/**
* 工单简单对话ajax
*/
public function actionOrderDialog()
{
if ($this->_isAjax()) {
$this->_modelWorkOrderQa = $this->_getGlobalData('Model_WorkOrderQa', 'object');
$dialogList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
if ($dialogList) {
$users = $this->_getGlobalData('user_all');
foreach ($dialogList as &$list) {
$list['word_reply_name'] = $users[$list['user_id']]['full_name'];
$list['create_time'] = date('Y-m-d H:i:s', $list['create_time']);
$list['content'] = Tools::convertHtml($list['content']);
}
$this->_returnAjaxJson(array('status' => 1, 'msg' => Tools::getLang('REQUEST_SUCCESS', __CLASS__), 'data' => $dialogList));
}
$this->_returnAjaxJson(array('status' => 0, 'msg' => Tools::getLang('REQUEST_ERROR', __CLASS__)));
}
}
/**
* 工单简单对话ajax
*/
public function actionOrderDialog()
{
if ($this->_isAjax()) {
$this->_modelWorkOrderQa = $this->_getGlobalData('Model_WorkOrderQa', 'object');
$dialogList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
if ($dialogList) {
$users = $this->_getGlobalData('user');
$users = Model::getTtwoArrConvertOneArr($users, 'user_name', 'full_name');
foreach ($dialogList as &$list) {
$list['word_reply_name'] = $users[$list['reply_name']];
$list['create_time'] = date('Y-m-d H:i:s', $list['create_time']);
$list['content'] = Tools::convertHtml($list['content']);
}
$this->_returnAjaxJson(array('status' => 1, 'msg' => '请求成功', 'data' => $dialogList));
}
$this->_returnAjaxJson(array('status' => 0, 'msg' => '请求错误'));
}
}
/**
* 查看工单详细
*/
public function actionDetail()
{
$dataList = $this->_modelWorkOrder->findByIdToDetail($_GET['Id']);
$dialogList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
#------载入缓存------#
$gameTypeArr = Model::getTtwoArrConvertOneArr($this->_modelSysconfig->getValueToCache('game_type'), 'Id', 'name');
//游戏类型
$workOrderSourceArr = $this->_modelSysconfig->getValueToCache('workorder_source');
//工单来源
$workOrderStatusArr = $this->_modelSysconfig->getValueToCache('workorder_status');
//工单状态
$gameServerList = $this->_getGlobalData('gameser_list');
$gameServerList = Model::getTtwoArrConvertOneArr($gameServerList, 'Id', 'server_name');
$operatorList = $this->_getGlobalData('operator_list');
$operatorList = Model::getTtwoArrConvertOneArr($operatorList, 'Id', 'operator_name');
$user = $this->_getGlobalData('user');
$departmentList = $this->_getGlobalData('department');
$departmentList = Model::getTtwoArrConvertOneArr($departmentList, 'Id', 'name');
#------载入缓存------#
#------跟椐ID转换文字显示------#
$dataList['word_status'] = $workOrderStatusArr[$dataList['status']];
$dataList['word_game_type'] = $gameTypeArr[$dataList['game_type']];
$dataList['word_source'] = $workOrderSourceArr[$dataList['source']];
$dataList['word_game_server_id'] = $gameServerList[$dataList['game_server_id']];
$dataList['word_operator_id'] = $operatorList[$dataList['operator_id']];
$dataList['create_time'] = date('Y-m-d H:i', $dataList['create_time']);
$dataList['word_quality_id'] = $dataList['quality_id'] < 0 ? $user[$dataList['quality_id']]['nick_name'] . "[{$departmentList[$user[$dataList['quality_id']]['department_id']]}]" : '未质检';
#------跟椐ID转换文字显示------#
$user = Model::getTtwoArrConvertOneArr($user, 'user_name', 'full_name');
foreach ($dialogList as &$list) {
