) {
message('诶呦,网络异常..请稍后再试..');
}
$temp = @json_decode($data['content'], true);
$access_token = $temp['access_token'];
$openid = $temp['openid'];
$user_url = 'https://api.weixin.qq.com/sns/userinfo?access_token=' . $access_token . '&openid=' . $openid;
$user_temp = ihttp_get($user_url);
if ($user_temp['code'] != 200) {
message('诶呦,网络异常..请稍后再试..');
}
$user = @json_decode($user_temp['content'], true);
if (!empty($user['errocde']) || $user['errocde'] != 0) {
message(account_weixin_code($user['errcode']), '', 'error');
}
if (empty($fromuser)) {
$from_user = $openid;
}
}
$datainfo = array('uniacid' => $_W['uniacid'], 'logoopenid' => $_W['openid'], 'openid' => $user['openid'], 'nickname' => $user['nickname'], 'headimgurl' => $user['headimgurl']);
if (empty($info)) {
pdo_insert($this->table_info, $datainfo);
} else {
$wheredata = array('id' => $info['id']);
pdo_update($this->table_info, $datainfo, $wheredata);
}
}
}
return $user;
}
public function doWebqunsend()
{
global $_W, $_GPC;
checklogin();
$message = $_GPC['message'];
if (!empty($message)) {
$groupid = $_GPC['gid'] ? $_GPC['gid'] : 0;
$page = intval($_GPC['page']);
$page = empty($page) ? 0 : $page;
$imgcode = $_GPC['imgcode'];
$pagesize = intval($_GPC['pagesize']);
$pagesize = empty($pagesize) ? 10 : $pagesize;
//查出48小时内活动过的用户
$towday = TIMESTAMP - 2 * 86400;
$alist = pdo_fetchall("SELECT * FROM " . tablename('stat_msg_history') . " WHERE weid = '{$_W['weid']}' AND createtime>'{$towday}' GROUP BY from_user ORDER BY createtime DESC ");
//增加判断未匹配用户组
if ($groupid == -1) {
//不选择分组
$userlist = pdo_fetchall("SELECT from_user FROM " . tablename('fans') . " WHERE weid = '{$_W['weid']}' ORDER BY id DESC LIMIT " . $page . ',' . $pagesize);
$userlist = array_intersect_assoc($alist, $userlist);
//$total= pdo_fetchcolumn("SELECT COUNT(*) FROM " . tablename('fans') . " WHERE weid = '{$_W['weid']}' ");
$total = count($userlist);
$pageCount = $total / $pagesize - 1 > 1 ? $total / $pagesize - 1 : 1;
//print_r('total'.$total.'pageCount'.$pageCount);exit;
} else {
//按分组发送
$userlist = pdo_fetchall("SELECT from_user FROM " . tablename('fans') . " WHERE weid = '{$_W['weid']}' AND groupid='{$groupid}' ORDER BY id DESC LIMIT " . $page . ',' . $pagesize);
//$total= pdo_fetchcolumn("SELECT COUNT(*) FROM " . tablename('fans') . " WHERE weid = '{$_W['weid']}' AND groupid='{$groupid}'");
$userlist = array_intersect_assoc($alist, $userlist);
$pageCount = $total / $pagesize - 1 > 1 ? $total / $pagesize - 1 : 1;
}
$tj = '';
if ($page >= 0 && $pageCount >= $page) {
if ($groupid == -1) {
//高级接口
$ms['type'] = 'text';
$ms['content'] = $message;
foreach ($userlist as $uid) {
$reinfo = gjjk_send($ms, $uid);
$info = json_decode($reinfo['content'], true);
$ts = account_weixin_code($info['errcode']);
if ($info['errcode']) {
$tj .= '发送给' . $uid['from_user'] . '出错码：' . $info['errcode'] . '错误：' . $ts . '<br />';
} else {
$tj .= '发送给' . $uid['from_user'] . '成功<br />';
}
}
} else {
//高级接口
$ms['type'] = 'text';
$ms['content'] = $message;
foreach ($userlist as $uid) {
$reinfo = gjjk_send($ms, $uid);
$info = json_decode($reinfo['content'], true);
$ts = account_weixin_code($info['errcode']);
