/**
* Method used to send emails directly from the sender to the
* recipient. This will not re-write the sender's email address
* to issue-xxxx@ or whatever.
*
* @access public
* @param integer $issue_id The issue ID
* @param string $from The sender of this message
* @param string $to The primary recipient of this message
* @param string $cc The extra recipients of this message
* @param string $subject The subject of this message
* @param string $body The message body
* @param string $message_id The message-id
* @param integer $sender_usr_id The ID of the user sending this message.
* @return void
*/
function sendDirectEmail($issue_id, $from, $to, $cc, $subject, $body, $message_id, $sender_usr_id = false)
{
$recipients = Support::getRecipientsCC($cc);
$recipients[] = $to;
// send the emails now, one at a time
foreach ($recipients as $recipient) {
$mail = new Mail_API();
if (!empty($issue_id)) {
// add the warning message to the current message' body, if needed
$fixed_body = Mail_API::addWarningMessage($issue_id, $recipient, $body);
$mail->setHeaders(array("Message-Id" => $message_id));
// skip users who don't have access to this issue
$recipient_usr_id = User::getUserIDByEmail(Mail_API::getEmailAddress($recipient));
if (!empty($recipient_usr_id) && !Issue::canAccess($issue_id, $recipient_usr_id) || empty($recipient_usr_id) && Issue::isPrivate($issue_id)) {
continue;
}
} else {
$fixed_body = $body;
}
if (User::getRoleByUser(User::getUserIDByEmail(Mail_API::getEmailAddress($from)), Issue::getProjectID($issue_id)) == User::getRoleID("Customer")) {
$type = 'customer_email';
} else {
$type = 'other_email';
}
$mail->setTextBody($fixed_body);
$mail->send($from, $recipient, $subject, TRUE, $issue_id, $type, $sender_usr_id);
}
}
/**
* Method used to send an email notification when an issue is
* assigned to an user.
*
* @access public
* @param array $users The list of users
* @param integer $issue_id The issue ID
* @return void
*/
function notifyNewAssignment($users, $issue_id)
{
$prj_id = Issue::getProjectID($issue_id);
$emails = array();
for ($i = 0; $i < count($users); $i++) {
$prefs = Prefs::get($users[$i]);
if (!empty($prefs) && @$prefs["receive_assigned_emails"][$prj_id]) {
$emails[] = User::getFromHeader($users[$i]);
}
}
if (count($emails) == 0) {
return false;
}
// get issue details
$issue = Notification::getIssueDetails($issue_id);
// open text template
$tpl = new Template_API();
$tpl->setTemplate('notifications/assigned.tpl.text');
$tpl->bulkAssign(array("app_title" => Misc::getToolCaption(), "issue" => $issue, "current_user" => User::getFullName(Auth::getUserID())));
$text_message = $tpl->getTemplateContents();
for ($i = 0; $i < count($emails); $i++) {
// send email (use PEAR's classes)
$mail = new Mail_API();
$mail->setTextBody($text_message);
$mail->setHeaders(Mail_API::getBaseThreadingHeaders($issue_id));
$mail->send(Notification::getFixedFromHeader($issue_id, '', 'issue'), $emails[$i], "[#{$issue_id}] New Assignment: " . $issue['iss_summary'], TRUE, $issue_id, 'assignment');
}
}