$list['create_time'] = date('Y-m-d H:i:s', $list['create_time']);
$list['word_reply_name'] = $user[$list['reply_name']];
}
$workOrderDetailArr = unserialize($dataList['content']);
//获取工单的详细信息
$userData = $workOrderDetailArr['user_data'];
//获取提交工单用户的详细信息
$userData['register_date'] = $userData['register_date'] ? date('Y-m-d H:i:s', $userData['register_date']) : '';
if ($dataList['evaluation_status'] != 0) {
//如果已经评价
$playerEvaluation = $this->_getGlobalData('player_evaluation');
$evaluation = $playerEvaluation[$dataList['evaluation_status']];
$evaluation = $evaluation['title'];
if ($dataList['evaluation_status'] == 3) {
$evaluation .= '： ' . $workOrderDetailArr['other']['ev'];
}
$this->_view->assign('evaluation', $evaluation);
}
if ($dataList['source'] != 2) {
//如果工单不是从游戏里面来的话
$userQuestionDetail = $workOrderDetailArr['form_detail'];
//获取提问类型工单的值
$questionDetail = $this->_modelQuestionType->findById($dataList['question_type']);
//查找问题类型
$dataList['word_question_type'] = $questionDetail['title'];
//获取问题类型的中文名称以方便显示
$questionDetail = $questionDetail['form_table'];
//获取问题类型的表单配置值
$userQuestionDetailArr = array();
//初始化显示提交问题类型数组
if ($questionDetail) {
foreach ($questionDetail as $value) {
//将表单转换为key/value方式,方便显示
if ($value['type'] == 'game_server_list') {
continue;
}
//如果为服务器列表将跳过,因为已经在工单上面有了.
switch ($value['type']) {
case 'select':
$userQuestionDetailArr[$value['title']] = $value['options'][$userQuestionDetail[$value['name']]];
break;
default:
$userQuestionDetailArr[$value['title']] = $userQuestionDetail[$value['name']];
break;
}
}
}
}
unset($workOrderStatusArr[1]);
//删除待处理状态
unset($workOrderStatusArr[4]);
//删除被玩家删除状态
$this->_view->assign('workOrderStatusArr', $workOrderStatusArr);
$this->_view->assign('userData', $userData);
$this->_view->assign('userQuestionDetailArr', $userQuestionDetailArr);
//问题类型显示
$this->_view->assign('dialogArr', $dialogList);
//对话详细
$this->_view->assign('data', $dataList);
//表单详细信息
$this->_view->assign('js', $this->_view->get_curJs());
$this->_url['Verify_OrderVerify'] = Tools::url('Verify', 'OrderVerify', array('work_order_id' => $_GET['Id'], 'game_type_id' => $dataList['game_type'], 'operator_id' => $dataList['operator_id'], 'game_server_id' => $dataList['game_server_id'], 'game_user_id' => $userData['user_id'], 'user_account' => urlencode($userData['user_account']), 'user_nickname' => urlencode($userData['user_nickname'])));
$this->_view->assign('url', $this->_url);
$this->_utilMsg->createNavBar();
$this->_view->display();
/*
#----------第一种方式----------#
$dataList = $this->_modelWorkOrder->findByIdDetail ( $_GET ['Id'] ); //获取工单整个数组,包括关联表
$dialogArr = $dataList; //列表详细
$dataList = $dataList [0]; //客服与用户的对话数组
#------载入缓存------#
$gameTypeArr = Model::getTtwoArrConvertOneArr ( $this->_modelSysconfig->getValueToCache ( 'game_type' ), 'Id', 'name' ); //游戏类型
$workOrderSourceArr = $this->_modelSysconfig->getValueToCache ( 'workorder_source' ); //工单来源
$workOrderStatusArr = $this->_modelSysconfig->getValueToCache ( 'workorder_status' ); //工单状态
$gameSerList = $this->_modelGameSerList->findById ( $dataList ['game_server_id'] );
$operatorList = $this->_modelOperatorList->findById ( $dataList ['operator_id'] );
#------载入缓存------#
foreach ( $dialogArr as &$list ) {