if ($info['errcode']) {
$tj .= '发送给' . $uid['from_user'] . '出错码：' . $info['errcode'] . '错误：' . $ts . '<br />';
} else {
$tj .= '发送给' . $uid['from_user'] . '成功<br />';
}
}
}
if ($pageCount == $page) {
message($tj . '本次群发任务结束！', create_url('site/module/qunchat', array('name' => 'kf')), 'success');
} else {
message($tj . '请勿关闭浏览器还在群发中...！', create_url('site/module/qunsend/', array('name' => 'kf')) . '&page=' . ($page + 1) . '&message=' . $message . '&pagesize=' . $pagesize . '&gid=' . $groupid, 'success');
}
} else {
message('参数错误！', create_url('site/module/qunchat', array('name' => 'kf')), 'error');
}
} else {
message('需要发送的内容不能为空！', create_url('site/module/qunchat', array('name' => 'kf')), 'error');
}
}
public function doWebsend()
{
global $_W, $_GPC;
if (checksubmit('submit')) {
$data['touser'] = $_GPC['openid'];
$data['msgtype'] = 'text';
$data['text']['content'] = urlencode($_GPC['content']);
$dat = json_encode($data);
$dat = urldecode($dat);
$url = sprintf($this->gateway['send'], $this->token);
$content = ihttp_post($url, $dat);
$dat = $content['content'];
$result = @json_decode($dat, true);
if ($result['errcode'] == '0') {
message('发送消息成功！', referer(), 'success');
} else {
message("公众平台返回接口错误. <br />错误代码为：{$result['errcode']}<br />错误信息为: {$result['errmsg']} <br />错误描述为: " . account_weixin_code($result['errcode']));
}
}
$openid = $_GPC['openid'];
$list = pdo_fetch("SELECT * FROM " . tablename('fans') . " WHERE `from_user` = '{$openid}'");
include $this->template('send');
}
public static function getOuser()
{
global $_W, $_GPC;
$code = $_GPC["code"];
if (empty($code)) {
self::createOuath();
}
$data = $_GPC['profileInfo'];
if (empty($data)) {
$o2 = self::checkOauth();
$key = $o2['key'];
$secret = $o2['secret'];
$url = 'https://api.weixin.qq.com/sns/oauth2/access_token?appid=' . $key . '&secret=' . $secret . '&code=' . $code . '&grant_type=authorization_code';
$data = ihttp_get($url);
$temp = @json_decode($data['content'], true);
$access_token = $temp['access_token'];
$openid = $temp['openid'];
isetcookie('profileInfo', base64_encode(json_encode(array('openid' => $openid, 'access_token' => $access_token))), 6600);
} else {
$profile = json_decode(base64_decode($data), true);
$access_token = $profile['access_token'];
$openid = $profile['openid'];
}
$user_url = 'https://api.weixin.qq.com/sns/userinfo?access_token=' . $access_token . '&openid=' . $openid;
$user_temp = ihttp_get($user_url);
$user = @json_decode($user_temp['content'], true);
if ($user['errcode'] == '40001') {
isetcookie('profileInfo', '', -86400);
self::getOuser();
} elseif ($user['errcode'] != 0 && $user['errcode'] != '40001') {
self::logError(account_weixin_code($user['errcode']));
isetcookie('profileInfo', '', -86400);
message(account_weixin_code($user['errcode']), '', 'error');
exit;
}
$oauther = self::getOauther();
$config = empty($settings['ising']) ? 1 : $settings['ising'];
if (!empty($oauther) && $oauther['type'] && $config != 1) {
pdo_update('oauther', array('sum' => $oauther['sum'] + 1), array('weid' => $_W['weid']));
}
$user['nickname'] = emoji_unified_to_html($user['nickname']);
return $user;
}
public function respond()
{
global $_W;
