public function copyTemplate(Request $request)
{
$path = base_path() . '/config/template/' . config('config.domain') . '/' . $request->input('name');
$content = '';
if (File::exists($path)) {
$content = File::get($path);
}
$type = $request->input('type');
$id = $request->input('id');
if ($type == 'ticket') {
$ticket = \App\Ticket::find($id);
if ($ticket) {
$content = Helper::templateContent($content, $ticket);
$title_content = Helper::templateContent(config('template.' . $request->input('name') . '.title'), $ticket);
}
}
$response = ['data' => $content, 'title_data' => $title_content, 'status' => 'success'];
return response()->json($response, 200, array('Access-Controll-Allow-Origin' => '*'));
}
public function store(TicketRequest $request, Ticket $ticket)
{
if (!Entrust::can('create_ticket')) {
return redirect('/dashboard')->withErrors(config('constants.NA'));
}
$data = $request->all();
$ticket->fill($data);
$ticket->ticket_status = 'open';
$ticket->user_id = Auth::user()->id;
$service_time = Helper::getServiceTime($ticket->ticket_priority);
if ($service_time['resolution_time_type'] == 'business_hour') {
$ticket->resolution_due_time = Helper::calculateDueTime($service_time['resolution_time'], date('Y-m-d H:i'));
} else {
$ticket->resolution_due_time = date('Y-m-d H:i', $service_time['resolution_time'] * 60 + strtotime(date('Y-m-d H:i')));
}
if ($service_time['response_time_type'] == 'business_hour') {
$ticket->response_due_time = Helper::calculateDueTime($service_time['response_time'], date('Y-m-d H:i'));
} else {
$ticket->response_due_time = date('Y-m-d H:i', $service_time['response_time'] * 60 + strtotime(date('Y-m-d H:i')));
}
$max_ticket_no = Ticket::max('ticket_no');
$next_ticket_no = config('config.next_ticket_no');
if ($max_ticket_no >= $next_ticket_no) {
$ticket->ticket_no = ++$max_ticket_no;
} else {
$ticket->ticket_no = $next_ticket_no;
}
$ticket->save();
Helper::storeCustomField($this->form, $ticket->id, $data);
$activity = 'New Ticket added';
Activity::log($activity);
$path = base_path() . '/config/template/' . config('config.domain') . '/new_ticket';
$content = '';
if (File::exists($path)) {
$content = File::get($path);
}
$content = Helper::templateContent($content, 'ticket', $ticket);
if ($content != '' && config('config.new_ticket_send_mail')) {
$title = Helper::templateContent(config('template.new_ticket.title'), 'ticket', $ticket);
Mail::send('template.mail', compact('content'), function ($message) use($ticket, $title) {
$message->to($ticket->User->email)->subject($title);
});
}
if (Entrust::hasRole('user')) {
return redirect('/view-ticket/' . $ticket->id)->withSuccess(config('constants.ADDED'));
} else {
return redirect('/ticket/' . $ticket->id)->withSuccess(config('constants.ADDED'));
}
}
public function postRegister(RegisterRequest $request, User $user)
{
if (!Entrust::can('create_user')) {
return redirect('/dashboard')->withErrors(config('constants.NA'));
}
$user->fill($request->all());
$user->password = bcrypt($request->input('password'));
$key = config('app.key');
$user->confirmation_code = hash_hmac('sha256', str_random(40), $key);
$user->confirmed = 1;
$user->save();
$profile = new Profile();
$profile->user()->associate($user);
$profile->department_id = $request->input('department_id') ?: null;
$profile->save();
$user->attachRole($request->input('role_id'));
Helper::storeCustomField('user-form', $user->id, $request->all());
$path = base_path() . '/config/template/' . config('config.domain') . '/new_user';
$content = '';
if (File::exists($path)) {
$content = File::get($path);
}
$content = Helper::templateContent($content, 'user', $user);
$content = str_replace('[PASSWORD]', $request->input('password'), $content);
if ($content != '' && $request->input('send_mail')) {
$title = Helper::templateContent(config('template.new_user.title'), 'user', $user);
Mail::send('template.mail', compact('content'), function ($message) use($user, $title) {
$message->to($user->email)->subject($title);
});
}
$activity = Auth::user()->name . ' created a User (' . $user->name . ')';
Activity::log($activity);
return redirect()->back()->withSuccess('User created successfully. ');
}