$list ['qa_time'] = date ( 'Y-m-d H:i:s', $list ['qa_time'] );
}
$workOrderDetailArr = unserialize ( $dataList ['detail'] ); //获取工单的详细信息
$userData = $workOrderDetailArr ['user_data']; //获取提交工单用户的详细信息
$userQuestionDetail = $workOrderDetailArr ['form_detail']; //获取提问类型工单的值
$questionDetail = $this->_modelQuestionType->findById ( $dataList ['question_type'] ); //查找问题类型
$user=$this->_getGlobalData('user');
$departmentList=$this->_getGlobalData('department');
$departmentList=Model::getTtwoArrConvertOneArr($departmentList,'Id','name');
#------跟椐ID转换文字显示------#
$dataList ['word_question_type'] = $questionDetail ['title']; //获取问题类型的中文名称以方便显示
$dataList ['word_game_type'] = $gameTypeArr [$dataList ['game_type']];
$dataList ['word_source'] = $workOrderSourceArr [$dataList ['source']];
$dataList ['word_status'] = $workOrderStatusArr [$dataList ['status']];
$dataList ['word_game_server_id'] = $gameSerList ['server_name'];
$dataList ['word_operator_id'] = $operatorList ['operator_name'];
$dataList ['create_time'] = date ( 'Y-m-d H:i', $dataList ['create_time'] );
$dataList['word_quality_id']=($dataList['quality_id']<0)?$user[$dataList['quality_id']]['nick_name']."[{$departmentList[$user[$dataList['quality_id']]['department_id']]}]":'未质检';
#------跟椐ID转换文字显示------#
$questionDetail = $questionDetail ['form_table']; //获取问题类型的表单配置值
$userQuestionDetailArr = array (); //初始化显示提交问题类型数组
if ($questionDetail) {
foreach ( $questionDetail as $value ) { //将表单转换为key/value方式,方便显示
if ($value ['type'] == 'game_server_list')
continue; //如果为服务器列表将跳过,因为已经在工单上面有了.
switch ($value ['type']) {
case 'select' :
{
$userQuestionDetailArr [$value ['title']] = $value ['options'] [$userQuestionDetail [$value ['name']]];
break;
}
default :
{
$userQuestionDetailArr [$value ['title']] = $userQuestionDetail [$value ['name']];
break;
}
}
}
}
$this->_view->assign ( 'workOrderStatusArr', $workOrderStatusArr );
$this->_view->assign ( 'userData', $userData );
$this->_view->assign ( 'userQuestionDetailArr', $userQuestionDetailArr ); //问题类型显示
$this->_view->assign ( 'dialogArr', $dialogArr ); //对话详细
$this->_view->assign ( 'data', $dataList ); //表单详细信息
$this->_view->assign ( 'js', $this->_view->get_curJs () );
$this->_url ['Verify_OrderVerify']=Tools::url('Verify','OrderVerify',array('work_order_id'=>$_GET ['Id']));
$this->_view->assign('url',$this->_url);
$this->_view->display ();*/
#----------第一种方式----------#
}
/**
* 显示某一个工单的对话
*/
public function actionDialog()
{
$this->_modelWorkOrderQa = $this->_getGlobalData('Model_WorkOrderQa', 'object');
if ($this->_isPost()) {
$this->_modelQuality = $this->_getGlobalData('Model_Quality', 'object');
$this->_utilRbac = $this->_getGlobalData('Util_Rbac', 'object');
$userClass = $this->_utilRbac->getUserClass();
$addArr = array('game_type_id' => $_POST['game_type_id'], 'operator_id' => $_POST['operator_id'], 'work_order_id' => $_POST['work_order_id'], 'quality_user_id' => $userClass['_id'], 'qa_id' => $_POST['qa_id'], 'option_id' => $_POST['option_id'], 'quality_content' => $_POST['quality_content'], 'quality_time' => CURRENT_TIME, 'scores' => $_POST['scores']);
if ($_POST['option_id'] > 0 && $_POST['scores'] >= 0) {
$addArr['status'] = 5;
}
//如果质检都是好的话并且所扣分数是大于零,将会变成同意质检,不需要申诉
if ($this->_modelQuality->add($addArr)) {