$rid = $this->rule;
$sql = "SELECT * FROM " . tablename('kf') . " WHERE `rid`=:rid LIMIT 1";
$row = pdo_fetch($sql, array(':rid' => $rid));
$message = $this->message;
$key = $message['content'];
$lastmessage = TIMESTAMP;
$user = pdo_fetch("SELECT id,nickname,from_user FROM " . tablename('fans') . " WHERE from_user ='******'from']}' LIMIT 1");
$zt = pdo_fetch("SELECT * FROM " . tablename('kf_kflog') . " WHERE oid='{$this->message['from']}' AND weid='{$_W['weid']}' LIMIT 1");
//搜索自动应答设置
$kfwenda = pdo_fetchall("SELECT id,name,displayorder,description FROM " . tablename('article_category') . " WHERE parentid ='{$row['cateid']}' AND weid='{$_W['weid']}'");
//$kfwenda=0;//暂时设定不用自动应答
//增加查询是否是客服，方便后面设置上下文时长
$kfuid = pdo_fetch("SELECT uid,formoid,oid FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND oid='{$this->message['from']}' LIMIT 1 ");
if ((!$kfwenda || $row['cateid'] == 0) && ($key != '人工' || $key != '客服管理')) {
//无自动应答，自动开始上下文锁定．
$kfwenda = 0;
$this->beginContext($row['timeout']);
//END
}
if (!$this->inContext) {
//人工服务开始前
$tips = $this->kfbefore($kfuid['uid'], $user, $kfwenda, $row['wechattype'], $row['timeout']);
//print_r($tips);exit;
if (is_array($tips)) {
return $this->respNews($tips);
} else {
return $this->respText($tips);
}
} else {
//开始上下文会话
$kfu = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE uid='{$user['id']}' AND weid = '{$_W['weid']}' LIMIT 1 ");
if ($key == '客服管理') {
//print_r($kfu);pdo_debug();exit;
if ($kfu) {
$_SESSION['kfid'] = $kfu['uid'];
$_SESSION['kfzt'] = 1;
//设置客服状态,1：空闲，2：锁定，0：离线，但不对外（空OID）发送消息
if ($kfu['formoid']) {
pdo_update('kf_kfuser', array('kfzt' => 2), array('uid' => $_SESSION['kfid']));
$workid = pdo_fetch("SELECT workid FROM " . tablename('kf_work') . " WHERE oid='{$kfu['formoid']}' AND weid = '{$_W['weid']}' ORDER BY ctime DESC LIMIT 1 ");
$_SESSION['workid'] = $workid['workid'];
} else {
pdo_update('kf_kfuser', array('kfzt' => 1, 'formoid' => 0), array('uid' => $_SESSION['kfid']));
}
//增加客服在线状态
if ($row['wechattype']) {
$data = array('uid' => $user['id'], 'oid' => $this->message['from'], 'wxusr' => $user['nickname'], 'lastmessage' => $lastmessage, 'type' => 'kf', 'weid' => $_W['weid']);
} else {
$data = array('uid' => $user['fakeid'], 'oid' => $this->message['from'], 'wxusr' => $user['nickname'], 'lastmessage' => $lastmessage, 'type' => 'kf', 'weid' => $_W['weid']);
}
/*客户人员就不放入在线用户了
//下面执行插入用户在线状态数据。
if(!$zt){
pdo_insert('fans_status', $data);
}
else
{
$joinuid=$data['uid'];
unset($data['uid']);
pdo_update('fans_status', $data,array('uid'=>$joinuid));
}
$onlineuser=pdo_fetchall("SELECT uid FROM ".tablename('fans_status')." WHERE WEID='{$_W['weid']}' AND type='kf' ");
cache_write('kf:'.$_W['weid'], $onlineuser);
//客服在线状态增加完成
*/
return $this->respText('亲爱的' . $user['nickname'] . '您已经进入客服管理平台，请保持在线，等待用户发送消息过来。若已经下班，请输入：[下线]退出客服管理');
} else {
//pdo_debug();exit;
return $this->respText('亲爱的' . $user['nickname'] . '您不是客服人员，不能进行此操作！');
}
}
if ($key == '再见' && $_SESSION['kfid'] && $kfuid) {
//更新客服的状态为在线非锁定(当然暂时只有高级号才有这操作)
$kfusr = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND uid='{$_SESSION['kfid']}' LIMIT 1 ");
gjjk_send($message, $kfusr['formoid']);
