public function actionUpdate($id)
{
$params = $this->getParams();
$accountId = $this->getAccountId();
$id = new \MongoId($id);
if (empty($params['badge'])) {
throw new InvalidParameterException(['number' => Yii::t('common', 'required_filed')]);
}
$helpDesk = HelpDesk::getByBadge($params['badge'], $accountId);
if (!empty($helpDesk)) {
throw new InvalidParameterException(['number' => Yii::t('helpDesk', 'badge_has_used')]);
} else {
HelpDesk::updateAll(['badge' => $params['badge']], ['_id' => $id]);
$helpDesk = HelpDesk::findOne(['_id' => $id]);
return $helpDesk;
}
}
public function getUser()
{
$userId = $this->getUserId();
return HelpDesk::findOne(['_id' => $userId]);
}
/**
* Get the latest documents of the pending clients.
* The clients should ping the server in the threshold or sourced from WeChat.
* @param Integer $count the count of the elements to be dequeued
* @return array the client.
*/
public static function deQueue($deskId, $count = 1)
{
$helpdesk = HelpDesk::findOne($deskId);
$condition = ['$or' => [['lastPingTime' => ['$gt' => TimeUtil::msTime(time() - self::PING_THRESHOLD)]], ['source' => ['$in' => [ChatConversation::TYPE_WECHAT, ChatConversation::TYPE_WEIBO, ChatConversation::TYPE_ALIPAY]]]], 'accountId' => $helpdesk->accountId];
if (!empty($helpdesk->tags)) {
$condition['tags'] = ['$in' => $helpdesk->tags];
$pendingClients = self::find()->where($condition)->orderBy(['requestTime' => SORT_ASC])->limit($count)->all();
if (count($pendingClients) < $count) {
$condition['tags'] = ['$nin' => $helpdesk->tags];
$excludeTagClients = self::find()->where($condition)->orderBy(['requestTime' => SORT_ASC])->limit($count - count($pendingClients))->all();
$pendingClients = array_merge_recursive($pendingClients, $excludeTagClients);
}
} else {
$pendingClients = self::find()->where($condition)->orderBy(['requestTime' => SORT_ASC])->limit($count)->all();
}
$clients = [];
foreach ($pendingClients as $pendingClient) {
$client = ['nick' => $pendingClient->nick, 'avatar' => $pendingClient->avatar, 'openId' => $pendingClient->openId, 'source' => $pendingClient->source, 'sourceChannel' => $pendingClient->sourceChannel];
if ($pendingClient->accountInfo) {
$client['accountInfo'] = $pendingClient->accountInfo;
}
$clients[] = $client;
$pendingClient->delete();
}
return $clients;
}
/**
* Update help desk password
*
* <b>Request Type</b>: PUT<br/><br/>
* <b>Request Endpoint</b>:http://{server-domain}/chat/help-desk<br/><br/>
* <b>Content-type</b>: application/json<br/><br/>
* <b>Summary</b>: This api is used for help desk to update password.
* <br/><br/>
*
* <b>Request Params</b>:<br/>
* id: int, the user id, required<br/>
* currentPwd: string, the user currentPwd, required<br/>
* newPwd: string, the user newPwd, required<br/>
* newPwdC: string, the user newPwdC, required<br/>
* <br/><br/>
*
* <b>Response Params:</b><br/>
* ack: integer, mark the update result, 0 means update successfully, 1 means update fail<br/>
* data: array, json array to describe the user updated<br/>
* <br/><br/>
*
* <b>Request Example:</b><br/>
* <pre>
* {
* "id" : "547eaf82e9c2fb52478b4567,
* "currentPwd" : "6c302344ab2117ee4ce52b7d8952c689",
* "newPwd" : "6c302344ab2117ee4ce52b7d8952c689",
* "newPwdC" : "6c302344ab2117ee4ce52b7d8952c689"
* }
* </pre>
* <br/><br/>
*
* <b>Response Example</b>:<br/>
* <pre>
* {
* "result" : "success"
* }
* </pre>
*/
public function actionUpdatepassword()
{
$params = $this->getParams();
if (empty($params['id']) || empty($params['currentPwd']) || empty($params['newPwd']) || empty($params['newPwdC'])) {
throw new BadRequestHttpException("Parameters missing");
}
// validate if the userid is correct
$user = HelpDesk::findOne(['_id' => new \MongoId($params['id'])]);
if (empty($user)) {
throw new BadRequestHttpException("Incorrect userid");
}
// validate if the current password is correct
if (!$user->validatePassword($params['currentPwd'])) {
throw new InvalidParameterException(['old-password' => Yii::t('common', 'common_user_currentpwd_error')]);
}
// check if the two passwords match
if ($params['newPwd'] !== $params['newPwdC']) {
throw new InvalidParameterException(['new-password' => Yii::t('common', 'common_user_currentpwd_error')]);
}
// check the new password is same as the current password
if ($params['currentPwd'] == $params['newPwd']) {
throw new InvalidParameterException(['new-password' => Yii::t('chat', 'password_error')]);
}
// update the user information
$user->password = HelpDesk::encryptPassword($params['newPwd'], $user->salt);
if (!$user->save()) {
throw new ServerErrorHttpException("Save help desk failed!");
}
return ['result' => 'success'];
}
/**
* Activate a new user
*
* <b>Request Type</b>: POST<br/><br/>
* <b>Request Endpoint</b>:http://{server-domain}/site/update-info<br/><br/>
* <b>Content-type</b>: application/json<br/><br/>
* <b>Summary</b>: This api is used for a user to activate account
* <br/><br/>
*
* <b>Request Params</b>:<br/>
* name: string, the user name, required<br/>
* password: string, the user password, required<br/>
* id: string, the user id, required<br/>
* avatar: string, the user avatar, required<br/>