$this->_modelWorkOrderQa->update(array('is_quality' => $userClass['_id']), "Id={$_POST['qa_id']}");
//更新回复,表示已质检
$this->_modelWorkOrder = $this->_getGlobalData('Model_WorkOrder', 'object');
$this->_modelWorkOrder->update(array('quality_id' => $userClass['_id']), "Id={$_POST['work_order_id']}");
$this->_utilMsg->showMsg(false);
} else {
$this->_utilMsg->showMsg('质检失败', -2);
}
} else {
$this->_modelWorkOrder = $this->_getGlobalData('Model_WorkOrder', 'object');
$data = $this->_modelWorkOrder->findByIdToDetail($_GET['Id']);
#------载入缓存------#
$gameTypeArr = Model::getTtwoArrConvertOneArr($this->_getGlobalData('game_type'), 'Id', 'name');
//游戏类型
$workOrderSourceArr = $this->_getGlobalData('workorder_source');
//工单来源
$workOrderStatusArr = $this->_getGlobalData('workorder_status');
//工单状态
$gameServerList = $this->_getGlobalData('gameser_list');
$gameServerList = Model::getTtwoArrConvertOneArr($gameServerList, 'Id', 'server_name');
$operatorList = $this->_getGlobalData('operator_list');
$operatorList = Model::getTtwoArrConvertOneArr($operatorList, 'Id', 'operator_name');
$user = $this->_getGlobalData('user');
$departmentList = $this->_getGlobalData('department');
$departmentList = Model::getTtwoArrConvertOneArr($departmentList, 'Id', 'name');
#------载入缓存------#
#------跟椐ID转换文字显示------#
$data['word_game_type'] = $gameTypeArr[$data['game_type']];
$data['word_source'] = $workOrderSourceArr[$data['source']];
$data['word_game_server_id'] = $gameServerList[$data['game_server_id']];
$data['word_operator_id'] = $operatorList[$data['operator_id']];
$data['create_time'] = date('Y-m-d H:i', $data['create_time']);
$data['word_quality_id'] = $data['quality_id'] < 0 ? $user[$data['quality_id']]['nick_name'] . "[{$departmentList[$user[$data['quality_id']]['department_id']]}]" : '未质检';
$data['word_quality_id'] = $user[$data['quality_id']]['full_name'];
#------跟椐ID转换文字显示------#
$workOrderDetailArr = unserialize($data['content']);
//获取工单的详细信息
$userData = $workOrderDetailArr['user_data'];
//获取提交工单用户的详细信息
$userData['register_date'] = $userData['register_date'] ? date('Y-m-d H:i:s', $userData['register_date']) : '';
if ($data['evaluation_status'] != 0) {
//如果已经评价
$playerEvaluation = $this->_getGlobalData('player_evaluation');
$evaluation = $playerEvaluation[$data['evaluation_status']];
$evaluation = $evaluation['title'];
if ($data['evaluation_status'] == 3) {
$evaluation .= '： ' . $workOrderDetailArr['other']['ev'];
}
$this->_view->assign('evaluation', $evaluation);
}
$users = $this->_getGlobalData('user');
$users = Model::getTtwoArrConvertOneArr($users, 'user_name', 'full_name');
$dataList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
foreach ($dataList as &$value) {
$value['create_time'] = date('Y-m-d H:i:s', $value['create_time']);
$value['word_reply_name'] = $users[$value['reply_name']];
}
$this->_view->assign('userData', $userData);
$this->_view->assign('data', $data);
//表单详细信息
$qualityList = $this->_getGlobalData('quality_options');
$this->_view->assign('workOrderId', $_GET['Id']);
$this->_view->assign('qualityOptions', $qualityList);
$this->_view->assign('dataList', $dataList);
$this->_view->assign('gameTypeId', $_GET['game_type_id']);
$this->_view->assign('operatorId', $_GET['operator_id']);
$this->_view->assign('js', $this->_view->get_curJs());
