/**
* Helpdesk join to the system
* @param string $deskId
* @param MongoId $accountId
* @return array
*/
public static function join($deskId, $accountId)
{
$cache = Yii::$app->cache;
//add the help desk to the cache
$conversations = $cache->get('conversations' . $accountId);
//in case the helpDesk is already online
if (empty($conversations[$deskId])) {
$conversations[$deskId] = [];
$cache->set('conversations' . $accountId, $conversations);
// self::setLastPingTimeById($deskId, $accountId);
//get the client from pending queue
$maxClientLimit = HelpDeskSetting::getMaxClientCount($accountId);
HelpDesk::connectPendingClient($deskId, $accountId, $maxClientLimit);
LogUtil::info(['event' => 'deskJoined', 'deskId' => $deskId], 'helpdesk');
}
return ['status' => 'ok', 'channel' => ChatConversation::CHANNEL_GLOBAL . $accountId];
}