* code: string, the user validation code, required<br/>
* <br/><br/>
*
* <b>Response Params:</b><br/>
* ack: integer, mark the create result, 0 means create successfully, 1 means create fail<br/>
* data: array, json array to describe user id<br/>
* <br/><br/>
*
* <b>Request Example:</b><br/>
* <pre>
* {
* "name" : "sarazhang",
* "password" : "45345345gdfgdf",
* "id" : "643hfjht567",
* "avatar" : "http://www.baidu.com/1.jpg",
* "code" : "543gfdg45745sd",
*
* }
* </pre>
* <br/><br/>
*
* <b>Response Example</b>:<br/>
* <pre>
* {
* 'ack' : 1,
* 'data': {"id": "5345gdfg45745"}
* }
* </pre>
*/
public function actionUpdateInfo()
{
$data = $this->getParams();
if (empty($data['password']) || empty($data['name']) || empty($data['id']) || $data['password'] === md5('')) {
throw new BadRequestHttpException(Yii::t('common', 'parameters_missing'));
}
$code = empty($data['code']) ? '' : $data['code'];
$type = empty($data['type']) ? '' : $data['type'];
$result = Validation::validateCode($code, false);
if ($result == Validation::LINK_INVALID) {
throw new GoneHttpException(Yii::t('common', 'link_invalid'));
} else {
if ($result == Validation::LINK_EXPIRED) {
throw new GoneHttpException(Yii::t('common', 'link_invalid'));
}
}
$salt = StringUtil::rndString(6);
$password = User::encryptPassword($data['password'], $salt);
$name = $data['name'];
$avatar = $data['avatar'];
$id = $data['id'];
if (!empty($type) && $type == self::ACCOUNT_INVITATION) {
$user = User::findOne(['_id' => $id]);
$accountId = $user->accountId;
if (empty(User::getByName($accountId, $name))) {
$user->isActivated = User::ACTIVATED;
$user->salt = $salt;
$user->language = Yii::$app->language;
$user->password = $password;
$user->name = $name;
$user->avatar = $avatar;
$flag = $user->save();
} else {
throw new InvalidParameterException(['name' => Yii::t('common', 'name_exist')]);
}
} else {
if (!empty($type) && $type == self::HELPDESK_INVITATION) {
$helpDesk = HelpDesk::findOne(['_id' => $id]);
$accountId = $helpDesk->accountId;
if (empty(HelpDesk::getByName($accountId, $name))) {
$helpDesk->isActivated = User::ACTIVATED;
$helpDesk->language = Yii::$app->language;
$helpDesk->salt = $salt;
$helpDesk->password = $password;
$helpDesk->name = $name;
$helpDesk->avatar = $avatar;
$flag = $helpDesk->save();
} else {
throw new InvalidParameterException(['name' => Yii::t('common', 'name_exist')]);
}
}
}
if ($flag) {
Validation::deleteAll(['code' => $code]);
return ['id' => $id, 'type' => $type];
}
throw new ServerErrorHttpException('activate fail');
}
/**
* Initialize the conversation between helpdesk and client under an account.
* Update redis cache and store the chat conversations in mongodb
* @param array $conversations the conversations stored in redis cache
* @param array $client the client information, containing openId, nick, avatar
* @param string $deskId the helpdesk UUID
* @param MongoId $accountId the account UUID
* @return array response for pushing clientJoined state and connect event for wechat
*/
public static function createConnection($client, $deskId, $accountId)
{
//update the conversation information in cache
$conversations = Yii::$app->cache->get('conversations' . $accountId);
$conversations[$deskId][] = $client['openId'];
Yii::$app->cache->set('conversations' . $accountId, $conversations);
//get the helpDesk information
$deskMongoId = new \MongoId($deskId);
$helpDesk = HelpDesk::findOne(['_id' => $deskMongoId]);
//create chatConversation record in db
$chatConversation = ChatConversation::saveRecord($helpDesk, $client, ChatConversation::STATUS_OPEN, $accountId);
//get the history statistics
$lastChatTime = ChatConversation::getLastChatTime($deskMongoId, $client['openId'], $accountId);
$previousChatTime = ChatConversation::getLastChatTime($deskMongoId, $client['openId'], $accountId, 1);
$chatTimes = ChatConversation::getChatTimes($client['openId'], $accountId);
//trigger the client joined event
$desk = $chatConversation->desk;
$desk['id'] = $deskId;
$channelName = ChatConversation::getChannelName($deskId, $client['openId']);
$data = ['conversationId' => (string) $chatConversation->_id, 'desk' => $desk, 'client' => $client, 'channel' => $channelName, 'lastChatTime' => $lastChatTime, 'previousChatTime' => $previousChatTime, 'chatTimes' => $chatTimes, 'startTime' => TimeUtil::msTime()];
Yii::$app->tuisongbao->triggerEvent(ChatConversation::EVENT_CLIENT_JOINED, $data, [ChatConversation::CHANNEL_GLOBAL . $accountId]);
self::sendSystemReplyByType($client, $accountId, HelpDeskSetting::REPLY_SUCCESS);
//push the client join event to helpdesk when helpdesk login in mobile
$pushExtra = ['openId' => $client['openId'], 'conversationId' => (string) $chatConversation->_id, 'sentTime' => TimeUtil::msTime()];
$pushMessage = ChatConversation::PUSH_MESSAGE_NEW_CLIENT;
ChatConversation::pushMessage($desk['id'], ChatConversation::EVENT_CLIENT_JOINED, $pushExtra, $pushMessage);
LogUtil::info(['event' => ChatConversation::EVENT_CLIENT_JOINED, 'desk' => $helpDesk->toArray(), 'client' => $client], 'helpdesk');
return array_merge($data, ['status' => 'ok']);
}