$this->_utilMsg->createNavBar();
$this->_view->display();
}
}
/**
* 显示某一个工单的对话
*/
public function actionDialog()
{
$this->_modelWorkOrderQa = $this->_getGlobalData('Model_WorkOrderQa', 'object');
/*if ($this->_isPost()) {
$this->_modelQuality = $this->_getGlobalData ( 'Model_Quality', 'object' );
$this->_utilRbac = $this->_getGlobalData ( 'Util_Rbac', 'object' );
$userClass = $this->_utilRbac->getUserClass ();
$addArr = array (
'reply_user_id'=>$_POST['user_id'],
'game_type_id'=>$_POST['game_type_id'],
'operator_id'=>$_POST['operator_id'],
'work_order_id' => $_POST ['work_order_id'],
'quality_user_id' => $userClass ['_id'],
'qa_id' => $_POST ['qa_id'],
'option_id' => $_POST ['option_id'],
'quality_content' => $_POST ['quality_content'],
'quality_time' => CURRENT_TIME,
'scores' => $_POST ['scores'] );
if ($_POST['option_id']>0 && $_POST['scores']>=0)$addArr['status']=5; //如果质检都是好的话并且所扣分数是大于零,将会变成同意质检,不需要申诉
if ($this->_modelQuality->add ( $addArr )) {
$this->_modelWorkOrderQa->update ( array ('is_quality' => $userClass ['_id'] ), "Id={$_POST['qa_id']}" ); //更新回复,表示已质检
$this->_modelWorkOrder = $this->_getGlobalData ( 'Model_WorkOrder', 'object' );
$this->_modelWorkOrder->update ( array ('quality_id' => $userClass ['_id'] ), "Id={$_POST['work_order_id']}" );
$this->_utilMsg->showMsg(false);
} else {
$this->_utilMsg->showMsg(Tools::getLang('QUALITY_ERROR',__CLASS__),-2);
}
} else {*/
$this->_modelWorkOrder = $this->_getGlobalData('Model_WorkOrder', 'object');
$data = $this->_modelWorkOrder->findByIdToDetail($_GET['Id']);
#------载入缓存------#
$gameTypeArr = Model::getTtwoArrConvertOneArr($this->_getGlobalData('game_type'), 'Id', 'name');
//游戏类型
$workOrderSourceArr = $this->_getGlobalData('workorder_source');
//工单来源
$workOrderStatusArr = $this->_getGlobalData('workorder_status');
//工单状态
$gameServerList = $this->_getGlobalData('gameser_list');
$gameServerList = Model::getTtwoArrConvertOneArr($gameServerList, 'Id', 'server_name');
$operatorList = $this->_getGlobalData('operator_list');
$operatorList = Model::getTtwoArrConvertOneArr($operatorList, 'Id', 'operator_name');
$user = $this->_getGlobalData('user');
$departmentList = $this->_getGlobalData('department');
$departmentList = Model::getTtwoArrConvertOneArr($departmentList, 'Id', 'name');
#------载入缓存------#
#------跟椐ID转换文字显示------#
$data['word_game_type'] = $gameTypeArr[$data['game_type']];
$data['word_source'] = $workOrderSourceArr[$data['source']];
$data['word_game_server_id'] = $gameServerList[$data['game_server_id']];
$data['word_operator_id'] = $operatorList[$data['operator_id']];
$data['create_time'] = date('Y-m-d H:i', $data['create_time']);
$data['word_quality_id'] = $data['quality_id'] < 0 ? $user[$data['quality_id']]['nick_name'] . "[{$departmentList[$user[$data['quality_id']]['department_id']]}]" : '未质检';
$data['word_quality_id'] = $user[$data['quality_id']]['full_name'];
#------跟椐ID转换文字显示------#
$workOrderDetailArr = unserialize($data['content']);
//获取工单的详细信息
$userData = $workOrderDetailArr['user_data'];
//获取提交工单用户的详细信息
$userData['register_date'] = $userData['register_date'] ? date('Y-m-d H:i:s', $userData['register_date']) : '';
if ($data['evaluation_status'] != 0) {
//如果已经评价
$playerEvaluation = $this->_getGlobalData('player_evaluation');