pdo_update('kf_kfuser', array('kfzt' => 1, 'formoid' => 0), array('uid' => $_SESSION['kfid']));
$_SESSION['kfzt'] = 1;
unset($_SESSION['workid']);
return $this->respText('亲爱的' . $user['nickname'] . '您已经断开和该用户的对话状态！');
}
if ($key == '下线' && $_SESSION['kfid'] && $kfuid) {
$kfusr = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND uid='{$_SESSION['kfid']}' LIMIT 1 ");
if ($kfuid) {
gjjk_send($message, $kfusr['formoid']);
pdo_update('kf_kfuser', array('kfzt' => 0, 'formoid' => 0), array('uid' => $user['id']));
$this->endContext();
return $this->respText('亲爱的' . $user['nickname'] . '您已经进下线成功。');
} else {
return $this->respText('亲爱的' . $user['nickname'] . '您不是客服人员，不能进行此操作！');
}
}
//END高级帐号的客服管理
if ($key == '人工' && !$_SESSION['RG']) {
//$this->beginContext(1200);
//若无自动应答，或者用户选择了输入人工，则执行下面的操作
//作了高级认证号权限和非权限号判断来处理用户信息记录
$_SESSION['RG'] = 1;
$workid = 'kf' . $_W['weid'] . '_' . random(3) . TIMESTAMP . random(5, 1);
$_SESSION['workid'] = $workid;
//查询该用户有没有在日志表中有记录，未用增加，有更新来访次数
$kflog = pdo_fetch("SELECT * FROM " . tablename('kf_kflog') . " WHERE oid ='{$this->message['from']}' AND weid='{$_W['weid']}' LIMIT 1");
if ($kflog) {
$datalog['num'] = $kflog['num'] + 1;
$datalog['lasttime'] = $lastmessage;
$datalog['bak'] = '第' . ($kflog['num'] + 1) . '来访';
$datalog['status'] = 1;
pdo_update('kf_kflog', $datalog, array('oid' => $this->message['from'], 'weid' => $_W['weid']));
} else {
$datalog['oid'] = $this->message['from'];
$datalog['num'] = 1;
$datalog['cattype'] = 'new';
//默认为新客户分类，具体客户类别在模块设置里面设置
$datalog['bak'] = '初次来访';
$datalog['lasttime'] = $lastmessage;
$datalog['weid'] = $_W['weid'];
$datalog['status'] = 1;
pdo_insert('kf_kflog', $datalog);
}
if ($row['wechattype']) {
$data = array('uid' => $user['id'], 'oid' => $this->message['from'], 'wxusr' => $user['nickname'], 'lastmessage' => $lastmessage, 'type' => 'kf', 'weid' => $_W['weid']);
} else {
$data = array('uid' => $user['fakeid'], 'oid' => $this->message['from'], 'wxusr' => $user['nickname'], 'lastmessage' => $lastmessage, 'type' => 'kf', 'weid' => $_W['weid']);
}
/*原来的用户在线状态取消
//下面执行插入用户在线状态数据。
//$zt = pdo_fetch("SELECT uid,lastmessage,type FROM ".tablename('fans_status')." WHERE uid ='{$data['uid']}' AND weid='{$_W['weid']}' LIMIT 1");
if(!$zt){
pdo_insert('fans_status', $data);
}else{
$joinuid=$data['uid'];
unset($data['uid']);
pdo_update('fans_status', $data,array('uid'=>$joinuid));
}
$onlineuser=pdo_fetchall("SELECT uid FROM ".tablename('fans_status')." WHERE WEID='{$_W['weid']}' AND type='kf' ");
cache_write('kf:'.$_W['weid'], $onlineuser);
*/
//高级帐号才执行此操作
if ($row['wechattype']) {
//查询在线客服
$kfuser = pdo_fetchall("SELECT * FROM " . tablename('kf_kfuser') . " WHERE WEID='{$_W['weid']}' AND kfzt=1 limit 0,30 ");
if (!$kfuser) {
//无客服时返回：分是客服进入还是非客服进入时回复不同内容
if (!empty($kfuid)) {
$tips = "\n请发送[ 客服管理 ],进行客服工作.";
} else {
$tips = "\n对不起暂时没有客服空闲，请等待，\n或者请发送：【退出】，作其他操作。下次再来";
}
//$_SESSION['kfid']=$user['id'];
$workdata = array('workid' => $workid, 'oid' => $this->message['from'], 'kfid' => $kfuid, 'status' => 0, 'weid' => $_W['weid'], 'ctime' => TIMESTAMP);
} else {
//有客服时回复
foreach ($kfuser as $u) {
$kf[] = $u['uid'];
}
// print_r($kf);
