public function sendMail($id)
{
$reply = Ticketreply::find_by_id($id);
$ticket = Ticket::find_by_id($reply->ticket_id);
$ccemails = Ccemail::find_by_ticket($reply->ticket_id);
$client = Client::find_by_id($_SESSION['client_ident']);
$to = '*****@*****.**';
$t = '*****@*****.**';
$cc = "";
$subject = 'Ticket Number: #' . str_pad($ticket->id, 8, "0", STR_PAD_LEFT) . " " . $ticket->subject;
$headers = "From: " . $client->name . "<" . $client->email . ">\r\n";
$headers .= "Reply-To: " . $ticket->contact_email . "\r\n";
if ($ccemails) {
$copyaddy = array();
foreach ($ccemails as $ccemail) {
array_push($copyaddy, $ccemail->email);
}
for ($i = 0; $i < count($copyaddy); $i++) {
$cc .= "," . $copyaddy[$i];
}
$t .= $cc;
}
$headers .= "MIME-Version: 1.0\r\n";
$headers .= "Cc: " . $t . "\r\n";
$headers .= "Content-Type: text/html; charset=ISO-8859-1\r\n";
$headers .= 'X-Mailer: PHP/' . phpversion() . "\r\n";
/* $smtp = \Mail::factory('smtp', array(
'host' => 'ssl://n1plcpnl0021.prod.ams1.secureserver.net',
'port' => '465',
'auth' => true,
'username' => '*****@*****.**',
'password' => 'rjsupport2015'
));*/
$message = '
<html><body>
<h1>Robert Johnson Holdings Limited</h1>
<h2>Ticket Number #' . str_pad($ticket->id, 8, "0", STR_PAD_LEFT) . '</h2>
<table width="100%" border="0">
<tr>
<th scope="row" width="30%">Client</th>
<td width="70%">' . $reply->sender_name . '</td>
</tr>
<tr>
<th scope="row">Contact Person</th>
<td>' . $ticket->contact_name . '</td>
</tr>
<tr>
<th scope="row">Contact Phone Number</th>
<td>' . $ticket->contact_phone . '</td>
</tr>
<tr>
<th scope="row">Contact Email</th>
<td>' . $ticket->contact_email . '</td>
</tr>';
if ($ccemails) {
$message .= '<tr>
<th scope="row">Copied Emails</th>
<td>' . $t . '</td>
</tr>
<tr>';
}
$message .= '<th scope="row">Department</th>
<td>' . $ticket->department . '</td>
</tr>
<tr>
<th scope="row">Ticket Status</th>
<td>' . $ticket->status . '</td>
</tr>
<tr>
<th scope="row">Priority Level</th>
<td>' . $ticket->priority . '</td>
</tr>
<tr>
<th scope="row">Related Product/Service</th>
<td>' . $ticket->terminal_id . ' at ' . $ticket->location . '</td>
</tr>
<tr>
<th scope="row">Subject</th>
<td>' . $ticket->subject . '</td>
</tr>
<tr>
<th scope="row">Issue/Complaint/Suggestion</th>
<td>' . $ticket->issue . '</td>
</tr>
</table>
</body></html>';
if (mail($to, $subject, $message, $headers)) {
return true;
} else {
return false;
}
/*
$mail = $smtp->send($to, $headers, $message);
if (PEAR::isError($mail)) {
echo('<p>' . $mail->getMessage() . '</p>');
echo "error";
return true;
} else {
echo "success";
return false;
}*/
//lse return false;
}