$evaluation = $playerEvaluation[$data['evaluation_status']];
$evaluation = $evaluation['title'];
if ($data['evaluation_status'] == 3) {
$evaluation .= '： ' . $workOrderDetailArr['other']['ev'];
}
$this->_view->assign('evaluation', $evaluation);
}
$userQuestionDetail = $workOrderDetailArr['form_detail'];
//获取提问类型工单的值
$this->_modelQuestionType = $this->_getGlobalData('Model_QuestionType', 'object');
$questionDetail = $this->_modelQuestionType->findById($data['question_type']);
//查找问题类型
$dataList['word_question_type'] = $questionDetail['title'];
//获取问题类型的中文名称以方便显示
if ($dataList['source'] != 2) {
//如果工单不是从游戏里面来的话
$questionDetail = $questionDetail['form_table'];
//获取问题类型的表单配置值
$userQuestionDetailArr = array();
//初始化显示提交问题类型数组
if ($questionDetail) {
foreach ($questionDetail as $value) {
//将表单转换为key/value方式,方便显示
if ($value['type'] == 'game_server_list') {
continue;
}
//如果为服务器列表将跳过,因为已经在工单上面有了.
switch ($value['type']) {
case 'select':
$userQuestionDetailArr[$value['title']] = $value['options'][$userQuestionDetail[$value['name']]];
break;
default:
$userQuestionDetailArr[$value['title']] = $userQuestionDetail[$value['name']];
break;
}
}
}
}
$badEvArr = $this->_getGlobalData('player_evaluation');
$badEvArr = $badEvArr[3]['Description'];
//差评数组
if ($data['evaluation_status'] == 3) {
$data['word_ev_desc'] = $badEvArr[$data['evaluation_desc']];
}
$dataList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
foreach ($dataList as &$value) {
$value['create_time'] = date('Y-m-d H:i:s', $value['create_time']);
$value['word_reply_name'] = $user[$value['user_id']]['full_name'];
$value["image"] = json_decode($value["image"], true);
}
#------日志------#
$this->_modelOrderLog = $this->_getGlobalData('Model_OrderLog', 'object');
$this->_view->assign('log', $this->_modelOrderLog->getLog($_GET['Id']));
#------日志------#
$this->_view->assign('userData', $userData);
$this->_view->assign('data', $data);
//表单详细信息
$qualityList = $this->_getGlobalData('quality_options');
$this->_view->assign('workOrderId', $_GET['Id']);
$this->_view->assign('qualityOptions', $qualityList);
$this->_view->assign('dataList', $dataList);
$this->_view->assign('gameTypeId', $_GET['game_type_id']);
$this->_view->assign('operatorId', $_GET['operator_id']);
$this->_view->assign('js', $this->_view->get_curJs());
$this->_utilMsg->createNavBar();
$this->_view->display();
// }
}
/**
* 查看工单详细
*/
public function actionDetail()
{
$dataList = $this->_modelWorkOrder->findByIdToDetail($_GET['Id']);
$_REQUEST['operator_id'] = $dataList['operator_id'];
$this->_checkOperatorAct(true);
$dialogList = $this->_modelWorkOrderQa->findByWorkOrderId($_GET['Id']);
#------载入缓存------#
$gameTypeArr = Model::getTtwoArrConvertOneArr($this->_modelSysconfig->getValueToCache('game_type'), 'Id', 'name');
//游戏类型
$workOrderSourceArr = $this->_modelSysconfig->getValueToCache('workorder_source');
//工单来源
$workOrderStatusArr = $this->_modelSysconfig->getValueToCache('workorder_status');
//工单状态
$gameServerList = $this->_getGlobalData('gameser_list');
$TimeDifference = intval($gameServerList[$dataList['game_server_id']]['time_zone']) * 3600;
//时差
$gameServerList = Model::getTtwoArrConvertOneArr($gameServerList, 'Id', 'server_name');
$operatorList = $this->_getGlobalData('operator_list');