$kfid = $kf[array_rand($kf)];
$tips = ' 工号：' . $kfid . "为您服务,请问有什么需要我帮您的呢？\n\n如果您觉得不需要人工服务，请发送：【退出】";
//设定客服状态为锁定服务状态
$datakf = array('kfzt' => 2, 'formoid' => $user['from_user']);
pdo_update('kf_kfuser', $datakf, array('uid' => $kfid));
$_SESSION['kfid'] = $kfid;
$message['type'] = 'text';
$message['content'] = "用户:" . $user['nickname'] . "请求您人工帮助,快给他打招呼吧\n如果回复内容出现其他系统自动回复，非提示回户用户成功！\n请重新发送：[ 客服 ] 再发送 [ 客服管理 ] \n 就能正常给用户回复内容了。 ";
$kfusr = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND uid='{$kfid}' LIMIT 1 ");
//print_r($kfuser.'OID:'.$kfusr['oid']);
$reinfo = gjjk_send($message, $kfusr['oid']);
$workdata = array('workid' => $workid, 'oid' => $this->message['from'], 'kfid' => $kfid, 'status' => 0, 'weid' => $_W['weid'], 'ctime' => TIMESTAMP);
}
pdo_insert('kf_work', $workdata);
}
//END高级权限号操作
return $this->respText('亲爱的' . $user['nickname'] . $tips);
}
if ($key == '退出' || $key == '再见' && !$kfuid) {
if ($_SESSION['RG']) {
$datalog['lasttime'] = TIMESTAMP;
$datalog['status'] = 0;
$status = pdo_update('kf_kflog', $datalog, array('oid' => $this->message['from']));
} else {
$status = 1;
}
if ($status) {
//更新客服的状态为在线非锁定(当然暂时只有高级号才有这操作)
if ($_SESSION['RG'] && !$kfuid) {
//不是客服才执行退出命令
pdo_update('kf_kfuser', array('kfzt' => 1, 'formoid' => 0), array('uid' => $_SESSION['kfid']));
$kfusr = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND uid='{$_SESSION['kfid']}' LIMIT 1 ");
gjjk_send($message, $kfusr['oid']);
}
$this->endContext();
return $this->respText($row['send_tips']);
} else {
//$this->endContext();
return $this->respText('退出操作失败,重新发送[退出]');
}
}
//高级帐号才执行此操作
//以下执行的是进入人工或者客服管理模式后，用户间发送消息处理
if ($_SESSION['kfid']) {
$kfusr = pdo_fetch("SELECT * FROM " . tablename('kf_kfuser') . " WHERE weid = '{$_W['weid']}' AND uid='{$_SESSION['kfid']}' LIMIT 1 ");
$usr = pdo_fetch("SELECT nickname,id,from_user FROM " . tablename('fans') . " WHERE weid = '{$_W['weid']}' AND from_user='******'formoid']}' LIMIT 1 ");
if ($kfusr['uid'] == $user['id']) {
//如果发来消息的OID和客服OID相等就为客服人员发送的消息
if ($kfusr['formoid']) {
if (empty($_SESSION['workid'])) {
$workid = pdo_fetch("SELECT workid FROM " . tablename('kf_work') . " WHERE oid='{$kfusr['formoid']}' AND weid = '{$_W['weid']}' ORDER BY ctime DESC LIMIT 1 ");
$_SESSION['workid'] = $workid['workid'];
}
$message['content'] = $kfusr['nickname'] . "说:" . $message['content'];
$reinfo = gjjk_send($message, $kfusr['formoid']);
$ts = '发送给用户:' . $usr['nickname'] . '的消息>';
//更新工单状态为受理
pdo_update('kf_work', array('status' => 1), array('workid' => $_SESSION['workid']));
} else {
//如果暂时没有客户咨询，回复
$ts = '暂时未有客户咨询，请等待……';
}
//如果发送成功就插入客服消息状态到历史消息记录
$histroy = array('weid' => $_W['weid'], 'module' => $kfusr['nickname'] . '工号' . $kfusr['uid'], 'from_user' => $kfusr['formoid'], 'rid' => intval($this->params['rule']), 'kid' => $this->keyword['id'], 'type' => 'wxlkf', 'createtime' => $this->message['time']);
$kfmessage = array('workid' => $_SESSION['workid'], 'oid' => $kfusr['formoid'], 'type' => 'kf', 'messagecat' => $this->message['type'], ctime => $this->message['time'], 'kfid' => $kfusr['uid'], 'weid' => $_W['weid']);
} else {
//用户发送给客服的消息
$message['content'] = $user['nickname'] . "说:" . $message['content'];