$operatorList = Model::getTtwoArrConvertOneArr($operatorList, 'Id', 'operator_name');
$user = $this->_getGlobalData('user_all');
$departmentList = $this->_getGlobalData('department');
$departmentList = Model::getTtwoArrConvertOneArr($departmentList, 'Id', 'name');
#------载入缓存------#
#------跟椐ID转换文字显示------#
$dataList['word_status'] = $workOrderStatusArr[$dataList['status']];
$dataList['word_game_type'] = $gameTypeArr[$dataList['game_type']];
$dataList['word_source'] = $workOrderSourceArr[$dataList['source']];
$dataList['word_game_server_id'] = $gameServerList[$dataList['game_server_id']];
$dataList['word_operator_id'] = $operatorList[$dataList['operator_id']];
$dataList['create_time'] = date('Y-m-d H:i:s', $dataList['create_time'] + $TimeDifference);
if ($TimeDifference) {
$dataList['create_time'] .= '(' . Tools::getLang('GAME_SERVER_TIME', 'Common') . ')';
}
$dataList['word_quality_id'] = $dataList['quality_id'] < 0 ? $user[$dataList['quality_id']]['nick_name'] . "[{$departmentList[$user[$dataList['quality_id']]['department_id']]}]" : '未质检';
$dataList['url_nick_name_detail_list'] = Tools::url('MyTask', 'Index', array('view_type' => 2, 'user_nickname' => $dataList['user_nickname']));
$dataList['url_change_verify'] = Tools::url(CONTROL, 'ChangeVerify', array('Id' => $dataList['Id'], 'verify' => $dataList['is_verify'] ? 0 : 1));
#------跟椐ID转换文字显示------#
foreach ($dialogList as &$list) {
$list['create_time'] = date('Y-m-d H:i:s', $list['create_time'] + $TimeDifference);
if ($TimeDifference) {
$list['create_time'] .= '(' . Tools::getLang('GAME_SERVER_TIME', 'Common') . ')';
}
$list["image"] = json_decode($list["image"], true);
$list['word_reply_name'] = $user[$list['user_id']]['full_name'];
}
$workOrderDetailArr = unserialize($dataList['content']);
//获取工单的详细信息
$userData = $workOrderDetailArr['user_data'];
//获取提交工单用户的详细信息
// $userData ['register_date'] =$userData ['register_date']? date ( 'Y-m-d H:i:s', $userData ['register_date'] ):'';
if ($userData['register_date']) {
$userData['register_date'] = date('Y-m-d H:i:s', $userData['register_date'] + $TimeDifference);
if ($TimeDifference) {
$userData['register_date'] .= '(' . Tools::getLang('GAME_SERVER_TIME', 'Common') . ')';
}
} else {
$userData['register_date'] = '';
}
if ($dataList['evaluation_status'] != 0) {
//如果已经评价
$playerEvaluation = $this->_getGlobalData('player_evaluation');
$evaluation = $playerEvaluation[$dataList['evaluation_status']];
$evaluation = $evaluation['title'];
if ($dataList['evaluation_status'] == 3) {
$evaluation .= '： ' . $playerEvaluation[3]['Description'][$dataList['evaluation_desc']];
}
$this->_view->assign('evaluation', $evaluation);
}
$userQuestionDetail = $workOrderDetailArr['form_detail'];
//获取提问类型工单的值
$questionDetail = $this->_modelQuestionType->findById($dataList['question_type']);
//查找问题类型
$dataList['word_question_type'] = $questionDetail['title'];
//获取问题类型的中文名称以方便显示
if ($dataList['source'] != 2) {
//如果工单不是从游戏里面来的话
$questionDetail = $questionDetail['form_table'];
//获取问题类型的表单配置值
$userQuestionDetailArr = array();
//初始化显示提交问题类型数组
if ($questionDetail) {
foreach ($questionDetail as $value) {
//将表单转换为key/value方式,方便显示
if ($value['type'] == 'game_server_list') {
continue;
}
//如果为服务器列表将跳过,因为已经在工单上面有了.
switch ($value['type']) {
case 'select':
$userQuestionDetailArr[$value['title']] = $value['options'][$userQuestionDetail[$value['name']]];
break;
default:
$userQuestionDetailArr[$value['title']] = $userQuestionDetail[$value['name']];
break;
}
}
}
}
#------发送短消息URL------#
$sendMsgUrl = array(1 => '', 2 => Tools::url('MasterFRG', 'SendMail', array('UserId[1]' => $userData['user_id'], 'server_id' => $dataList['game_server_id'], 'lock' => 1)), 3 => Tools::url('GmSftx', 'SendMsg', array('users[1]' => $userData['user_id'], 'server_id' => $dataList['game_server_id'], 'lock' => 1)));
$this->_view->assign('sendMsgUrl', $sendMsgUrl[$dataList['game_type']]);
//url
#------发送短消息URL------#
#------日志------#
$this->_modelOrderLog = $this->_getGlobalData('Model_OrderLog', 'object');
$this->_view->assign('log', $this->_modelOrderLog->getLog($_GET['Id']));
#------日志------#
unset($workOrderStatusArr[1]);
//删除待处理状态
unset($workOrderStatusArr[4]);
//删除被玩家删除状态
//玩家附加的信息(腾讯数据)
if (isset($workOrderDetailArr['ext'])) {
$this->_view->assign('userExt', $workOrderDetailArr['ext']);
}
$this->_view->assign('workOrderStatusArr', $workOrderStatusArr);
$this->_view->assign('userData', $userData);
$this->_view->assign('userQuestionDetailArr', $userQuestionDetailArr);
//问题类型显示
$this->_view->assign('dialogArr', $dialogList);
//对话详细
$this->_view->assign('data', $dataList);
//表单详细信息
$this->_view->assign('js', $this->_view->get_curJs());
$this->_url['Verify_OrderVerify'] = Tools::url('Verify', 'OrderVerify', array('work_order_id' => $_GET['Id'], 'game_type_id' => $dataList['game_type'], 'operator_id' => $dataList['operator_id'], 'game_server_id' => $dataList['game_server_id'], 'game_user_id' => $userData['user_id'], 'user_account' => urlencode($userData['user_account']), 'user_nickname' => urlencode($userData['user_nickname'])));
$this->_view->assign('url', $this->_url);
//加载游戏配置
$gameClass = $this->_getGlobalData($dataList['game_type'], 'game');
$isSendOrderReplay = true;
$isSendImage = false;
if ($gameClass) {
$isSendOrderReplay = $gameClass->_isSendOrderReplay;
$isSendImage = $gameClass->_sendImage;
}
$this->_view->assign('isSendOrderReplay', $isSendOrderReplay);
$this->_view->assign('isSendImage', $isSendImage);
$this->_utilMsg->createNavBar();
$this->_view->display();
}