$reinfo = gjjk_send($message, $kfusr['oid']);
$ts = '发送给客服:' . $kfusr['uid'] . '的消息>';
$kfmessage = array('workid' => $_SESSION['workid'], 'oid' => $this->message['from'], 'type' => 'usr', 'messagecat' => $this->message['type'], ctime => $this->message['time'], 'kfid' => $kfusr['uid'], 'weid' => $_W['weid']);
}
//转化消息结口发送消息结果。
if ($reinfo) {
$info = json_decode($reinfo['content'], true);
$message2 = account_weixin_code($info['errcode']);
$msg = array('ret' => $info['errcode'], 'message' => $message2);
if (!$info['errcode']) {
//$msg=array('ret'=>0,'message'=>'成功');
//转化其他消息类（非文本）型内容
switch ($this->message['type']) {
case 'image':
$content = $this->message['picurl'];
break;
case 'location':
$content = iserializer(array('x' => $this->message['location_x'], 'y' => $this->message['location_y']));
break;
case 'link':
$content = iserializer(array('title' => $this->message['title'], 'description' => $this->message['description'], 'link' => $this->message['link']));
break;
case 'event':
$content = iserializer(array('event' => $this->message['event'], 'key' => $this->message['eventkey']));
break;
default:
$content = $this->message['content'];
}
$kfmessage['content'] = $content;
pdo_insert('kf_statmessage', $kfmessage);
//下面为照顾旧版插入客服消息到历史消息记录表。
if (!empty($histroy) && is_array($histroy)) {
$histroy['message'] = $content;
pdo_insert('stat_msg_history', $histroy);
}
}
}
if ($_SESSION['RG'] || $_SESSION['kfzt']) {
//用户已经在客服或者人工状态且ＳＥＳＳＩＯＮ未超时回复
//print($ts.$msg['message']);
return $this->respText($ts . $msg['message']);
}
//增加判断超时，执行用户在线信息.
if (!empty($row['timeout']) && $row['timeout'] > 0 && TIMESTAMP - $zt['lasttime'] >= $row['timeout']) {
$this->endContext();
$datalog['lasttime'] = TIMESTAMP;
$datalog['status'] = 0;
$status = pdo_update('kf_kflog', $datalog, array('oid' => $this->message['from']));
if ($status) {
//更新客服的状态为在线非锁定(当然暂时只有高级号才有这操作)
pdo_update('kf_kfuser', array('kfzt' => 1, 'formoid' => 0), array('uid' => $_SESSION['kfid']));
}
return $this->respText('由于您长时间未操作，请重新发送：客服 重新进入系统！');
}
//用户超时
return $this->respText('请发送[人工]或者[客服管理]后再进行操作');
}
//用户在客服或者人工服务状态下操作完成．
//如果未进入该状态．发送提示为以下操作
//如果直接输入客服，需要作的应答．
//print_r($kfwenda);
$tips2 = $this->kfbefore($kfuid['uid'], $user, $kfwenda, $row['wechattype'], $row['timeout']);
if (is_array($tips2)) {
return $this->respNews($tips2);
} else {
return $this->respText($tips2);
}
}
}
private function wechatText($msg, $o)
{
global $_GPC, $_W;
$token = account_weixin_token($_W['account']);
if (empty($token)) {
$token = account_weixin_token($_W['account']);
}
if (empty($msg)) {
message('诶呦,厉害啦..消息还能为空了?');
}
if (empty($o)) {
message('诶呦,厉害啦..发送对象还能为空了?');
}
$sendurl = "https://api.weixin.qq.com/cgi-bin/message/custom/send?access_token=%s";
$url = sprintf($sendurl, $token);
$dat = urldecode(json_encode(array('touser' => $o, 'msgtype' => 'text', 'text' => array('content' => urlencode($msg)))));
$data = ihttp_post($url, $dat);
if ($data['code'] != 200) {
message('网络不畅..请稍后再尝试...');
}
$content = json_decode($data['content'], true);
if ($content['errcode'] != 0) {
message(account_weixin_code($content['errcode']));
exit;
} else {
return 'ok';
}
}
